Comparing the features of the INTEK family of Client Service Support Cards FEATURE l 24 x 365 support l 200+ software applications l Satisfaction guaranteed l PIN-driven l SPL* l Computing environment l Number of users l Ability to deactivate cards l Flexibility to add users l Assigned coordinator l Pre-paid l Monthly billing l Renewal method l Quarterly usage report l Volume pricing (factored into list prices) l Per-minute based l Customization available l Sales Channel l GoldKey Yes Yes* Individual < 10 users Yes No Yes No Credit Card No Yes Partner Only Yes Yes* Group users Yes No Purchase Order Yes Direct/partner Yes Yes* Group 101+ users Yes No Yes Purchase Order Yes INTEK direct ONLY No * To view SPL, access URL Services INTEK Client Services Support Card... Putting the CLIENT First Department Client Services Support Card... Putting the CLIENT First Enterprise Client Services Support Card... Putting the CLIENT First Standard INTEK

INTEK Client Services Support Card Pricing Sheet ( Discountable to authorized channels) Standard Department Enterprise CARD Part Number Description U.S. List Price Canadian List Price QR-SMPMC-30 QR-SMPMC-01 QR-SMPMC-02 QR-SMPMC-03 QR-SMPMD-Y1 QR-SMPMD-Y2 QR-SMPMD-Y3 QR-SMPMD-Y4 QR-SMPMD-Y5 QR-SMPME-Y1 30-minute Standard Card 60-minute Standard Card 120-minute Standard Card 180-minute Standard Card 500-minute Department Card 1,000-minute Department Card 2,500-minute Department Card 5,000-minute Department Card 10,000-minute Department Card 500-minute minimum monthly fee 1-1,000 additional minutes 1,001-2,500 additional minutes 2,501-5,000 additional minutes 5,001+ additional minutes $ 99 $179 $339 $499 $ 1,640 $ 3,196 $ 7,720 $ 14,696 $27,400 $ 1, $ 1, $ 2,096 $ 4,074 $ 9,808 $ 18,574 $ 34,360 $ 127 $227 $427 $627 (Please note: Enterprise Cards are sold ONLY by the INTEK direct sales force and are not discountable.) Services INTEK

INTEK Supported Products List