Management Information Systems Lecture 7,8,9 (Management & Decision Making) By Farhan Mir

Lectures Administration Final Words on System & Models Management and Decision Making Prim

Case Study 2 Terrorism Information System –Program to detect, classify and identify Foreign terrorism in US –Eventually support timely action in case of terrorism attacks –In case of an event, “Analysis support” to detect past patterns for a similar attach –Policy Making for Future course of action –Have a look at Web for further details:

Final Comments Organization need to develop Systematic Approach –To Clearly identify related components and influences –Rearrange components and their relationship to achieve maximum optimization Models are useful way to –Express complex systems –Both qualitative and quantitative modeling tools help in better understanding about general and specific situations –System Models often utilized to represent the complete picture (the “whole situation”) –System Development one clear example –Decision systems often requires modeling support Often more than one system have to work in collective harmony to achieve desired goals

Organizations, Management & Decision Making People & Organizations Where IS lies in Organizational Planning? IS Personnel Decision Making IS Planning

People & Organizations  People (Psychological issues) The biggest problem area in IS Skills & abilities (Learning) Career Development Culture (Motivation)  Organizations (Structure, Decision Making, Culture, etc.) Organizational Attitude MIS Scope in Organizations Global Environment Flexibility Vs Control

Where IS Lies in Organizations? Traditional Roles (Past) –A Separate Department having little influence in overall Organizational posture –Information Provider only –“Operational Role” Current & Future Status –Linking all Departments (at heart of organizational operations) –Progressively involved in planning and Objective setting –Used as a business-creator/ initiator (Strategic Role)

IS Personnel Operators –Data Entry –Computer Operators System Analysts –Most Crucial IS job –Whether you r developing In-house or using a purchased application or Outsourcing Programmers –Technical People –Developers Database Administrators CIO Others (Security Management, Policy Making)

Decision Making IS Supporting directly in Following Decision Areas –Monitoring, Controlling, Performance analysis (MRS, MIS) –Planning & Decision Making (DSS, EIS, MIS, SIS) IS in Organizational Planning Decision Making –Types of Decision-Making –The Decision-Making Process (traditional model) –Decision Makers –Quality Vs Quantity Issues

IS Planning Technology –New/Hottest Technology (Costly) –Older/ Traditional Technology (Cheap) –Combination of both strategies Professionals –Training Vs. Hiring –Cost the key issue Issues & Recommendations –Reliability in traditional technologies Vs. benefits with new ones (New cycles of training & updation) –In-depth Analysis the way to avoid failures –Project Management a systematic way

References Charles Parker, Thomas Case. (2000). “Management Information Systems: Action & Strategy”. (2 nd Ed). Chapter 2 & 4 James O’Brien. (1998). “Introduction to Information Systems: A Networked Enterprise Perspective”. (2 nd Ed). Chapter 10,12 Kenneth C. Laudon & Jane P. Laudon (2001). “Management Information Systems: Managing a Digital Firm”.(7 th Ed). Chapter 3