Library Student Employees Matt Anderson. Library Student Assistants  Make it possible to be open at odd hours  Can do routine work, freeing librarians.

Slides:



Advertisements
Similar presentations
Chapter 5 Transfer of Training
Advertisements

Roles and Monitoring Best Buddies Canada 2005 National Leadership Conference Be the change you want to see in the world. Gandhi.
Task Group Chairman and Technical Contact Responsibilities ASTM International Officers Training Workshop September 2012 Scott Orthey and Steve Mawn 1.
Designing a Library for the Future: A Case Study on Reorganization Laurie L. Thompson The University of Texas Southwestern Medical Center at Dallas.
Volunteer Services Volunteers can be a valuable asset to your library Volunteers can be a valuable asset to your library Partner with a college or.
HART RESEARCH P e t e r D A S O T E C I Raising The Bar
Audience Response System * Press the button on your keypad that corresponds with your answer. * Green light means your answer has been received. Press.
The Art of the Interview
Assume that two members of your team make more mistakes than you would like. They have been trained and you have personally coached them on how to improve.
Introduction The purpose of this guide is to familiarize students and supervisors with the policies and procedures regarding Samuel Merritts.
NYU Graduate Student Academic & Research Experience ARL Fall Forum Lucinda Covert-Vail & Carol A. Mandel 12 October 2007.
Interview Skills Training
CV Writing Interviewers will often have these documents and ask you about them 1.
Significant Dates Job postings begin:October 3, 2011 Interviews begin:October 18, 2011 Work term begins:January 2, 2012.
College of the North Atlantic Career Fair What’s out there for me?
by Tina Williams / Arranged by Dean Walker1 MOVING UP THE CAREER LADDER 10 surefire ways to get to the top.
North Dakota State University Federal Work-Study Program U.S. Department of Education Information & Updates NDSU MEMORIAL UNION, MEADOW LARK.
Competency Management Defining McGill’s Competency Directory MANAGEMENT FORUM JUNE 7, 2005.
ECEU300 Ethics in the Workplace Why talk about Ethics? Everyone is ethical, everyone knows how to behave at work. Everyone gets it about not stealing stuff.
2007 COOPERATIVE INSTITUTIONAL RESEARCH PROGRAM (CIRP) First-Year Student Survey Profile Administered August 2007 West Chester University of Pennsylvania.
Student Employment Information Session Student Employment Coordinator: Cyndy Gordon
Your guide to the employment and supervision of student employees.
Changes in Technology Use 1997 The first version of the survey didn’t even include a question about computer use. “Used MMC” (Multi Media Center) was added.
Entering Students Have a Lot to Tell Us: Are We Listening? NISOD Monday, May 31, :15AM – 12:15PM Room 13A.
Welcome to the seminar course
What Employers Want Kristian Rumble – Graduate Employment Manager.
Allison Faix, Coordinator of Reference Services Brooke Elliott, Evening Reference Assistant Kimbel Library, Coastal Carolina University South Carolina.
Give Our Library Student Workers a Chance to Voice Their Opinions Zheng Ye (Lan) Yang Director of Direct Services Texas A&M University Library.
SCWDC Policy WHAT YOU SHOULD KNOW BY THE END OF THIS TRAINING  There is a Universal Complaint Initiation Process  What constitutes a complaint.
Customer Service Training. As a student assistant YOU are a REPRESENTATIVE of the University Libraries You may be the first contact a patron makes in.
Combining Circulation And Reference Desks Into a Single Service Point
Business Case for Workers 50+ Perspectives and Strategies.
Part-time job 王雯 Part-time job Gender: male ( ) female ( ) Questions 1.Do you want to have a part-time job? Yes ( ) No ( ) 2.Have you had a.
Work Ethics- What kind of employee are you?
Provided by the LAUSD Food Services Division
Redesigning Technical Services By Reconceptualizing Staff University of Connecticut Libraries Francine M. DeFranco Living the Future VI April 7, 2006.
Employers’ Expectation for Entry-Level Catalog Librarians: What Position Announcement Data Indicate.
Your guide to the employment and supervision of student employees.
Developing an Internship Program & Using interns effectively.
Quality Customer Service on a Budget Mary Ann Venner Head of Access Services UNT Libraries.
HR Leadership Forum June 14, New Employee Survey O Created as a result of Strategic Planning discussions O Purpose: feedback re: recruitment and.
WELCOME TO THE BUSINESS SCHOOL BRIEFING School Briefing 26 November Chaired by Robin Mason.
Evaluating and Purchasing Electronic Resources- The University of Pittsburgh Experience Sarah Aerni Special Projects Librarian University of Pittsburgh.
How to “Work” a Job Fair Mr. Endicott Personal Career Planning Class.
When You Don't Have Time to Manage Time! Principles of Time Management.
The Good, the Bad, and the Ugly Nova Scotia Legislative Library’s review of library services to MLAs and Caucus Staff. Why we wanted to do it, how we’re.
Job Shadows. Job Shadows Give You a Chance to: Begin to identify career interests by observing the daily routine of workers. Learn about the academic,
The first and sometimes, most important step to getting the job.
S TUDENT W ORKERS : T RAINING, E VALUATING, R ETAINING P ARTNERS IN I NFORMATION L ITERACY I NSTRUCTION Presenters Kat Barden & Cindy Schoolcraft Mobius.
Data Summary July 27, Dealing with Perceptions! Used to quantifiable quality (collection size, # of journals, etc.) Survey of opinions or perceptions.
Chapter Eight Academic Survival Skills. Study Skills  For most students time is the greatest issue.  The first rule to follow is to allow two or three.
Grad students vs. Mentors developed by R. Craft, based on student & faculty input Psychology Department Washington State University + material adapted.
Company LOGO John Huss and Shannon Eastep Northern Kentucky University Online Students Are Talking, Are We Listening? Using Student Data to Create a Dynamic.
Navigating A College Fair How to Make the Most of the College Fair.
Jeopardy Admissions Career Development AdvisementFinancial Aid Registrar Q $100 Q $200 Q $300 Q $400 Q $500 Q $100 Q $200 Q $300 Q $400 Q $500 Final Jeopardy.
Brackett Library Searcy Public Library Brackett Library text is primarily done online through their website. The library maintains a card catalogue for.
Student Workers  Student Employees Conrad Helms St. Mary’s College of Maryland November 10, 2011.
CHANGING YOUR WORLD.  Authority and Power  People who are empowered are able to make choices about their lives. - Authority gives a person the right.
How to participate in LibQUAL+ and effectively utilise the data.
Colleges Not Collages. How do you get into college? Fill out the application and pay the application fee Send your official transcript with your GPA and.
SU Career Services Workshop Twelve Steps to First-Year Job Success.
Copyright © Houghton Mifflin Company. All rights reserved.1 | 1 Why Go To College? Learn more about things that interest you Training for a specific career.
Internships Alena Brunova, Artem Soloviev, Ulrich Ochmann.
ILL User Surveys at Old Dominion University Stuart Frazer Interlibrary Loan Librarian Perry Library, Old Dominion University
Welcome! …. To Southern Crescent Technical College FEDERAL WORK STUDY SUPERVISOR ORIENTATION SHARON H. IRBY DIRECTOR, HUMAN RESOURCES.
An Interview Dialogue Name: Period:. Step Five Interview- An Interview Dialogue You are going to read the question and pick the best response. The person.
Workplace Readiness Skills Mrs. S. Morton. Work Readiness At School  How I can be a good friend.  How I can make friends at school and still be prepared.
Busting 5 Myths About Mentoring in Academic Libraries MYTH #1 : Anyone can be a good mentor. Fact: The best mentors are both supportive and are willing.
Existing Situation The course COMP 915 (Technical Communication in Computer Science, 1 hour) is currently a requirement for obtaining a PhD in computer.
Fall 2018 Student satisfaction Survey
Presentation transcript:

Library Student Employees Matt Anderson

Library Student Assistants  Make it possible to be open at odd hours  Can do routine work, freeing librarians to do more complex tasks  Can work brief shifts  Bring valuable, hard-to-find skills (like foreign languages or technical skills)  Are not replacements for full-time people

Library Student Assistants Student assistants in the past:  Emerged in 1800s  Didn’t work with the public until the 1930s  Usually handled card-filing and basic preservation of materials  Were in demand in the 1970s to help improve cultural diversity of the library staff  Source: Sweetman, K.B. (2007). Managing student assistants: a how-to-do-it manual for librarians. New York: Neal-Schuman.

Library Student Assistants In access services:  75% of ARL libraries have more student employees now than they did in 1995 Often fill positions as:  Acquisitions assistants  Circulation desk assistants  Government information assistants  Interlibrary loan aides  Reserve desk assistants  Shelvers

Why Students Work in Libraries As a student, what would make you apply to work in a library?

Why Students Work in Libraries Students want to work at libraries because:  They can work night and weekend hours  There is access to materials they need  They see libraries as a place where they can socialize with their friends

Why Students Work in Libraries The primary reason students choose to work in libraries:  42% “learning to balance my time between work and studies”  21.1% “purely to earn money”  21.1% “training myself to be a responsible person”  15.8% “gaining some work experience” Source: Yang, Z.Y. (2007). “Survey of interlibrary loan and document delivery student assistants' job satisfaction: communication and feedback.” Journal of Interlibrary Loan, Document Delivery & Information Supply 17 (4), p

Why Students Work in Libraries Studies indicate on-campus jobs increase the likelihood of graduation

Your New Job When you interview for an academic librarian job, do you ask about the library’s student employees?

Your New Job It is important to adapt to the library’s culture at first, rather than imposing changes People do not want to hear about how different things were at your last library Asking existing employees about themselves is like an informal interview Identifying each individual’s needs is important

Recruiting and Interviewing Students Students can have many different statuses, including:  Volunteer  Research assistant  Intern  Hourly  Fellow  Federal Work-Study

Recruiting and Interviewing Students Federal Work-Study  Allows students to earn money while attending school without having to repay  Students must be at least half-time  At some institutions, FWS makes for a higher hourly wage  Institutions only end up paying 25-50% of the wage  FWS employees can be reassigned

Recruiting and Interviewing Students The interview should address:  Experience (but not be totally based on experience)  Technical knowledge  Creativity  Experience working with the public  What the student likes about the library and the collection  Future plans (but realize that many students change their plans fairly often)

Training a Student Employee Employees without much work experience need A LOT of training and repetition Training two 20-hour students takes more time than training one 40-hour employee

Training a Student Employee Nothing can ruin the student’s experience faster than miscommunication with a supervisor

The Student’s Experience Yang’s survey of 19 (17 undergrads and 2 grad students) student assistants at Texas A&M found: Only 5.3% felt daily job assignments were too large 15.8% said their supervisor had not trained them thoroughly 57.9% thought they worked as hard as their supervisors Fewer than half would like to have a student training manual 84.2% preferred supervisors to offer feedback in person

The Student’s Experience 68.4% felt free to voice frustrations to supervisors 89.5% felt free to voice frustrations to other staff members Source: Yang, Z.Y. (2007). “Survey of interlibrary loan and document delivery student assistants' job satisfaction: communication and feedback.” Journal of Interlibrary Loan, Document Delivery & Information Supply 17 (4), p

The Student’s Experience Problematic student employees:  Complain  Procrastinate  Become lazy  Have low morale  Are absent or late  Have personal problems  Have personality problems  Refuse to do things  Gossip  Dress inappropriately

Communication When communicating with student employees face-to-face:  Listen  Smile  Acknowledge their good work

Communication When communicating with student employees via  Avoid rambling  Proof what you send them  Make sure your audience can understand what you mean  Don’t work too hard on trying to impress

Good Student Assistants  Will have a more positive academic experience for having worked in a library  Will help you get work done  Will make you a better librarian

Library Student Employees Questions? Comments?