MiCloud: Enterprise UCaaS (UK) Powered by Mitel

Why move to cloud communications? Mitel Unified Communicator Advanced 4.0 4/11/2017 A Day in the Life Home Worker 4/11/2017 Why move to cloud communications? Benefits derived from economy of scale / shared service Located in a secure, high availability data centre Multi Instance architecture realizes hardware savings Technical specialists ensure speedy & efficient support Business Agility Fully featured voice, unified communications and collaboration Support for flexible working (home & mobile workers) Simplified Support Agreed service levels Technology refresh / software updates included No need for in house specialists Commercial Benefit from new technology immediately - rapid deployment / without capital expenditure Predictable cost - price per month / user Frees up capital for core business activities 948_4123 1306_7648 2 2

Why choose Mitel cloud communications? Mitel Unified Communicator Advanced 4.0 4/11/2017 A Day in the Life Home Worker 4/11/2017 Why choose Mitel cloud communications? Highly secure datacentre infrastructure Tier 3 Telecity datacentres Built on iLand Vcloud Leverages Vmware high availability Business communications specialist Hundreds of call control features Wide range of IP telephones & devices Ideal for distributed / mobile organisations Choice of deployment models On premise Cloud Hybrid IN-OFFICE EXPERIENCE, ANYWHERE, ON ANY DEVICE 948_4123 1306_7648 3 3

Mitel Applications Suite Release 1.1 4/11/2017 MiCloud: Enterprise UCaaS Voice, unified communications and collaboration MiVoice Business Hundreds voice features Auto attendant Hunt groups Automatic call distribution Class leading IP telephones Collaboration Video conferencing Application / desktop sharing Webcast MiVoice Business Desktop & mobile clients Secure instant messaging Presence & availability Softphone / video RSS feeds Fixed, wireless & mobile Single number identity Mid call features Call hand off Unified Messaging Visual Voicemail Recorded Announcements Teleworking Extend desk phones over broadband 549_2131 4

MiCloud: Enterprise UCaaS A closer look at the technology Mitel Applications Suite Release 1.1 4/11/2017 MiCloud: Enterprise UCaaS A closer look at the technology UCaaS elements MiVoice Business call control MiCollab Unified Messaging MiCollab Client for desktop and mobile MiCollab Audio, Video and Web conferencing MiVoice Border Gateway MiVoice Phones and Devices Each customer has their own vUCC instance Up to 250 (500*) users per instance Leverages VMware Vsphere capabilities Bring your own SIP trunk connectivity Includes software assurance and support Mitel Streamline enables IP over traditional twisted pair cabling Licences optimised for office, knowledge & mobile workers MiVoice Business * Planned Availability Q2 2014 549_2131 5

MiCloud: Enterprise UCaaS Simple licensing based around four user types

MiVoice Conference and Video Unit MiCloud: Enterprise UCaaS MiVoice IP Phones and Devices Entry Enterprise Phone Entry Key System Phone Premium Business Phone Basic IP Phone Mainstream Business Phone Executive Phone Mainstream Key System Phone Accessories MiVoice Conference and Video Unit Attendant Consoles Integrating devices (Single Number Identity)

Focus on core business activities MiCloud: Enterprise UCaaS In Summary Hundreds of voice features Wide range of IP telephones Licencing for office, knowledge & mobile workers Feature rich unified communications and collaboration Agreed service level From a secure tier 3 data centre Reduced time to service Simple price per user per month Predictable communications No need for specialist IT staff Technology refresh / upgrades are included IT staff freed to focus on business process improvement Focus on core business activities

VISIT WWW.MITEL.COM FOR MORE INFO THANK YOU VISIT WWW.MITEL.COM FOR MORE INFO The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel® and is intended solely for Mitel employees and members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel authorized PARTNER, you are not the intended recipient of this information and are not invited to the conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company.