Implementation Plan on the IT Strategy for the Social Welfare Sector Ms Winnie Tam Senior Social Work Officer (Information Systems and Technology) Social Welfare Department 31 July 2013

Recommendation : to be implemented in two phases Reason : Funding resources

Phase 1 (2013 – 2015) - additional funding resources is not required - 11 Recommendations (1, 3 to 7, 9 to 13) Phase 2 (2015 – 2017) - involve funding allocation - 2 Recommendations (2 & 8)

Implementation Plan For Phase 1 (2013 – 15) Strategy I Enhancing IT capacity for NGOs of different sizes, in particular those lagging behind the general trend

RecommendationProposed MeasureImplementation Schedule Recommendation 1 To enable NGOs to self-assess their IT capability and relative level in IT development  Self-assessment template  Use of the template as a self-assessment tool 

RecommendationProposed MeasureImplementation Schedule Recommendation 3 To strengthen project management in IT projects  Importance of project management when planning their funding applications for IT projects  On-going support to NGOs to make one-off provision for project management 

RecommendationProposed MeasureImplementation Schedule Recommendation 4 To promote the use of new technologies for more cost- effective service delivery and better communication with service users  List of successful IT projects funded by SWDF to facilitate sharing on the cost-effective application of IT technologies in service delivery 

RecommendationProposed MeasureImplementation Schedule Recommendation 5 To strengthen NGOs’ evaluation on completed IT projects  To revise the IT Project Evaluation Report under SWDF 

RecommendationProposed MeasureImplementation Schedule Recommendation 6 To foster closer partnership between the Welfare and IT Sectors  To provide opportunities for NGOs, through the subvented activities of HKCSS, to share experiences in the engagement of IT sector’s professional support 

Strategy II Providing more Flexibility in Funding IT Projects

RecommendationProposed MeasureImplementation Schedule Recommendation 7 To enable NGOs to adopt new IT service model as an implementation option under the SWDF  To encourage NGOs to adopt new IT service models under the existing scope and funding parameters of the SWDF  To encourage NGOs to adopt new IT service models under the existing scope and funding parameters of the SWDF 

Strategy III Enhancing data security and web accessibility

RecommendationProposed MeasureImplementation Schedule Recommendation 9 To strengthen data security  Inclusion of data security improvement measures  Continuous support NGOs to make provision for data security measures  To lift the current restriction in SWDF on application for IT projects related to “Intranet including setting up of Local Area Network”  

RecommendationProposed MeasureImplementation Schedule Recommendation 10 To promote web accessibility  Advising NGOs the importance of meeting web accessibility standards with due regard to - Disability Discrimination Ordinance - Disability Discrimination Ordinance - Web Content Accessibility Guidelines (WCAG) - Web Content Accessibility Guidelines (WCAG)

Strategy IV Sharing of resources and experiences in IT development and management

RecommendationProposed MeasureImplementation Schedule Recommendation 11 To promote knowledge and experience sharing through an e- platform  Appoint HKCSS as an agent of SWD  E-platform as one of the subvented projects of HKCSS  Sharing of information on SWDF projects 

RecommendationProposed MeasureImplementation Schedule Recommendation 12 To encourage sharing of IT applications among NGOs  To offer opportunities for NGOs to provide information on the IT applications owned by respective NGOs and encourage them to share with other agencies  To offer opportunities for NGOs to provide information on the IT applications owned by respective NGOs and encourage them to share with other agencies 

Other Recommendation RecommendationProposed MeasureImplementation Schedule Recommendation 13 To put aside the deployment of the Client Information System of SWD to subvented integrated family service centres  To lift the current restriction in SWDF on applications for IT projects related to CIS 

Implementation Plan For Phase 2 (2015 – 17) Recommendation 2 To advocate IT planning and to consider the provision of additional resources to assist NGOs in conducting comprehensive IT plans that are in line with their current state of IT adoption and business objectives

Implementation Plan For Phase 2 (2015 – 17) Recommendation 8 To expand the ambit of the Block Grant under the LF to provide funding support for replacement and upgrading of IT infrastructure   Funding Resources Implication   Begin from the third through fifth year   Consultation and administrative procedures

Review of the Information Technology (IT) Strategy for the Social Welfare Sector SWD Homepage  NGO Corner  IT in the Social Welfare Sector (

Enquiry Ms Winnie Tam, Senior Social Work Officer (Information Systems and Technology) Tel : Tel : Mr Leung Pui-kei, Social Work Officer (Information Systems and Technology) Tel : Tel :

Thank You