CSH Surrey Compassion in Practice Simon Littlefield.

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Presentation transcript:

CSH Surrey Compassion in Practice Simon Littlefield

I have to say my recent experience leaves me with nothing but admiration for the hospital and all of its staff, could not fault it on any level. Absolutely the best treatment from the best people and it couldn't have been any better if I had gone privately. Even the other patients in my ward were lovely and we are going to keep in touch! The staff are always very friendly and make the effort to remember you on follow up appointments. The ward is clean, as is the hospital. You are made to feel welcome and not a nuisance. Very Good! Was delighted, could not ask for better treatment! Staff did job to the best of their abilities. Always a smile on their faces. Only criticism was of an agency staff who was a bit off. Very well, food good. If I had to die I would want to die there. I have only praise for the hospital, My mum is back in again and the staff on the ward have been great, just as they were last time. They allowed us to stay on after visiting ended so that we could stay with her as she was so agitated. She was much calmer when I left. CSH Surrey or Mid Staffs?

I have to say my recent experience leaves me with nothing but admiration for the hospital and all of its staff, could not fault it on any level. Absolutely the best treatment from the best people and it couldn't have been any better if I had gone privately. Even the other patients in my ward were lovely and we are going to keep in touch! The staff are always very friendly and make the effort to remember you on follow up appointments. The ward is clean, as is the hospital. You are made to feel welcome and not a nuisance. Very Good! Was delighted, could not ask for better treatment! Staff did job to the best of their abilities. Always a smile on their faces. Only criticism was of an agency staff who was a bit off. Very well, food good. If I had to die I would want to die there. I have only praise for the hospital, My mum is back in again and the staff on the ward have been great, just as they were last time. They allowed us to stay on after visiting ended so that we could stay with her as she was so agitated. She was much calmer when I left. CSH Surrey or Mid Staffs? Mid Staffs CSH Surrey

Difference to CSH Surrey

What could we do better?