Converged One Vision Proactive Lync Monitoring Tom Tuttle Vice President Nectar Services Corp.

2 1.System Health & Availability  Single view of Voice & Data assets  Auto-discovery of infrastructure  NOC-centric user-interface  Health & performance of UC infrastructure / components 2.UC Performance  Resource Utilization  Capacity Monitoring & Planning  Trending & Reporting  Focus on entire UC Ecosystem 3.Voice / Video Diagnostics  Trace route & IP Network Visibility  Real-time Media Analysis  Real-Time UC Network Awareness  Unique Lync Conferencing Analysis 4.Tools & Capabilities  Synthetic Testing Capability  Remote Access & Call Tracing  File Transfer / Secure Chat  Alarm Management  SLA Tracking & Management

Solving the Lync Network Challenge Lync SDN API - Creating Real Value

Monitoring Across the Lync Ecosystem Leveraging the MSFT Lync SDN API Lync SDN API Lync SDN API Real-Time Lync Performance & Network Correlation Route Topology Route Topology Lync Infrastructure 2010 & 2013 Lync & Coexistent UC Environments Voice Gateways & SBC’s Client Wi-Fi & Network Environment one vision

Site A Site C Site B Data Center Lync SDN API Carrier one vision

 Identify incorrect router settings within your network  Provides immediate notification on network events impacting Lync  Real-time media analysis of Lync voice & video sessions  Unique insight into Lync Conferencing sessions & issues  Ability to quickly bracket source of performance problems  Saves significant time, resources and money and helps ensure a high-quality Lync experience Microsoft Lync SDN API Value Derived with Integration

one vision