How libraries are using JUSP Dom Benson

How libraries are using JUSP A. To what extent are JUSP reports used on a regular reporting basis? The recent Survey details 60% on a weekly or monthly basis…… How are you using JUSP? What do you do with the JR1 reports you download? What other reports do you use? B. How do you manage reporting via JUSP and what isn’t on JUSP? How do you combine JUSP data with other usage data C. How do you let others know what JUSP is? Do you share JUSP data with other library staff? How do you explain how JUSP works and what it can do? D. How do you link to finance records? How do you work out cost per download?

How libraries are using JUSP A.To what extent are JUSP reports used on a regular reporting basis? The recent Survey details 60% on a weekly or monthly basis… – How we use JUSP… as necessary, monthly or quarterly SCONUL usage report Usage Profiling report Annual usage by publisher Annual e-resources report Annual subscription review – three year average provided Ad hoc enquiries – historical data, access queries, etc, etc

How libraries are using JUSP Where we were before JUSP… 170 e-resources Split years calculated for SCONUL report Tricky tracking relative cells every year – watch out for errors! No EBSCOhost EJS usage since Aug 2009 when a SUSHI server was required (ie: ~25K p.a. downloads lost) Pre-JUSP spreadsheet from Brunel

How libraries are using JUSP Since the inception of JUSP… 40 publishers’ data takes care of itself – a saving of 1-2 working weeks EBSCOhost EJS data available again (partially, ~10-15K) Usage profiling with graphics possible for a dozen publishers Facilitates SCONUL reporting Facilitates year-on-year comparisons Facilitates answering ad hoc queries

How libraries are using JUSP JUSP looks pretty good to us, and it’s GOAing to get even better…

How libraries are using JUSP What do you do with the JR1 reports you download? JUSP Usage Profiling Report written using JUSP’s guidelines…

How libraries are using JUSP Eg: OUP Usage profiling data for Brunel

How libraries are using JUSP Including a visual comparison of 14 publishers using JUSP data – the majority of our comparisons come out green or amber – in the red where we take only a partial collection* Usage profiling spreadsheet from Brunel

How libraries are using JUSP Use case 1 – this Tuesday’s turnaway from …………………………… ………………………………………………………………………………………….. JR1 report for Brunel

How libraries are using JUSP Individual journal(s) search and usage report for Brunel

How libraries are using JUSP Individual journal(s) search and usage report for Brunel

How libraries are using JUSP Use case 2 – the curious case of disappearing titles from ……… ……………………………………………………………………………… from Brunel to publisher

How libraries are using JUSP Steps taken by Brunel to resolve query

How libraries are using JUSP Individual journal(s) search and usage report for Brunel

How libraries are using JUSP Individual journal(s) search and usage report for Brunel

How libraries are using JUSP What other reports do you use? – View Usage of Titles and Deals for The American Historical Review – accessible in JSTOR and Oxford Journals Online View usage of titles and deals report for Brunel

How libraries are using JUSP B. How do you manage reporting via JUSP and what isn’t on JUSP? How do you combine JUSP data with other usage data – We are setting up 360 COUNTER as part of our belt and braces approach as well as scheduling monthly reports and requesting usage from publishers via – it all goes into one usage spreadsheet, for use elsewhere… Spreadsheet from Brunel

How libraries are using JUSP B. How do you manage reporting via JUSP and what isn’t on JUSP? How do you combine JUSP data with other usage data We are setting up 360 COUNTER as part of our belt and braces approach (including scheduling monthly reports delivered via , pulling our own data from web admin interfaces, and requesting usage from publishers via ) We also take usage reports from 360 Link (for sessions, and to prove if something is being used if there aren’t any COUNTER or other usage reports available) and from Summon to try and complete the picture

How libraries are using JUSP B. How do you manage reporting via JUSP and what isn’t on JUSP? 360 COUNTER doesn’t look quite as good as JUSP yet… 360 COUNTER data for Brunel

How libraries are using JUSP C. How do you let others know what JUSP is? Do you share JUSP data with other library staff? Annual report describes how usage has varied during the past year Includes top 5 headline figures for e-resources (full text e-journal and e- book databases, A&I databases by sessions and searches) Analysis of trends including impact of Discovery (Summon) on usage Included in part in Library’s Annual Report

How libraries are using JUSP C. How do you let others know what JUSP is? How do you explain how JUSP works and what it can do? Monthly JUSP Newsletter forwarded to Academic Liaison and Library Management Team Annual and Profile Reports circulated Ad hoc queries supported with JUSP data Username and password shared with interested parties

How libraries are using JUSP D. How do you link to finance records? How do you work out cost per download? Annual usage maintained on master subscriptions spreadsheet If no usage is available we will calculate cost per session or search as an alternative measure

How libraries are using JUSP Next Steps Development of an e-Strategy as part of the revised Collection Development Policy Based on OCLC’s strategy document “Meeting the e-Resources Challenge” Include usage statistics so reliant on JUSP Hope to include ERM (reliant on KB+ and other related resources) Demonstrate Return on Investment and Value for Money Include 6 TERMS workflow, which puts usage at its heart 6 TERMS wiki: 6 TERMS blog:

How libraries are using JUSP 6 TERMS – Jill Emery and Graham Stone, Library Technology Reports, Feb/Mar 2013 Chapters 1-8

How libraries are using JUSP Thank you! NB Spreadsheets and screenshots which included usage data and other information from Brunel have not been included in this set of slides for general use.