System map SYSTEM DESIGN AND VISUALIZATION TOOLS category SYSTEM DESIGN AND VISUALIZATION TOOLS tool System map description Tool to visualize (but also design and co-design) the system organization: socio-economical stakehoders involved and their (material, informationa, financial and labour) interactions contributors: Dalt DIS, Politecnico di Milano / INDACO / Faculty of Design LeNS, the Learning Network on Sustainability: Asian-European multi-polar network for curricula development on Design for Sustainability focused on product service system innovation. Funded by the Asia-Link Programme, EuroAid, European Commission.

SYSTEM MAP design supporting tool and visualization of the system actors’ relationships developed within the european research: MEPSS. MEthod for PSS development e HiCS. Highly Customerised Solutions [EU, 5FP, growth] Dalt-DIS, Politecnico di Milano-INDACO

PUBLIC INSTITUTIONS OR ASSOCIATIONS STRUCTURES/ACTORS public institution local association school PUBLIC INSTITUTIONS OR ASSOCIATIONS individual house collective house HOMES industrial company services company local shop mobile shop COMPANIES AND STORES

STRUCTURES/ACTORS GREEN AREAS OTHER GENERAL ICONS park or woods vegetable garden GREEN AREAS OTHER GENERAL ICONS

ACTORS’ CHARACTERISATION/PEOPLE PEOPLE AT WORK

ACTORS’ CHARACTERISATION/ACTIVITIES EATING TRANSPORTING COMMUNICATING

ACTORS’ CHARACTERISATION/ACTIVITIES PACKING WORKING IN OFFICE 1 OTHER ICONS

FLOWS material flows information flows financial flows labour performances core PSS performance alternative PSS performances, implementation or back office flows timing and description of the flow one way flow exchange

FONT TO BE USED Arial (RGB 102, 102, 102) start

LEGEND TO PUT IN EACH SYSTEM MAP information flows financial flows labour performances material flows LEGEND

insert the new icons, with a brief description, in the spaces below STRUCTURES/ACTORS ACTORS’ CHARACTERIZATION