Leveraging Team Productivity Sheila Veuleman, VPS Ken Alexander, LHA
What Defines a Team? two or more draft animals harnessed to the same vehicle or implement – Merriam Webster
What Defines a Team? A group of people with different skills and different tasks, who work together on a common project, service, or goal, with a meshing of functions and mutual support. – Washington University Business School (via Google)
What Defines a Team?
Team Goals Home Brain Heart Courage Broom…..
Team Foundation Knowledge Attitude Performance
Team Foundation Knowledge – Shared Mental Model Are we on the same page? Go find the wizard-get Dorothy home! Used collective knowledge
Team Foundation Attitude – Mutual Trust They believed in each other – Team Orientation “All for one, one for all” Encouraged each other
Team Foundation Performance -5 Elements – Adaptability “Go get the broom”- adjusted for an interim goal – Accuracy Follow the yellow brick road Dorothy asked Scarecrow for directions- didn’t guess – Productivity Every waking hour spent trying to obtain the goal. But took time for themselves
Team Foundation Performance-5 Elements – Efficiency Didn’t waste time Didn’t get sidetracked – Safety Watch out for flying monkeys!!
Other Elements of a Productive Team Leadership Situation Monitoring Mutual Support Communication
VPS Team Goals Case Completion IRR Completion and Review Quality Team audits Team meetings
In Summary….. Commitment Collaboration Communication Celebration
Achieving & Sustaining Goals “Creating and Sustaining Performance Excellence Depends Upon A Conscious Choice …& Discipline.” - David Fox
Achieving & Sustaining Goals “Leaders get the behavior they exhibit and they tolerate.” -Jim Collins
The Moral of the Story…. You’ve always had the power my dear; you’ve only had to learn it for yourself. -Glinda
Thank You! Sheila Veuleman, Quality Analyst II Virtual PICU Systems Ken Alexander, Vice President Louisiana Hospital Association