© Ipsos MORI Paste co- brand logo here Patient and Public Attitudes Ipsos MORI Social Research Institute

© Ipsos MORI Paste co- brand logo here “No decision about me without me” - challenges

© Ipsos MORI Paste co- brand logo here B. I was able to choose the treatment or service which best suited my needs Useful to see where we are now A. I was involved as much as I wanted to be in decisions about my care or treatment % Neither / nor % Don't know % Tend to agree% Strongly agree % Strongly disagree% Tend to disagree QThinking back to the last time you saw a health professional, such as a GP or hospital doctor, to what extent would you agree or disagree with each of the following statements. Source: Ipsos MORI/DH Perceptions of the NHS Tracker Base: 1,011 English adults aged 16+

© Ipsos MORI Paste co- brand logo here …still significant proportion who favour a more traditional model Agree much more with statement A QPlease listen to the following pair of statements and decide, on a scale of 1 to 5, which comes closest to your own opinion. A score of 1 means you agree much more with statement A while a score of 5 means you agree much more with Statement B Agree much more with statement B Source: Ipsos MORI/DH Perceptions of the NHS Tracker Base: 1,011 English adults aged A –In general, I want a health professional, such as a GP or a consultant, to make decisions about my treatment B – In general, I want to make my own decisions about my treatment, not rely on a health professional, such as a GP or consultant Men are more likely than women to place themselves at 1, as are those aged 65+ and those in lower social grades. Also those with long-term conditions.

© Ipsos MORI Paste co- brand logo here D2: Which of these statements comes closest to your opinion? Base: All NHS Staff from GfK NOP (Winter ‘10 only - 270), Public on MORI tracker (Winter ’10 - 1,011) Patients want health professionals to make decisions about their treatment (1) 234 Patients want to make their own decisions about treatment and not rely on health professionals (5) I want a health professional to make decisions about my treatment (1) 34 I want to make my own decision about treatment and not rely a health professional (5) 2 Interesting difference between the public and NHS Staff

© Ipsos MORI Paste co- brand logo here To what extent, if at all, would you trust doctors to do the following: Much of this is down to our trust in doctors % Not very much% Not at all% A fair amount% A great deal Act in the best interests of their patients Decide on the most appropriate treatment for you Give you advice on improving your health Run the health services in your local area Keep your personal information safe Decide which is the best hospital for you Decide which treatments the NHS can and cannot afford Decide how money is spent within your local NHS 91% 90%89% 81%69% 67% 63% Base: 1,026 United Kingdom adults aged 15+, June 2011Source: Ipsos MORI/BMA

© Ipsos MORI Paste co- brand logo here Personal information

© Ipsos MORI Paste co- brand logo here Which, if any, would you generally trust to have access to your personal information? And which, if any, would you generally trust to have access to your personal health information? Interest distinction made between doctors, the NHS and DH Base: 1,701 adults aged 15= interviewer between 6 th and 12 th June 2008 Source: Ipsos MORI

© Ipsos MORI Paste co- brand logo here Have you ever tried to see your personal medical records? This was 2008 but question over how much it may or may not have changed Base: 1,109 adults aged 15= who know that you can see your medical records, interviewed between 6 th and 12 th June 2008 Source: Ipsos MORI

© Ipsos MORI Paste co- brand logo here People are not looking for information to the extent that we might think they are… Source: Ipsos MORI No Yes Base: 805 English adults 18+, interviewed face-to-face, 2-8 Dec 2011 Have you ever looked online for information about the quality of local services (for example, looking for patient ratings or official inspection reports)?

© Ipsos MORI Paste co- brand logo here 11 Base: 3,970 GB adults aged 15+: Apr/July/ Nov 2011/ Jan 2012 % Accessing the internet by gender and social grade in 2011 Source: Ipsos MORI All Females Females AB Females C Females C Females DE All Males Males AB Males C Males C Males DE Internet access % 50-79% 0-49% The information revolution: A charter for the connected?

© Ipsos MORI Paste co- brand logo here Challenges How do you move this beyond early adopters? What is the long-term goal? What is realistic? Clear the role of doctors is key in advocating this How does it become the social norm to be a partner in care? How should the benefits of access be framed?