National Aeronautics and Space Administration NASA Mobility

National Aeronautics and Space Administration The Future of Mobility at NASA Larry Sweet NASA Johnson Space Center Chief Information Officer Information Resources Directorate

Mobility = Office of the Future “ Mobility, as we know it today, is about to be eclipsed by demand from all types of workers who want to use their personal mobile devices to access corporate applications.” - Forrester Research

NASA needs a Mobile Device Strategy We are just scratching the surface

NASA needs a Mobile Device Strategy We are just scratching the surface JSC has issued about only 2,000 smartphones (Blackberries and iPhones) to its 16,000 employees

NASA needs a Mobile Device Strategy We are just scratching the surface JSC has issued about only 2,000 smartphones (Blackberries and iPhones) to its 16,000 employees Many employees already own more advanced IT services at home than at work

NASA needs a Mobile Device Strategy We are just scratching the surface JSC has issued about only 2,000 smartphones (Blackberries and iPhones) to its 16,000 employees Many employees already own more advanced IT services at home than at work 60% of mobile access to NASA’s system (NOMAD) is via personal mobile devices

Why Define a Mobile Strategy? Better business decisions Mobile Strategy Increase Workforce Productivity and Responsiveness Expand boundaries Service

Office of the Future: Tomorrow’s Workforce TeleworkHotelingCloud Virtual Desktop Collaboration UnifiedMobileChoice

Office of the Future: Tomorrow’s Workforce Telework HotelingCloud Virtual Desktop Collaboration Unified Comm MobileChoice

Office of the Future: Tomorrow’s Workforce Telework Hoteling Cloud Virtual Desktop Collaboration Unified Comm MobileChoice

Office of the Future: Tomorrow’s Workforce TeleworkHoteling Cloud Virtual Desktop Collaboration Unified Comm MobileChoice

Office of the Future: Tomorrow’s Workforce TeleworkHotelingCloud Virtual Desktop Collaboration Unified Comm MobileChoice

Office of the Future: Tomorrow’s Workforce TeleworkHotelingCloud Virtual Desktop Collaboration Unified Comm MobileChoice

Office of the Future: Tomorrow’s Workforce TeleworkHotelingCloud Virtual Desktop Collaboration Unified Communications MobileChoice

Office of the Future: Tomorrow’s Workforce TeleworkHotelingCloud Virtual Desktop Collaboration Unified Comm Mobile Choice

Office of the Future: Tomorrow’s Workforce TeleworkHotelingCloud Virtual Desktop Collaboration Unified Comm Mobile Choice

Office of the Future: Tomorrow’s Workforce TeleworkHotelingCloud Virtual Desktop Collaboration Unified Comm MobileChoice

Office of the Future: Open Collaboration

Personal connections regardless of logistics Office of the Future: Customer Service

Office of the Future: Next Generation

Wireless Environment Collaboration Center at JSC Connected Office of the Future: Next Generation

Reasons How to get to the Office of the Future Prototype then Pilot Positives Leadership Buy-in

How JSC is Embracing the Mobility Vision Mobile apps Emerging Technology Desktop Standards (ETADS) is a proven method for publishing NASA mobile apps to iTunes NASA Enterprise Applications Competency Center (NEACC): internal NASA mobile apps storefront Defining Mobile Computing architecture and testing criteria in JSC Mobile Computing Working Group

How JSC is Embracing the Mobility Vision Mobile apps ETADS is a proven method for publishing NASA mobile apps to iTunes NEACC: internal NASA mobile apps storefront Defining Mobile Computing architecture and testing criteria in JSC Mobile Computing Working Group Pathfinding Pathfinder testing on mobile devices Ex: Dell Streak, Motorola Xoom, Galaxy Tab, AT&T Atrix, and others

How JSC is Embracing the Mobility Vision Mobile apps ETADS for publishing NASA mobile apps to iTunes NEACC: internal NASA mobile apps storefront Defining Mobile Computing architecture and testing criteria in JSC Mobile Computing Working Group Pathfinding Pathfinder testing on mobile devices Ex: Dell Streak, Motorola Xoom, Galaxy Tab, AT&T Atrix, and others VDI Virtual Device Interface (VDI) Project testing Ex: Vmware View, Citrix Xen, VDI to iPad, etc…

How JSC is Embracing the Mobility Vision Mobile apps ETADS for publishing NASA mobile apps to iTunes NEACC: internal NASA mobile apps storefront Defining Mobile Computing architecture and testing criteria in JSC Mobile Computing Working Group Path- finding Pathfinder testing on mobile devices Ex: Dell Streak, Motorola Xoom, Galaxy Tab, AT&T Atrix, and others VDI Virtual Device Interface (VDI) Project testing Ex: Vmware View, Citrix Xen, VDI to iPad, etc… Access Positioning the JSC Guest WiFi network to be accessible by employees for use with their personal device HOWEVER…..

The challenge is providing mobile access with enhanced security features We must validate the business reasons for mobile connectivity. We must look at issues such as regulation, user requirements, and resources for support. We must mitigate risks, such as the loss of data, if mobile devices are lost or stolen. Challenges

What We Still Need to Better Understand Opportunities presented by mobile devices Risks presented by mobile devices Access to real-time collaborative tools Access to critical data and Applications Impacts on the delivery of traditional IT-based services Future role of non-mobile access devices (e.g., desktops)

Recommendations Enable both access devices (mobile and non- mobile) and service deployment that addresses: Technology Policy Operational issues Maximize opportunity Mitigate risk, and preserve the inherent availability, reliability, capability, and performance of the devices Deployment of Office of the Future vision: months

Bottom Line: Enable the Digital Native