Health Insight Driven Health The Art of KISSing
Health Information Exchange “It costs a lot of money and there’s no real return” 1 1 “Health IT Standards are far too complicated” 2 2 “There is no Health IT Standard to do what I need” 3 3 “No one around the world has been successful” 4 4 “Once we’ve implemented there’s nowhere left to go” 5 5
Copyright © 2012 Accenture All rights reserved. 3 What are you trying to achieve? Set Realistic Goals Can those goals be quantified? Do qualitative measures outweigh a need to demonstrate quantitative success? It costs a lot of money and there’s no real return 1 1
Copyright © 2012 Accenture All rights reserved. 4 Standards have been developed for a reason Healthcare is complicated Standards represent critical thinking Use what is relevant – and no more Therefore, if it’s not relevant – don’t use it Plan ahead – if you need consensus then allow for consensus building Always have a Plan B – especially if you don’t need it Health IT Standards are far too complicated 2 2
Copyright © 2012 Accenture All rights reserved. 5 Standards have been developed for a reason Healthcare is complicated The likelihood of a standard not existing is very small The impact of creating a new standard is very large – On your project – On the standards community Plan ahead Work with the Standards Community – Local country standards bodies are very mature Don’t be afraid to steal (from other industries) There is no Health IT Standard to do what I need 3 3
Copyright © 2012 Accenture All rights reserved. 6 Successful at what? Healthcare is complicated Success for Organization A might look very different than for Organization B You Can’t Manage what you Can’t Measure Success stories abound from around the world Lessons learned from other are intrinsically valuable Singapore, Australia, United Kingdom: all successful for what they wanted to do, and have lessons learned No one around the world has been successful 4 4
Copyright © 2012 Accenture All rights reserved. 7 Healthcare is complicated Use the 6 P’s of Project Delivery – Poor Planning Prevents Proper Project Performance Plan in manageable units – Manageable by your Project Managers – Manageable by your Project Delivery Teams – Manageable by your Leadership Breaking down projects mean that you can manage the near and far horizons Once we’ve implemented there’s nowhere left to go 5 5
Copyright © 2012 Accenture All rights reserved. 8 If you can’t measure it, you can’t manage it – If you can’t manage it, you shouldn’t be trying to deliver it Choose appropriate standards – Don’t try to recreate the wheel Be pragmatic and defer what can’t be done (now) Success comes in many different forms – Decide what “success” is, before you try to reach it – Successful organizations set realistic targets, and focus upon them Set realistic goals, and continue to build upon them So What’s KISSing got to do with it?
Everything should be made as simple as possible, but not simpler. Albert Einstein