Winning FDI Through Effective Investment Facilitation December 2-4, 2010 - Sydney, Australia Why Good Facilitation Matters Good morning/afternoon Ladies and Gentlemen, fellow friends from the Investment Promotion Agencies. It is a pleasure for Fiji to be here today. I take this opportunity to firstly thank the organisers for kind invitation to participate at the forum and to present to you investment facilitation works undertaken by FTIB. The FTIB is the Government of Fiji’s key trade and investment marketing agency and in addition to explaining what we do, I will discuss some of FTIB’s strategies, why it is important to facilitate projects and FTIB’s role in facilitating investment projects. Mr. Ravunivadra Uluilakeba – Chief Executive Officer Fiji Islands Trade & Investment Bureau

Presentation Outline Overview of Fiji; economic & financial fundamentals Role & Functions of the Fiji Islands Trade & Investment Bureau (FTIB) FTIB’s Policy FTIB’s IPI Performance Results Strategies – Effective Facilitation How Effective Facilitation contributes to the economy Why Facilitate investment projects Way Forward Just going through a brief overview of the presentation: My presentation will cover a quick overview of Fiji; We will then look at Fiji’s economic & financial fundamentals; The Role & Functions of FTIB; We will look at FTIB’s strategies and how we deliver such strategies; Then we will look at how FTIB organises its operations and resources to ensure investor facilitation is not neglected so that investment targets are achieved; Why FTIB focuses more towards project facilitation; and Then will conclude my presentation highlighting reasons why good facilitation matters.

Overview of Fiji Fiji is an archipelago of around 330 islands in the South Pacific approx. 2,700 kms East of Australia 1874 - British Crown Colony (October 1970 – Independence) Fiji’s population at 827,900 (Census 2007) : 57%  Indigenous Fijians, 38%  Indo-Fijians; and 5%  Chinese, Pacific Islanders and foreign residents. The business language is English. Middle income country - US$3,343.7 per capita income in 2008 Main sectors of the Fiji economy/sources of foreign exchange: Tourism; Textiles, Clothing & Footwear; Agriculture, Forestry & Fisheries; Mineral water. Main trading partners are Australia, NZ, the US, Japan and the Eurozone Well educated workforce - Literacy rate of 93.7% Fiji is an archipelago of around 330 islands in the South Pacific approx. 2,700 kms East of Australia Fiji became a British Crown Colony in 1874 and an independent sovereign nation in Oct. 1970. Our 2007 National Census estimates Fiji’s population at around 827,900, with 57% indigenous Fijians, 38% Indo-Fijians and 5% made up of Chinese, Pacific Islanders and others. Fiji’s official languages are English, Fijian and Hindustani, with English being generally used in Government, business and trade and in the education system. Fiji is a middle income country, with a per capita income of US$3,343.7 in 2008. The main sectors of the Fiji economy and principal sources of foreign exchange earnings are tourism; sugar; textiles, clothing & footwear; agriculture, forestry & fisheries and mineral water. Fiji's main trading partners are Australia, New Zealand, the US, Japan and the Eurozone Fiji has a highly educated population with a literacy rate of 93.7%. ---------------------------------------------------------------------------------------------------------------------------------- GDP per capita (2008): F$5,898.3 FJD/USD (End 2008): 0.5669 [=US$3,343.7] 4

Fiji’s Exports to Major Markets 2006-2009 Overview of Fiji….cont’d Fiji’s Exports to Major Markets 2006-2009 Looking at export trends over the past 3 years of Fiji’s main export markets of Aust, NZ, US, UK and Japan : We see generally stable export levels from 2008 to 2009 with quite substantial growth to the Australia, NZ and Japan. 8 Currency peg : F$1.00 = USD 0.4997 (5 July 2010) Source: Fiji Islands Bureau of Statistics 2009

Foreign Investment Projects Registered 2006 – 2009 Overview of Fiji….cont’d Foreign Investment Projects Registered 2006 – 2009 I’d like to share with you some data on foreign investment projects registered in Fiji. From the graph we can see that the four main sectors that have achieved significant aggregate growth in registered foreign investment are tourism, services (education, real estate, financial intermediation, electric gas & water supply, transport storage& communication), manufacturing, resource based projects, and others (construction, mining &quarrying, wholesale & retail trade. 10 Currency peg : F$1.00 = USD 0.4997 (5 July 2010)

Role & Functions of FTIB Created in 1980: Marketing Arm of Government Key functions Promoting; Facilitating; & Stimulating Investment & Exports Making potential investors aware FTIB will help get their project going / incentives available, etc Let us now focus on FTIB and exactly what we do in terms of export & investment promotion and facilitation investment projects. FTIB is a statutory body, formally created in 1980 as the Marketing Arm of Government, responsible for promoting, facilitating and stimulating investment and exports. Our export & investment development and promotion role includes market research, organising seminars, industry consultations; road shows; one-to-one meetings; business match making via joint ventures; assisting investors; arranging trade & investment missions abroad. As a core function, FTIB is the first point of contact for all foreign investors where we register your projects and issue Foreign Investment Registration Certificates (FIRC). [This is the first stop for a foreign investor: they must obtain this FIRC before doing any business whatsoever, or even obtaining other approvals that may be required]. We also facilitate investments by providing assistance to investors to obtain permits/licenses/approvals from other approval agencies, depending on the nature of their project, will be required to obtain while trying to get their project implemented. At FTIB, we have a “Case-Based” approach whereby FTIB officers are specifically assigned sectors under which they are tasked to help investors in whatever way possible, particularly to help them obtain whatever approvals necessary to get their projects going.

Investment Policy Non-discrimination of foreign investors on grounds of nationality Investors are protected regarding acquisition of property Easy repatriation of profits; facilitated by Reserve Bank of Fiji Fiji Government highly supportive of exports/investment  2010 National Budget; 2009 Devaluation Foreign Investment Access  Foreign Investment (Amendment) Act 2004 Exceptional to Fishing business; almost all investment areas can be fully foreign owned I would now like to point out a few important points regarding investment in Fiji. Fiji’s investment policy is non-discriminatory. Investment of foreigners are fully protected. Profits are easily repatriated Investment projects in all sectors / activities, except fisheries, can be fully foreign owned The Fiji Government is highly supportive of exports and investment, shown by the many tax and other incentives announced in the 2010 National Budget and the devaluation which supports exports and investment. Various financial/assistance schemes are also in place to assist exporters- Export Fund Facility (EFF), Import Substitution Program by the Reserve Bank of Fiji. 13

- IPI Performance Results

- IPI Performance Results

- IPI Performance Results

Short listing Key Investment Factors Fiji is a regional and global hub. Offering a package of trade and investment incentives - duty concessions, investment allowances, tax exemption and tax free regions; Low Corporate Tax Rate of 28%; A Government which welcomes and supports local and foreign investment, within its overall objectives of growing the various sectors of Fiji’s economy; State of the art telecommunication infrastructure; A well developed infrastructure, including electricity, water supply and internal communications. Availability of land at reasonable rates for factory and building construction. Well developed banking and financial institutions providing full financial services. Point 1- Fiji is the centre of trading in the South Pacific for the South Pacific-Asia region. Fiji is not only the centre of trade, but has transformed into a hub for global communications and transportation (shipping and air travel) routes. Point 4- A Government which welcomes and supports local and foreign investment, within its overall objectives of growing the various sectors of Fiji’s economy and enticing new, and retaining existing, investors by providing them with tax and other incentives to boost their businesses. Point 5- State of the art telecommunication infrastructure that provides links through fibre optic cable connections to the rest of the world

Short listing Key Investment Factors ….cont’d Fast registration of foreign investment projects. Well educated workforce with a literacy rate of 93.7%. Good health and medical facilities including a modern private hospital and medical centres. Fiji is signatory to various trade agreements, frameworks and memorandum of agreements:This allows for better market access and provides a conducive investment climate and opportunities with other countries. The trade agreements are as follows: Bilateral Trade Agreements Regional Trade Agreements Multi-lateral Trade Agreements  Framework Agreement Fiji has established Memorandum of Agreements with India and China Bilateral Trade Agreements - The non-reciprocal bilateral agreements that Fiji had with Tonga, Vanuatu, Papua New Guinea, and Cook Islands have expired, however, Fiji is undertaking national consultations with Pacific Island Countries - such as the Cook Islands - to renegotiate bilateral agreement(s). Fiji is also negotiating a renewed non-reciprocal bilateral trade agreement with Tuvalu. Regional Trade Agreements which includes the Melanesian Spearhead Group (MSG) Trade Agreement with PNG, Vanuatu and Solomon Islands; South Pacific Regional Trade & Economic Cooperation Agreement [SPARTECA]; Pacific Island Countries Trade Agreement [PICTA]; Multi-lateral Trade Agreements where Fiji is signatory and member of the World Trade Organisation (WTO), since 14 January 1996. Framework Agreement which includes the Fiji-Australia Trade and Economic Cooperation Agreement [FATERA];  Pacific Agreement on Closer Economic Relations [PACER]: Fiji has established Memorandum of Agreements with India and China - The bilateral agreement on agriculture was signed with China in August 2005. In addition, to promote collaboration in the field of transport infrastructure development and civil aviation, a Memorandum of Understanding (MOU) was later signed between Fiji and China in 2006. Additionally, a Memorandum of Understanding (MOU) was signed between India and Fiji in 2005 and the two countries had agreed to reactivate the MOU in late 2008. Under this MOU, India had made a commitment to assist Fiji in developing the ICT industry in Fiji

FTIB’s Strategies: FTIB implements Government policies We encourage investors to abide by Fiji’s laws and to take advantage of the incentives available to them FTIB promotes a pro-investor environment amongst Government agencies; encouraging foreign investors to remain in the country and continue to inject foreign income in the economy Internal system in place – Customer Relationship Management (CRM) Commitment of approximated timeline to investors in regard to responsiveness of services by FTIB – Proactive mode both in the Website and other mode of communication The Bureau plays the key role in supporting investment in the country. CRM Database: FTIB has developed the CRM database where by all enquiries are logged into the system and enquiries are then allocated to respective officers to respond to. Sector officers facilitate these enquiries from the start till the end. Managers supervise such enquiries and see that timely facilitation/assistance is being provided to the investor. Website: FTIB has done a re-vamp of its website mid this year. FTIB website is very up to date and informative, which has website links of other Investment Approving Agencies. If investors require detailed information about a particular subject; FTIB’s website directs them to links of other websites. When ever there are any significant changes, it is updated immediately but overall the website is updated yearly.

FTIB’s Strategies (Effective Facilitation) Assigning FTIB Officers as: - respective investment sector officers - desk officers by different countries Previously FTIB Main Office & 1 Regional office At present FTIB Main Office & 2 Regional Offices Drive for Multi-Lingo information in website and web-friendly structure with inclusion of downloadable options Sector Information development – implementation of case studies and comparison statistics Show Business Case, Case Studies/testimonies from investors to support Contact Information on website. As I had earlier on mentioned in my previous slide that in order to facilitate projects; FTIB has a “Case-Based” approach whereby FTIB officers are specifically assigned sectors under which they are tasked to help investors in whatever way possible, particularly to help them obtain whatever approvals necessary to get their projects going. Further, FTIB officers have been allocated different countries i.e. when attending enquiries being received from a particular country. In order to implement Government’s strategies; FTIB had established another regional office to focus on assisting investors, as well as a stronger shift towards “stepping up” the facilitation role within the whole of FTIB. On behalf of investors, FTIB facilitates stakeholder meetings between the investors and respective Investment Approving Agencies. Issues/matters are discussed during such forums and investors are made aware what things are being expected from them. FTIB arranges ‘round table’ meetings for investors from overseas who are at their initial stage of exploring and obtaining crucial information on doing business in Fiji. Respective Government department officials are invited to participate in these meetings and provide assistance/information to investors. Hence, this saves time and resources. Furthermore, investor queries/questions are attended on the spot.

How Effective Facilitation contributes to the economy Facilitation encourages investors to go through with their planned investment and increases the chances of a project getting implemented, thus: Increases the level of foreign remittances into the country; Encourages local and foreign partnership at the private and public sector level (through joint ventures). Increases competitiveness in the private sector and brings in a wider range of products for the local consumers to enjoy. Utilizes Fiji’s untapped resources where local investment is not able to develop. Increases employment opportunities in the country Increase level of income earned, which will increase consumer expenditure and therefore contribute to the Gross Domestic Product of the economy. Facilitation encourages investors to go through with their planned investment and increases the chances of a project getting implemented, thus: Increases the level of foreign remittances into the country; Encourages local and foreign partnership at the private and public sector level (through joint ventures). Increases competitiveness in the private sector and brings in a wider range of products for the local consumers to enjoy. Utilizes Fiji’s untapped resources where local investment is not able to develop (Fiji Water, Laucala Island). Increases employment opportunities in the country Increase level of income earned, which will increase consumer expenditure and therefore contribute to the Gross Domestic Product of the economy.

Why Facilitate Investment Projects Ensure Government’s goals are achieved according to the National Strategic Plan Increase implementation rate of projects – economic growth, employment creation, etc Ease of implementing projects by investors Investor friendly environment Encourage joint ventures Investment is an important component of an economy and is driving economic growth. As an investment agency, we ensure that the Government’s policies gets implemented as set out in the Foreign Investment Act and Regulations. To increase the likelihood of investors implementing their registered projects. To support investors in the implementation of their projects by following up on applications for licenses, liaising with government departments on reasons causing delays in approvals or registrations and so forth. When projects gets implemented, the economy as a whole benefits and local employment is generated. Provide relevant & adequate information to direct investors in the right direction so investors can obtain relevant approvals/licences/permits from the various Investment Approving Agencies To ensure that Fiji provides an accommodating environment for all foreign investors willing to contribute to the economy. Encourage foreign investors to establish healthy relationships with locals and encourage partnerships, training and employment in the country.

Case Studies – Successful Agriculture Projects Name Registration Date Implementation Date Total Investment Employment Bio Fuels International Ltd 23 April 2009 The project is still in preparatory stage $250,000 in fixed assets, $727,966.91 FJD in funds 6 -full time 35- seasonal Fresh Fruit Fiji Limited 21 March 2007 Late August 2007 F$120,000 12 locals on full time

Case Studies – Successful ICT Projects Name Registration Date Implementation Date Total Investment Employment ATH & In Touch Solutions of India Local company Will commence on 15 December 2010 F$2,500,000 50 full time staff MindPearl Limited 16 March 2009 1 September 2009 $3,760,926 140 full time & 3 part time

Case Studies – Successful Tourism Projects Name Registration Date Implementation Date Total Investment Employment Emaho Sekawa Limited 17 June 2008 20 October 2010 Fixed assets: $1,000,000; Funds $1,300,000 5-full time, 5 part time Laucala Island Beach Resort 14 October 2005 October 2008 Approx: $200 -300m Fixed asset: F$200m 360 People

Case Studies – Successful Fisheries Projects Name Registration Date Implementation Date Total Investment Employment Sun Log Investment (Fiji) Limited 12 September 2007 1 January 2008 F$250,000 50 Full time 20 part time J Hunter Pearls 11 June 2003 In 2004 More than $25,000 6 locals

Way Forward FTIB  one stop shop concept, we will meet, assist & / facilitate all investor needs FTIB set up all over Fiji (West/North/Capital)  can show you potential areas to set up your business, make all meeting arrangements, etc. (Fiji Embassy can facilitate this end) Government and Statutory Bodies to improve resources in various departments with assigned KPIs so that efficient services are provided to investors New trade office in Shanghai, Fiji missions in Indonesia, South Africa & Brazil. Read from slide: FTIB  one stop shop concept, we will meet, assist & / facilitate all investor needs FTIB set up all over Fiji (West/North/Capital)  can show you potential areas to set up your business, make all meeting arrangements, etc. Government to improve resources in various departments so that efficient services are provided to investors FTIB works closely with Fiji embassies, trade offices abroad. In 2011, new mission offices will be established in Indonesia, South Africa & Brazil. Later this year, Fiji trade office was established in Shanghai. With closer collaboration with these overseas based Fiji offices, we envisage and hope to bring in the foreign investors and promote Fiji and opportunities we have.

Fiji Islands Trade and Investment Bureau Thank You Vinaka Vakalevu See our Website: http://www.ftib.org.fj/ 21 21