KX-TD500 Technical Review

Table of Contents Introduction 1-7 KX-TD500 Basic and Expansion Shelf 8-16 TD500 Cards 17 CPU Card KX-TD50101 18-21 TSW Card KX-TD50102 22-26 New KX-TD500 Cards 27-33 Other Cards Supported 34-53 System Construction 54-58 System Configuration 59-62 System Startup 63-65 Hardware Addressing 66- Maintenance Console Software 80-90

Table of Contents Activity Three 91 Activity Four 92-98 Activity Five 99 Activity Six 100 Activity Seven 101-102 T1 103-122 Activity Eight 123-128 Activity Nine 129

KX-TD500

KX-TD500 Digital Super Hybrid This TD-based system will offer a smooth upgrade path for 2-cabinet TD1232 users as well as a starter system for the medium-sized businesses or high-end residential users

KX-TD500 Digital Super Hybrid The system will provide the TD dealers with a larger system size, but offer a similar programming and user interface as currently offered by the TD308/816/1232. The major differences between the existing TD line of systems and the KX-TD500 includes a new Windows-based programming tool, and the universal slot design.

KX-TD500 System Outline The KX-TD500 consists of a basic shelf and up to two expansion shelves. The systems features a universal slot design enabling station, CO, and other function cards to be installed into free slots in the cabinets.

Basic Shelf KX-TD500 The Basic Shelf is the initial building-block of the KX-TD500 system allowing a single-cabinet system to be configured with up to a maximum of 192 ports. The Basic Shelf then provides the foundation on which the system can be expanded by use of expansion shelves to configure a system up a maximum of 512 ports.

Basic Shelf KX-TD500 The Basic Shelf houses the system’s common control cards including the Central Processing Unit (CPU) card and the Time Switch (TSW) card. Only the TSW card is included with the Basic Shelf which includes the DOHCA and TSW-CONF cards The CPU card is available separately.

Basic Shelf KX-TD500 12 Free Slots (FS1-FS12) are available in the Basic Shelf and can be carded with CO, station, or other function cards as required by the installations application. If the installation location requires more than the 12 slot configuration supports, the system can be expanded by attaching 2 additional Expansion Shelves to the upper portion of the Basic Shelf

Basic Shelf Includes: Top panel with 3 LED indicators (Run, Offline, Alarm) 2 Female RS-232C connectors One for Programming One for SMDR An AC Power connector

Basic Shelf Includes: Primary AC Power Supply with: Main Power Switch Grounding Terminal AC outputs for Expansion Shelves Shelf Power Supply with: Power Switch Power LED Indicator Fuse KX-A46 interface connector

Basic Shelf Includes: Shelf Cooling Fan SLT Ring Generator Mounting Brackets Side Panels Lower Panel Front Door with Lock

Expansion Shelf KX-TD520 The KX-TD520 Expansion Shelf can be installed onto the Basic Shelf adding on a maximum of 216 additional ports. This provides a two-cabinet system with a maximum configuration of 408 ports. A second Expansion Shelf could then be added bring the system up to its maximum port configuration of 512 ports.

Expansion Shelves Include: 14 Free Slots (FS1-FS14) A Shelf Power Supply with: Power Switch Power LED Indicator Fuse KX-A46 Interface Connector Shelf Cooling Fan SLT Ring Generator

Expansion Shelves Include: Side Panels Front Door with Lock Data and Power Connecting Cables Mounting Hardware

TD500 Cards Basic Cards Extension Cards Trunk Cards Resource Cards Basic Slot 1 = CPU Card, purchased from parts Basic Slot 2 = TSW Card, Factory Installed Extension Cards Trunk Cards Resource Cards Other Cards

KX-TD50101 CPU Card 386-based Main Central Processing Unit Card residing in the Basic Shelf This card provides control and call processing data for all system functions including TSW control, power down and system clock alarms Main components include 80386 CPU, RAM, ROM, memory backup lithium battery

KX-TD50101 CPU Card CPU card also includes circuitry for the RS-232C connectors “System” and “Mode” switches are 10 position rotary switches located on the front edge of the CPU card along with the push reset switch. The “System” switch is not used in the US version.

KX-TD50101 CPU Card The “Mode” switch is used to determine the startup condition of the system. Although it is a 10 position switch, only 4 position are utilized for normal operations.

KX-TD50101 CPU Card Mode switch positions are: Position 1 On-line while holding current data Position 0,2,3,9 On-line Same function as 1 Position 4 Off-line holding current data Position 5 Off-line while defaulting system Position 6 ON-LINE with “backdoor” password Position 7 Off-line factory finished product testing Position 8 Off-line factory finished product testing

KX-TD50102 TSW Card The Time Switch (TSW) card provides the systems voice switching matrix including 72 3- party conferencing circuits The TSW card generates all audible call progress tones, including dial tone, busy tone, reorder and ringback tones

KX-TD50102 TSW Card The TSW card also provides an interface for 2 Music on Hold inputs (9/64” mini-plug) and 2 External Paging output jacks (RCA plugs) with volume adjustments Two daughter boards are attached to the TSW card KX-TD50104 KX-TD50105

TSW Cards The KX-TD50104 TSW-CONF Expansion Card adds an additional 64 3-party conference circuit to the basic 8 provided by the TSW card The KX-TD50105 DOHCA card allows for OHCA for Digital Proprietary station cards Both of these cards play an important role in Digital Voice Mail integration

TSW Card The KX-TD50104 TSW-CONF card provides 3-party conferencing capability. This includes the three DPITS integration features Two-way Record, Two-way Transfer, and Live Call Screening. Each of these features requires the use of conference circuit

TSW Card The KX-TD50105 DOHCA card provides for DPT OHCA by providing TSW circuitry to support the second “B” channel for DPT telephones and DPITS integrated voice mail ports The KX-TD50105 DOHCA card must be installed for DPITS voice mail integration to work

New KX-TD500 Cards include: These cards will only operate in a KX-TD500 KX-TD50170-Digital Hybrid Line Card (DHLC) KX-TD50172-Digital Line Card (DLC) KX-TD50175-Enhanced Single Line Card (ESLC) KX-TD50180-Enhanced Loop Central Office Trunk (ELCOT) KX-TD50197-Enhanced Remote Card (ERMT)

KX-TD50170 Digital Hybrid Line Card The DHLC supports 8 analog proprietary telephones or 8 digital proprietary and 8 SLT telephones (XDP or parallel) This card supports 7000 and 7400 series telephones as well as SLT’s See right side of page 2-41 in Installation Manual for block wiring

KX-TD50170 Digital Hybrid Line Card OHCA using the KX-T7436/7130 is supported without any additional cards installed on the station card. (The KX-TD50105 card must be installed on the TSW card for OCHA to the KX-T7436)

KX-TD50172 Digital Line Card The DLC supports 16 digital proprietary telephones (7400 series) and DSS consoles No SLT’s are will operate on this card See right side of page 2-44 in Installation Manual for block wiring

KX-TD50175 Enhanced Single Line Card The ESLC supports 16 single line telephones with Message Waiting Lamp compatibility No proprietary telephones will operate on this card ESLC has 4 DTMF receivers See right side of page 2-42 in Installation Manual for block wiring

KX-TD50180 Enhanced Loop CO Trunk The ELCOT card supports 8 Loop Start Central Office lines When two optional KX-TD193 Caller ID cards are installed, Central Office Caller ID is provided to proprietary display telephones See page 2-55 in Installation Manual for block wiring

KX-TD50197 Enhanced Remote Card The ERMT card is a modem card (V.34) used for remote administration.

Other Cards Supported by the KX-TD500 The following cards were previously supported by the KX-T336, and in the case of the KX-TD193, the KX-TD816/1232, and provide the same functions and capabilities. Refer to KX-TD500 optional card compatibility chart for more information

Other Cards Supported by the KX-TD500 KX-T96170 - 8 Station Hybrid Line Card (HLC) KX-T96172 - 8 Station Proprietary Line Card (PLC) KX-T96174 - 8 Station Single Line Card (SLC) KX-T96175 - 8 Station Single Line Card with Message Waiting Lamp compatibility (SLCM) KX-T96180 - 8 Loop Start Central Office Trunk card (LCOT) KX-T96181 - 8 Ground Start Central Office Trunk card (GCOT)

Other Cards Supported by the KX-TD500 KX-T96182 - 4 DID Trunk card (DID) KX-T96185 - 4 Station Off-Premise extension card (OPX) KX-T96186 - Off Premise Extension Power Unit KX-T96187 - T1 card (T1) KX-T96161 - Doorphone card (DPH) KX-T96191 - DISA card (DISA) KX-T96193 - Automatic Gain Control card (AGC)

Other Cards Supported by the KX-TD500 KX-T96196 - 1200 bps Remote card (RMT) KX-T96136 - OHCA card for HLC and PLC cards (OHCA) KX-TD193 - Caller ID card for ELCOT card (CID)

KX-T96170 Hybrid Line Card (HLC) Each card provides 8 Hybrid extension ports Either a Analog Proprietary Telephones (7000 series) or a single line telephones can be connected to this card See right side of page 2-41 in Installation Manual for block wiring

KX-T96172 Proprietary Line Card (PLC) Each card provides 8 proprietary extension ports Only Analog Proprietary Telephones (7000 Series) can be connected to this card See right side of page 2-41 in Installation Manual for block wiring

KX-T96174 Single Line Telephone card (SLC) Each card provides 8 single line extension ports Only single line telephones can be connected to this card See right side of page 2-41 in Installation Manual for block wiring

KX-T96175 Single Line Card with Message Waiting (SLC-M) Each card supports 8 single line extensions with Message Waiting lamps See right side of page 2-41 in Installation Manual for block wiring

KX-T96180 Loop Start Central Office Card (LCOT) Each card allows 8 Loop Start Central Office lines to be connected to the system See page 2-55 in Installation Manual for block wiring

KX-T96181 Ground Start Central Office Card (GCOT) Each card allows 8 Ground Start Central Office lines to be connected to the system See page 2-55 in Installation Manual for block wiring

KX-T96182 Direct Inward Dialing Trunk Card (DID) Each card allows 4 DID Central Office lines to be connected to the system This card will accept pulse signaling only System interface is modular (RJ-11C)

KX-T96185 and KX-T96186 KX-T96185--Off Premise EXtension Card (OPX) KX-T96186--Off Premise Extension Power Supply An OPX card and Power Supply provides 4 OPX single line telephones only Both OPX units are required when a single line telephone must be placed in another building or location System interface is modular (RJ-11C)

KX-T96187 T-1 Card Up to 8 T1 cards can be installed in the KX-TD500 Frame Formats D4/SF or ESF Line Coding AMI or B8ZS Channel Types LCO/GCO/DID/OPX/TIE System interface is RJ-48C (See page 2-53 in Installation Manual for cable configuration)

KX-T96187 The T1 card can only be installed in slots 1 (2), 5 (6), and 9 (10). The slot immediately adjacent to the right of each T1 card must be left empty as indicated above by the slot number that are parenthesized.

KX-T96161 Doorphone card Provides 4 Doorphones and 4 dry contact relays 2 card per system

KX-T96191 Direct Inward Station Access card (DISA) Each DISA card can be programmed to provide one of three functions. Basic 4 port automated attendant or; Outgoing Message for Uniform Call Distribution Timed Reminder OGM 8 DISA cards can be installed in the system

KX-T96193 Automatic Gain Control card (AGC) Each card provides 4 gain controlled CO to CO conference circuits 8 AGC cards can be installed in the system

KX-T96196 Remote Administration card Allows remote system administration at 1200 baud 1 Remote card can be installed in the system

KX-T96136 KX-T96136 -- Off Hook Call Announce card 1 KX-T96136 card must be installed for every 2 KX-T7130 telephones that require OHCA A maximum of 4 KX-T96136 connects to either the PLC or HLC cards

KX-TD193 Caller ID Card 1 KX-TD193 will support 4 Caller ID compatible Central Office Lines connected to the KX-TD50180 card (ELCOT). For all eight lines to support Caller ID, a second KX-TD193 must be installed. The KX-TD193 supports both Single and Multi-Message formats

System Construction Maximum Configuration Although the systems model number is the KX-TD500, the actual maximum system configuration can be 512 ports. This port configuration cannot be exceeded.

System Construction Maximum Configuration Things to remember about system configuration 512 ports/system is the maximum allowed 448 extensions/system is the maximum allowed 192 CO Lines/system is the maximum allowed 216 PT, SLT, & CO ports/expansion shelf 192 PT and SLT ext./shelf is the max. allowed 128 PT/Shelf is the maximum allowed 160 SLT/Shelf is the maximum allowed

System Construction Basic Shelf Review Installation Manual Page 1-4 (see handout) Basic System 192 Lines (Ports) Basic Shelf 14 Card Slots 2 Basic Slots 12 Free Slots

System Construction Expansion Shelf Review Installation Manual Pages 1-5 (see handout) System Expansion Two Expansion Shelves Maximum 14 Free Slots per Expansion Shelf 216 Lines (Ports) Maximum per Expansion Shelf

System Construction: Installation Manual: Review Installation Manual Pages 1-7, 1-8 and 2-36/39 (see handout) Review number of ports per shelf / system Review number of particular ports per shelf 8 Doorphones and 64 DSS Consoles per sys Review Ports per particular Card Review Ports per Special Cards Review types of devices per Card

System Configuration Example 1 Final system configuration of (48) CO lines and (448) extensions (320 DPT & (128) SLT) = (496) Total

System Configuration Example 1 41 - 48 CO = 6 LCOT (ELCOT) 305 - 320 DPT = 20 DLC 113 - 128 SLT = 8 ESLC 34 out of 40 Free Slots used 496 out of 512 ports used (16 avail.) XDP, Parallel Telephones or APT require DHLC

System Configuration Example 2 Final system configuration of 192 T1 channels and 256 DPT extensions 448 Total

System Configuration Example 2 169 - 192 T1 Channels = 8 T1 241 - 256 DPT = 16 DLC 32 out of 40 Free Slots used 448 out of 512 ports used (64 avail.)

TD500 Upgrade from a Duel Cabinet TD1232 Assignable Features to Button Differences 4 digit Extension Numbers Parallel / XDP requires DHLC 2 External Paging Zones 100 Call Park Zones PC Programming of Station Telephone Settings

System Startup Procedure System startup or initialization must be executed for every system The purpose of this procedure is to default the system and to automatically assign installed hardware into their respective positions This procedure is accomplished using rotary switch labeled “Mode” on the CPU card

System Startup Procedure Mode switch positions are: Position 1 On-line while holding current data Position 0,2,3,9 On-line Same function as 1 Position 4 Off-line holding current data Position 5 Off-line while defaulting system Position 6 ON-LINE with “backdoor” password Position 7 Off-line factory finished product testing Position 8 Off-line factory finished product testing

System Startup Procedure Review Installation Manual Page 2-78/80 and 2-79/81 Initializing system with default values Mode SW Position 5, reset, then 0, reset Loading system with saved data (Off-line) Mode SW Position 4, reset, then Up-Load, Mode SW position 0, reset

KX-TD500 Hardware Addresses The KX-TD500, like most other universal free slot designed PBX’s, utilize a numbering system to identify ports, cards, and shelf locations. This is necessary when programming and maintaining the system

KX-TD500 Hardware Addresses Generally hardware address will be either 3 digit or 5 digit numbers. Example: 10205 The first digit (1) indicates the shelf. In this example the 1 indicates the Basic Shelf. The first expansion shelf would be identified with a 2 and the second expansion shelf identified with a 3

KX-TD500 Hardware Addresses Example: 10205 The next two digits (02) indicate the slot number. In this example the card is located in the Basic Shelf in slot 2. In the Basic Shelf, valid entries would be 01-12. In the Expansion Shelves, valid entries would be 01-14

KX-TD500 Hardware Addresses Example: 10205 The next two digits (05) indicate the port number. Port number identifiers will vary based on the card type. Some will have up to 16 ports, others 8 or less. For example, a DLC is a 16 port card and would have valid entries of 01-16.

KX-TD500 Hardware Addresses Example: 10205 A DHLC is slightly different. The first 8 port identifiers (01-08) are used to identify the 8 proprietary ports on this card. The second 8 port identifiers (09-16) are used to identify the XDP ports. For example, port identifier 09 is used to program the XDP single line extension for port 01.

KX-TD500 Hardware Addresses A card with twenty-four port identifiers (01-24) is the T1 card Cards with sixteen port identifiers (01-16) include: DLC, DHLC and ESLC Cards with eight port identifiers (01-08) include: HLC, PLC, SLC, SLC-M, LCOT, GCOT & ELCOT

KX-TD500 Hardware Addresses Cards with four port identifiers (01-04) include: OPX, DID, DISA, AGC & DPH Cards that have no port identifier include: RMT and ERMT

Port Status Ports and cards can be in various states of service Operational devices are usually In-Service or the abbreviation “INS” Disabled devices are usually Out-of-Service or the abbreviation “OUS” Another state is Fault. This can be caused by several things including configuration problems as well as hardware failure

Port Status The final state of service is called Busy-out. This occurs on CO ports that have been placed in the Busy-out state by a system administrator. Generally the “INS” and “OUS” states are most common. Changing from one to another is accomplished by using different screens from within the KX-TD500 Maintenance Console programming tool

Port Status Within the Maintenance Console programming tool, the state of service can be identified and changed by clicking on the “Status” button. The text on the “Status” button indicates the current state, and the state can be toggled from one state, for example OUS, to the alternative state, in this case INS, by clicking on the “Status” button and then selecting OK.

Port Status

What is T1? T1 is the telephone companies infrastructure (copper wire, transmission equipment,…) that provides a high speed digital telephone circuit between two points. T1 circuits operate at a rate of 1.544 Mbps or at what is referred to as DS1 A DS1 is comprised of 24 64 Kbps* channels (DS0) plus framing overhead * Certain line code and frame selections can reduce the available bandwidth from 64 to 56 Kbps

T1 channels 24 bits per word x 8 bits 192 samples/sec x 8000 user data 1,536,000 bps frame bits + 8000 line speed 1,544,000 bps

Digital Trunking T1 demarc at customer premise T1 Channel Service Unit PSTN: Local Exchange Carrier (LEC) or Interexchange Carrier (IEC) TD500 equipped with KX-TD97187

T1 Channel Service Unit A T1 Channel Service Unit (CSU) is required for each T1 line that is to be connected to the KX-TD500 For a basic TD500 T1 installation, only a CSU is required. CSU’s come in a variety of configurations based on the application and prices will vary.

T1 Channel Service Unit CSU Functions: It is the first piece of Customer Premise Equipment (CPE) after Telco’s demarcation point. Provides a 100 Ω circuit termination Provides FCC Part-68 protection Initiates and facilitates loopback testing Monitors line for errors and violations Maintain 0’s and 1’s density Supports Line Coding and Framing requirements

Adtran ESF T1 CSU ACE Full featured T1 CSU suitable for wall or desktop use. Front panel LCD and four user keys provides easy configuration and unit monitoring Physical Interface RJ-48C Supports D4/SF or ESF Supports AMI or B8ZS

What is D4/SF and ESF? Superframe (SF) or D4, and Extended Superframe (ESF) are the two frame formats used in North America. Frame formats are used for frame synchronization and also for line management tasks The KX-TD500 supports either frame formats

D4/SF D4 or Superframe was introduced in 1974. The D4 was derived from the first Telco channel bank which utilized this type of frame formatting. D4/SF framing consists of a superframe made up of twelve individual frames The twelve framing bits within the superframe follow a pattern of 100011011100

D4/SF Superframe Superframe Frame 1 Frame 2 Word F1 F2 F4 F3 F5 F6 F8 Ch1 Ch2 ……... Ch24 Frame 1 F Ch1 Ch2 ……... Ch24 Frame 2 1 1 1 1 Word Frame 2 framing bit

D4/SF D4 or SF framing uses an in-band call control method called “bit robbing” which robs the least significant bit from each of the 24 channels within the 6th and 12th frame. This call control information is used for dialing and other line maintenance functions. This frame format restricts the channel bandwidth to 56 Kbps rather than 64 Kbps and is used most often in voice applications.

Extended Superframe (ESF) Extended Superframe is the preferred method of framing since it utilizes a larger number of frames (24 frames) and requires fewer framing bits to maintain synchronization Framing bits for frames 4, 8, 12, 16, 20, are set to the pattern of 001011 that the far end equipment synchronizes on.

Extended Superframe (ESF) Since fewer frames require framing bits, the excess framing bits for the other frames can be used for other functions such as Cyclic Redundancy Checks and for an Embedded Operations Channel The Embedded Operation Channel is an Out-of-Band call control method used for signaling, dialing, diagnostics as well as other functions.

Extended Superframe Extended Superframe C C C C F F F F E E E E E E E E = Embedded Operations channel bit C = Cyclic Redundancy Check bit F = Framing bit Only 15 of the 24 frames are shown

Extended Superframe (ESF) ESF should be used whenever possible since it has a more sophisticated diagnostic and maintenance capability and allows for a 64 Kbps channel bandwidth.

What is AMI and B8ZS? Alternate Mark Inversion and Binary 8 Zero Substitution are the two Line Coding formats used in North America for T1 lines The purpose of Line Coding is to maintains synchronization by ensuring that no more than 7 consecutive “0’s” are transmitted within a DS0.

Signaling Formats Unipolar Signaling Bipolar Alternate Mark Inversion Used internally within most DTE equipment such as the KX-TD500 and computers Bipolar Alternate Mark Inversion T1 lines utilize this type of signaling format 0 1 1 0 0 1 0 0 +5 v 0 v 0 1 1 0 0 1 0 0 +3 v 0 v -3v

AMI Line Coding AMI get around the 1’s density requirement by forcing a 1 into the bit stream or what is called “bit stuffing.” The CSU accomplished this task by inserting a 1 into the least significant bit location. The draw back to this method is that it reduces the available user bandwidth to 56 Kbps

AMI Line Coding DTE Sends CSU set for AMI sends 0 0 0 0 0 0 0 0 +5 v O v -5 v 0 0 0 0 0 0 0 0 DTE Sends 0 0 0 0 0 0 0 1 +5 v O v -5 v CSU set for AMI sends

B8ZS Line Coding Binary 8 Zero Substitution is the most popular Line Coding technique used in North America. B8ZS uses a method of inserting a particular bit pattern which includes intentional bipolar violations to replace a series of 8 “0’s” This is the preferred Line Coding technique since it allows for 64 Kbps

B8ZS Line Coding DTE Sends CSU set for B8ZS sends 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 +5 v O v -5 v DTE Sends Previous Word 1 0 0 0 B 1 0 B 1 +5 v O v -5 v CSU set for B8ZS sends B = Bipoalar Violation