A Business User's Guide to Getting the Most Out of SharePoint 2013 Christian Buckley Director of Product Evangelism, Axceler

What I’ll cover today: SharePoint 2013 themes and their impacts Importance of focusing on improving productivity and overall collaboration SP2013 features that can help you achieve improved collaboration and team communication How to approach the move to SP2013

Christian Buckley, Director of Product Evangelism at Axceler Microsoft MVP for SharePoint Server Prior to Axceler, worked for Microsoft, part of the Microsoft Managed Services team (now Office365-Dedicated) and worked as a consultant in the areas of software, supply chain, grid technology, and collaboration Co-founded and sold a software company to Rational Software. At E2open, helped design, build, and deploy a SharePoint-like collaboration platform (Collaboration Manager), onboarding numerous high-tech manufacturing companies, including Hitachi, Matsushita, Cisco, and Seagate Co-authored ‘Microsoft SharePoint 2010: Creating and Implementing Real-World Projects’ link (MS Press, March 2012) and 3 books on software configuration management. Blog: buckleyplanet.com

Published 2012 by Microsoft Press Order your copy at Tackle 10 common business problems with proven SharePoint solutions: Set up a help desk solution to track service requests Build a modest project management system Design a scheduling system to manage resources Create a site to support geographically dispersed teams Implement a course registration system Build a learning center with training classes and resources Design a team blog platform to review content Create a process to coordinate RFP responses Set up a FAQ system to help users find answers quickly Implement a cost-effective contact management system

Improving Collaboration since 2007 Mission: To enable enterprises to simplify, optimize, and secure their collaborative platforms Delivered award-winning administration and migration software since 1994, for SharePoint since 2007 Over 3,000 global customers Dramatically improve the management of SharePoint Innovative products that improve security, scalability, reliability, “deployability” Making IT more effective and efficient and lower the total cost of ownership Focus on solving specific SharePoint problems (Administration & Migration) Coach enterprises on SharePoint best practices Give administrators the most innovative tools available Anticipate customers’ needs Deliver best of breed offerings Stay in lock step with SharePoint development and market trends

Business Problems Adoption issues Weak usage of taxonomy and templates Poor collaboration Slow to realize benefits of SharePoint investments

The most challenging part of any SharePoint deployment is figuring out how to help users to be productive once they are on the platform

(depth) (loyalty) (inspiration) (value)

WCM Features Cross Site Publishing Video & Embedding Image renditions Clean URLs Metadata navigation Variations & Content Translation Search Engine Optimization Benefits Built for the internet Built for mobile Supports the tools and workflows designers use

Office Features Web-based access to the Office applications Drag and drop from the desktop to the platform Exchange integrations Improved notifications Benefits Online and offline editing Improved end user experience Aggregated view into the entire desktop

Search Features FAST integration Hover panels Search by metadata Search result customization Improved analytics Benefits Manage user permissions Comprehensive security reports Recommendations for permissions clean up

Social Features Community Social tagging Easily share content and activities Follow documents, people, sites, tags, and activities Improved activity streams Improved My Sites Save locally Benefits Build more robust metadata Make content more findable Link people, teams, content and activities

Online 1 st Features Nearing parity between online and on prem Robust integration between the desktop and the platform Speeding up the delivery of new features Built for the cloud Benefits Faster realization of the benefits of the cloud Access to tools and data anytime, anywhere

At the Microsoft Worldwide Partner Conference (WPC) in Toronto in July 2012, Kurt DelBene, President of the Microsoft Office Division announced that Office 365, including SharePoint Online, is growing at over 8x their predictions, and is likely to eclipse SharePoint as the fastest growing Microsoft offer ever.

During his keynote presentation at SPTechCon in February 2012, Jared Spataro, Director of SharePoint at Microsoft, announced that SharePoint 2013 was being developed using a “Cloud First” strategy, and that Office 365 customers could expect to have access to the benefits of the new release sooner than on-premises deployments.

Total spend last year Expected growth of enterprise spending on cloud in 2013 Spend expected this year Growth of enterprise spending on cloud in 2012

As SharePoint continues to expand its footprint, companies are demanding flexible architectures to help them better meet internal and external collaboration needs Reducing costs Reducing headcount Doing more with less Focusing less on traditional IT activities and more on activities that will help drive the business forward

To simplify the interface into SharePoint To better align end user activities with the needs of the business To better streamline business processes To get more out of SharePoint

Faster employee on-boarding and training More business output More usage of the platform Faster realization of the financial investments you’ve made in SharePoint

Getting the most out of SharePoint 2013 (out of the box)

Drag and Drop

My Tasks

Drag and Drop My Tasks Outlook Integration

Drag and Drop My Tasks Outlook Integration Rollups / Aggregation Capability

These images courtesy of Liam Cleary

Drag and Drop My Tasks Outlook Integration Rollups / Aggregation Capability Activity Feeds

Drag and Drop My Tasks Outlook Integration Rollups / Aggregation Capability Activity Feeds Projects and Deadlines

Drag and Drop My Tasks Outlook Integration Rollups / Aggregation Capability Activity Feeds Projects and Deadlines Simplified Sharing

Drag and Drop My Tasks Outlook Integration Rollups / Aggregation Capability Activity Feeds Projects and Deadlines Simplified Sharing The App Model

Drag and Drop My Tasks Outlook Integration Rollups / Aggregation Capability Activity Feeds Projects and Deadlines Simplified Sharing The App Model Advanced Search

Drag and Drop My Tasks Outlook Integration Rollups / Aggregation Capability Activity Feeds Projects and Deadlines Simplified Sharing The App Model Advanced Search Embedded Social Experiences

Image borrowed from the SharePoint 911 team at Rackspace

The Yammer Question

Why companies will move to SharePoint 2013

When more people participate Improves collaboration Improves individual motivation Speeds up learning process Improves system/content analytics Drives brand awareness

70 This shows that successful platforms need to drive that first round of comments – engage the most passionate people out there. %

The value of social is its ability to reach business goals by driving engagement improving collaboration instilling a sense of community

AOL took a conjoint approach to understand the DNA of comments within their sites. They looked at: fact based comments clarity of thought original article criticism name (full name, nicknames, anonymous) icon (author picture, avatar) adherence to party lines grammar Richard Heseltine, AOL, from January 2013 Emerging Media Conference (EmMeCon) AOL’s analysis showed what people cared about: style -- 7% (not very important) individual substance - 14% mildly important community involvement -- 19% somewhat important personal identity % somewhat important relationship to content - 42% very important

How you move forward with social depends on what you are trying to achieve

Social has become a company strategy Publishing to multiple formats (intranet, extranet, internet, mobile, tablet) because of an increasingly mobile workforce, geographically dispersed End user adoption (tighter integration with Office) and usability improvements Improved search and business intelligence, whether data is on prem or in the cloud

How to move forward: Understand your organization’s cultural capacity for social Experiment with the technology, monitor and measure the results, focusing on end user adoption and engagement Closely align your SharePoint activities with your business objectives Extend features as the business is ready for them

The future of SharePoint + Social

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