Using training packages to meet client needs Facilitator: Gerard Kell

Ambition in Action Welcome to the workshop Gerard Kell Workforce Development Unit Resources located on myLearning at:

Ambition in Action Activity – Learning notes While you are waiting for the workshop to begin read this page and when the you hear this topic come up in discussion report to the group on what you have learned

Ambition in Action TAFE NSW: Doing business in the 21 st Century The TAFE NSW Workforce Development Guarantee focuses on developing the critical capabilities need by TAFE staff to do business in the 21 st Century. The ability to undertake a Training Needs Analysis, match training needs to appropriate competencies and provide recommendations, will be very important when providing workforce development services to enterprises and assisting businesses to develop their workforce skills.

Ambition in Action Examples of skills and knowledge that sit under the Providing workforce development services to enterprises key capability area  Understands workforce developments concepts  Actively participates in a collaborative team to develop and deliver a range of customised workforce development services  Builds and manages client relationships  Displays awareness of factors affecting enterprise/business outcomes  Builds customised solutions  Thinks across disciplines  Builds networks and shares knowledge  Displays high level flexible training and assessment skills  Continuously updates technical currency

Ambition in Action Examples of skills and knowledge that sit under the Interpreting and Customising Training Packages key capability area  Displays high level knowledge of Training Packages and able to customise for a workplace context  Displays high level knowledge of Training Packages and able to customise for a community context  Is able to customise Training Packages across a range of jobs  Applies training needs analysis to implement workplace training and assessment strategies  Is able to fit the training to the current or aspiring needs of the learner or enterprise  Uses the National Training Information System (NTIS) confidently  Continuously updates knowledge of national VET system  Contributes to the review and development of Training Packages to reflect industry needs

Ambition in Action This workshop is designed as a professional conversation to allow you the opportunity to explore the competency required to interpret a training package, conceptualise, design, develop and evaluate learning programs to meet an identified need for a group of learners, using appropriate criteria. The workshop today

Ambition in Action Assessment / RPL: Undertaking this workshop and completing the associated activities may provide evidence towards  TAADES401B: Use training packages to meet client needs  Some elements from TAADES402B: Design and develop learning programs

Ambition in Action Topics:  The National Training System  Key VET stakeholders  Training Packages  Defining the basis for using a Training Packages and parameters of a learning program in consultation with the client/s using a training needs analysis approach  Conceptualising standards and courses in order to generate options for designing a learning program  Designing a structure of the learning program  Developing draft learning program

Ambition in Action Tasks: 1. Undertake an organisational training needs analysis 2. Select a training package to meet the client needs 3. Identify content, resources, learning activities, assessment requirements 4. Determine content chunking, sequence, timing, delivery and assessment strategies, documentation 5. Plan for the evaluating and reviewing draft, obtaining client feedback and endorsement

Ambition in Action The fundamental elements of the National Training System the Australian Qualifications Framework (AQF website)AQF website the Australian Quality Training Framework (AQTF) Registered Training Organisations (RTOs)

Ambition in Action Key stakeholders in the VET system National Quality Council (NQC) Industry Skills Councils (ISCs) State and Territory Training Authorities (STAs) Registered Training Organisations (RTOs) Industry representatives and organisations Department of Education, Employment and Workplace Relations (DEEWR) NSW Department of Education and Training

Ambition in Action Key drivers DET - TAFE NSW: Doing Business in the 21st CenturyTAFE NSW: Doing Business in the 21st Century the TAFE NSW Workforce Development guarantee the five capability areas identified are: delivering workforce development services to enterprises using technologies to do business meeting the needs of diverse learners interpreting and customising Training Packages leadership

Ambition in Action Unit of competency components of a typical unit Description Employability skills Application Performance criteria – elements Skills and knowledge requirements Range statement Evidence guide

Ambition in Action Define the Basis for Using Training Packages and Accredited Courses Training Packages and client needs Selecting a training package Examining the contents

Ambition in Action Conducting a training needs analysis Methods for collecting information and data Gathering information and data Analysing information and data Matching needs to Training Package units of competency

Ambition in Action Analyse and Interpret the Qualifications Framework The qualifications framework Guidance Employability Skills

Ambition in Action Analyse and Interpret Competency Standards and Accredited Modules for Client Application/s Competency standards Competency standards and client needs Documentation

Ambition in Action Analyse and Interpret Assessment Guidance for Client Application Analyse the assessment guidelines Meeting client needs

Ambition in Action Interpreting the Training Package Understanding the Training Package content Understanding the scope and breadth of the competency standards The link to AQF Sourcing a suitable Training Package Operations and environment requirements Consulting and guiding the client Selling the benefits of Training Packages

Ambition in Action Define the Parameters of the Learning Program in Consultation with the Client/s Every program needs a reason and a purpose Understanding the learners Understanding the scope and breadth of the learning program Confirming relevant standards and benchmarks Matching objectives to benchmarks Sourcing support for the learning program Operations and environment requirements

Ambition in Action Generate Options for Designing the learning Program Learning strategy guides the program development Different levels of participants Using existing resources Consulting others on program content Time, cost and logistics considerations Selecting the most appropriate options

Ambition in Action Develop the learning program content Matching the subject matter content to design options Evaluating the resources for relevance and quality Customising for the purpose and audience Making activities and materials relevant and engaging Specifying assessment requirements

Ambition in Action Design the structure of the learning program Sequencing and segmenting enhance and support the learning Setting the time frame Methods for delivery and assessment Evaluating organisational readiness Summarising the program

Ambition in Action Review the learning Program Evaluating the learning program Enhancing the review process Adjusting the draft program Gaining final approval Making the learning program dynamic

Ambition in Action Activity – Learning notes While you are waiting for the workshop to begin read this page and when the you hear this topic come up in discussion report to the group on what you have learned

Ambition in Action Activity - Reflection Think about a time when you used a training package or participated in a training needs analysis or a skills audit activity? Was it for you as an individual or group or for another purpose? How did you document the activity What were your feelings about the process

Ambition in Action Activity - Getting started: Identifying organisational or client needs for taxi driving Who – is the client Why - purpose; organisational requirements What – outcomes; objectives and expectations When – timings and duration Where – workplace; educational institution; home How – recognition and ….. What else?

Ambition in Action Activity - Case Study The main activity for this session is modelling the provision of a workforce service to enterprises You will extract information and data from a number of sources in order to determine the training needs of a group of staff, matching their needs to appropriate competencies and Develop a draft learning program report to the enterprise management team.

Workforce Development