LEAN PROCESS IMPROVEMENT Office of Plan Review & Inspections Wisconsin LEAN PROCESS IMPROVEMENT Office of Plan Review & Inspections Wisconsin

TODAYS AGENDA

WHERE WE STARTED 1

Plan Reviews Inspections Surveys

WHAT WE DISCOVERED 2

VALUE MAP CURRENT STATE APPLICATION RECEIVED 75% Defects Incomplete application Missing signatures No fee Old form PLANS REVIEWED 70% Defects Inadequate design compliance Not coordinated Draft documents REVISIONS REVIEWED 30% Defects Persistent design errors Inadequate response to conditions of review Not an integrated solution PROGRESS INSPECTION 85% Defects Not ready for inspection Identical concerns found in plan review Not per specifications FINAL INSPECTION 95% Defects Incomplete information Extensive punch list Systems not functional nor tested

FUTURE STATE 3

VALUE MAP FUTURE STATE INSPECT LEAN

TEAM PERSPECTIVES 4

OWNER PERSPECTIVE Facility Commitment Clear Programmatic Requirements Accountability Owner of Architect / Contractor Third Parties to Owner Facilitator

ARCHITECT PERSPECTIVE Designer Involvement Accountability to Process Regulatory Responses Construction Updates Final Occupancy Involvement

BUILDER PERSPECTIVE Proactive Scheduling Completion Tracking Develop a Team Synergy that eliminates silos Develop Consistencies Commission Systems

DHS PERSPECTIVE Collaborative Capacity Accountability Quality INPUTINPUT BUFFER PROCESSPROCESS OUTPUT INFO

WORK LEFT TO DO 5

IMPLEMENTATION | SUGGESTIONS Communication and Training Require Stakeholder Involvement Focus on One Initiative Understand the Existing Process

THANK YOU Wisconsin Department of Health Services