Adapting business processes – (Remember Business Functional Areas?)

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Presentation transcript:

Explain how organisations respond to information technology developments P3 - Responses: Adapting business processes – (Remember Business Functional Areas?) sales and marketing strategies for global opportunities purchasing strategies for automated ordering customer support processes for online systems financial systems for secure funds transfer automating manufacturing processes

INDIVIDUAL ACTIVITY 25 minutes to research and produce a poster that explains “how businesses have responded to developments in IT”. Be prepared to share your answers with the class. Explain what the response is, identify any advantages and disadvantages. 1. sales and marketing strategies for global opportunities ..e.g. use of e-commerce to provide new ways to buy new product development e.g. iTunes, kindles, loyalty cards, targeted emails, viral marketing & social media, 2. purchasing strategies for automated ordering e.g. JIT systems and stock control 3. customer support processes for online systems e.g. FAQ Live Chat 4. financial systems for secure funds transfer e.g. Paying on-line for goods Banking on-line 5. automating manufacturing processes CAD CAM Danny - new ways to buy Elijah - new product development etc……. SHARE IN OFFICE 365 YR12 BTEC FOLDER

Other responses could include: No response - not cost effective insufficient skills; Other - staff training redundancies

Assignment Scenario: Mrs Burton is aware that there has recently been significant developments in the IT that is available to schools that could possibly speed some of the everyday processes that happen within the school. You have been asked by Mrs Burton to identify at least three areas within the school where the introduction of new systems could possibly improve the efficiency of that area. Task 1 You are to produce a short report for Mrs Burton that identifies 3 areas within the school that could be improved with the introduction of new IT systems. For instance, you could take examples of current practices such as the manual recording of figures and show how technology could present and store larger amounts of data and provide results more quickly. You might also consider how the introduction of new systems might present information in a more readable format that makes the results of any processing more informative.