© 2008 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Translation Strategy and Roadmap CCNA Discovery CCNA Exploration ITE: PC Hardware and Software September 2008

Presentation_ID 2 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Cisco Networking Academy Translation Framework Globally Strategic Led by Cisco corporate Regionally Strategic Led by Cisco field or partner Locally Strategic Led by Cisco field or partner  High Networking Academy market potential  High demand for skilled people (IDC)  Alignment with cert priorities  Networking Academy global alignment 6 UN languages: Arabic, English, French, Russian, Simplified Chinese, Spanish Prioritized installed base + theater priorities Examples: Br. Portuguese, German, Japanese, Polish  Moderate market potential  Moderate demand for skilled people  Alignment with certification priorities and partner goals  Networking Academy theater alignment  Networking Academy country alignment  Alignment with partner goals Examples: Hungarian, Slovak Languages Criteria Category

Presentation_ID 3 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Globally Strategic Translations 6 United Nations Languages CCNA Discovery, CCNA Exploration, ITE PC S. Chinese Arabic English French Russian Spanish

Presentation_ID 4 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential United Nations Languages on the Map English French Spanish Russian Arabic Chinese Languages official or de-facto official 50% of World Population

Presentation_ID 5 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential 32 UN Translated Courses Now Available Arabic IT Essentials: PC Hardware and Software v4.0 French CCNA Discovery 1, 2, 3, & 4 CCNA Exploration 1, 2, 3, & 4 IT Essentials: PC Hardware and Software v4.0 Russian CCNA Discovery 1, 2, 3, & 4 IT Essentials: PC Hardware and Software v4.0 Simplified Chinese CCNA Discovery 1, 2, 3, & 4 CCNA Exploration 1, 2, 3, & 4 Spanish CCNA Discovery 1, 2, 3, & 4 CCNA Exploration 1, 2, 3, & 4 IT Essentials: PC Hardware and Software v4.0

Presentation_ID 6 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential CCNA Discovery CCNA Discovery CCNA Exploration CCNA Exploration ITE PC 4.0 ITE PC D 1-4 Arabic TBD E 1-4 Arabic TBD ITE Arabic, French, Spanish and Russian Released Corporate driven CLI driven Field driven E3 & E4 Spanish Released E2, E3 & E4 French Released E2, E3 & E4 S Chinese Released Aug – Oct ’07Nov ’07- Jan ‘08Feb- Apr ‘08May-July ‘08Aug-Oct ‘08 D4 S Chinese Release D3 & D4 Spanish Released D3 & D4 French Released D3 & D4 Russian Released Translation Roadmap by Course UN Languages 42 Translated Courses (5 languages) S Chinese D1 v4.01 and D2 v4.0 Released D1 & D2 French Released D1 & D2 Spanish Released D1 & D2 Russian Released D3 S Chinese Released E1 French Released E1 & E2 Spanish Released E1 S Chinese Released Arabic ITE PC v3.1 Released S Chinese D1 v4.0 Released

Presentation_ID 7 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Translation Roadmap by UN Languages Arabic S Chinese Russian Spanish French ITE v3.1 Released Aug – Oct ‘07 Discovery 2 Released Feb – Apr ’08 May – Jul ‘08 Discovery 3 Released Exploration 1 Released ITE: PC v4.0 Released Discovery 1 & 2 Released Exploration 1 & 2 Released ITE: PC v4.0 Released Discovery 1 & 2 Released Exploration 1 Released ITE: PC v4.0 Released Discovery 1 & 2 Released ITE: PC v4.0 Released Discovery 4 Released Exploration 2, 3 & 4 Releases Discovery 3 & 4 Released Exploration 3 & 4 Released Discovery 3 & 4 Released Exploration 2, 3 & 4 Released Discovery 3 & 4 Released Discovery 1 v4.0 & v4.01 Released 42 Translated Courses (5 languages) Nov’07 – Jan’08 Aug – Oct ‘08 Discovery 1- 4 Arabic TBD Exploration 1-4 Arabic TBD

Presentation_ID 8 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential End of Life Plans for UN Translations ITE PC Hardware and Software (v3.0 and v3.1) – Arabic, French and Spanish End of Life Announcement – External May 29, 2008 End of OfferingJanuary 31, 2009 End of SupportJuly 31, 2009 End of AvailabilityJuly 31, 2009 CCNA v3.1 – French and Spanish only End of Life Announcement – External May 29, 2008 End of OfferingJuly 31, 2009 End of SupportJuly 31, 2009 End of AvailabilityJuly 31, 2009

Presentation_ID 9 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Translated Instructor Materials  The following translated documents are available on the Instructor Tools page of Academy Connection for the UN language translated courses: Scope and Sequence Instructor and Student Lab Manual Student Packet Tracer Lab Manual Lab source files Discovery Server and Exploration Server documents (Classroom Set Up Tab)

Presentation_ID 10 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Translated CLI Teaching Resources  Cisco Learning Institute (CLI) is translating the following instructor training materials for CCNA Discovery and CCNA Exploration Interactive Course Guides (ICGs) Instructor Reference Guide (IRGs) PowerPoint teaching aid presentations  These resources are currently available in Spanish for ALL CCNA Discovery and CCNA Exploration courses  Simplified Chinese versions of these resources will be available in 2009  Arabic, French, and Russian translations of these resources are currently not planned for 2009

Presentation_ID 11 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Translation Enablement 12 Non-UN Languages – Pilots UN and These Non-UN Languages 62% of World Population CCNA Discovery German 1 & 2 Hungarian 1 & 2 Japanese 1 & 2 Turkish Trad. Chinese CCNA Exploration 1 & 2 Brazilian Portuguese Korean Polish ITE PC v4.0 Hindi Italian Greek Romanian

Presentation_ID 12 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Non-UN Translation Approach  Cisco pilot projects: 6 non-UN languages based on market priorities CCNA Discovery translations: German, Japanese, Traditional Chinese, and Turkish CCNA Exploration translation: Brazilian Portuguese ITE PC Hardware and Software translation: Hindi  Cisco Learning Institute pilot projects: 6 Non-UN languages based on market priorities CCNA Discovery translations: Hungarian CCNA Exploration translations: Korean and Polish ITE PC Hardware and Software translations: Greek, Italian, Romanian  Will be available for download on Academy Connection

Presentation_ID 13 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Pilot Project Objectives and Evaluation  Be able to provide a final recommendation on translation process and scalability for non-UN languages Ability to meet project schedule milestones Completeness of guidelines for translators and validators Feedback from translators and validators Quality, cost, time to market Enabling tools - scalability, accessibility, and usability Meeting cost estimates Develop and implement corrective actions as needed

Presentation_ID 14 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential 10 Non-UN Translated Courses Now Available Japanese CCNA Discovery 1 and 2 IT Essentials: PC Hardware and Software v4.0 Turkish IT Essentials: PC Hardware and Software v4.0 CCNA Discovery 1 Hungarian CCNA Discovery 1 Br. Portuguese IT Essentials: PC Hardware and Software v4.0 Traditional Chinese CCNA Discovery 1 and 2 Hindi IT Essentials: PC Hardware and Software v4.0

Presentation_ID 15 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential CCNA Discovery CCNA Discovery CCNA Exploration CCNA Exploration ITE PC 4.0 ITE PC 4.0 Turkish D1 Released Hindi Released Greek T Chinese D1 Released Japanese Released Japanese D1 Released Corporate driven CLI driven Field driven Br. Portuguese Released T Chinese D2 Released Translation Roadmap by Course - Pilot Non-UN Languages 27 Translated Courses (12 languages) Japanese D2 Released Turkish Released Nov’07 – Jan’08Feb – Apr ‘08May – July ‘08Aug – Oct ‘08Nov’08 – Jan’09 German D1 Hungarian D2 Br.Portuguese E2 Hungarian D1 Released Polish E1 Br Portuguese E1 Polish E2 Korean E1 & E2 Italian Romanian T Chinese D3 & D4 Turkish D2 & D3 Turkish D4 Feb’09 German D2 Feb’09

Presentation_ID 16 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Translation Roadmap by Pilot Non-UN Languages Br Portuguese Japanese Italian Greek ITE: PC v4.0 Released ITE: PC v4.0 ITE: PC v4.0 Released 27Translated Courses (12 languages) Korean Hindi ITE: PC v4.0 Released Romanian ITE: PC v4.0 Discovery 1 Released Polish Tr Chinese Turkish German Exploration 1 Exploration 2 Discovery 1 Exploration 1 Exploration 2 Jan’09 Discovery 2, 3Discovery 4 Feb;09 Discovery 1 ReleasedDiscovery 2 Released Discovery 3 & 4 ITE: PC v4.0 Released Aug-Oct’08 Nov’07 – Jan’08Feb – Apr ‘08May – July ‘08Aug – Oct ‘08Nov’08 – Jan’09 Exploration 2 Jan’09 Exploration 1 Discovery 1 Released Hungarian Discovery 1 Released Discovery 2 Feb’09 Discovery 2

Presentation_ID 17 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential

Presentation_ID 18 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential