Quarter Analysis Charts

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Presentation transcript:

Quarter Analysis Charts January 20th, 2005 1 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

Market Share – IP Telephony 2003 2002 2004 (H1) Source : Frost & Sullivan 2 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

Market Share - Enterprise Voice 2002 2003 Source : Frost & Sullivan 3 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

Market Share - ICRM 2003 2002 Converged Solutions Source : Frost & Sullivan 4 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

Market Share – Teleconferencing 2003 2002 Source: AGCL’s own Estimate Source: Communications Today 5 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

Revenue (Billing) Q1 Q2 Q3 Q4 Converged Solutions FY 04-05 (RR) FY 02-03 FY 03-04 FY 04-05 Rs. Cr. 00 20 40 60 80 100 120 140 Q1 Q2 Q3 Q4 Note: Billing shows YOY improvement and RR shows consistent improvement Quarter over quarter 6 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

Gross Margin % 02-03 03-04 04-05 30 35 40 45 50 55 Q1 Q2 Q3 Q4 Note : Gross Margin is improving YOY. For FY 04_05 this is mainly on account of the timing difference in recognition between product & services due to new RR method and favourable foreign exchange 7 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

Expenses 02-03 03-04 04-05 Rs. Cr. 15 20 25 30 35 40 Q1 Q2 Q3 Q4 Note: There is abnormal increase in 03-04 ( Q4) due to additional depreciation charge of Rs.5.5 Cr. 8 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

PAT 04-05 03-04 02-03 -20 -10 10 20 30 Q1 Q2 Q3 Q4 Converged Solutions Rs. Cr. -20 -10 10 20 30 Q1 Q2 Q3 Q4 Note: During 04-05, PAT shows abnormal movement due to switch over from billing based to RR based 9 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

DSO TREND 02-03 03-04 04-05 No of Days. 70 80 90 100 110 120 Q1 Q2 Q3 Q4 Note : DSO trend continues to shows improvement even with growth in business 10 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved

Cash-Bank Balance Trend - AGC Rs/Lacs 12000 10000 8000 6000 4000 2000 Note: Improving trends on the basis of 6-months average '02-03-04 11 Avaya GlobalConnect Proprietary-Use pursuant to company instructions Converged Solutions Contact Center Solutions Customer Services Copyright© 2005 Avaya GlobalConnect Ltd. All rights reserved