Improving PRM Management Requestability from able2fly
The daily jigsaw Multiple source information – PAL, CAL, ASAP Multiple flights – airlines, scheduled, divert Changes – CAT changes, flight times
Resources used on admin Input source data Input ASAP Enter completed information Compile reports – daily, weekly, monthly Reports – by airline, CAT Chasing answers to queries after the event
Automatic input from PAL/CAL Agents update live progress Monitor progress of jobs Allocate jobs to agents Automatic reporting Requestability - Simple Output Input Agents Live management
Automated processes free managers and supervisors Agents have live data of jobs pending & update progress Allows you to concentrate on the passenger Requestability – Everyone wins
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Which way do you go next Requestability from able2fly Improving PRM Management