Improving the Organizational Memory through Agents for Knowledge Discovery in Database João José Vasco Furtado Vinicius Ponte Machado University of Fortaleza - UNIFOR Centre of Sciences and Technology Fortaleza-CE Brazil

Context of Work q Learning organization is achieved by individual learning q Participation leads people within an organization to be more active, contributing to enterprise development Key WordParticipation MC2 Strategy MC2 System q Software to support people participation and to create an organizational memory

MC2 System

Problematic Few interaction of MC2 with the user’s professional activity and No automatic knowledge acquisition Requires Excessive user work to feed the system Cause Low User motivation to participate

Proposal Creation of automatic mechanisms to Knowledge Acquisition Knowledge Acquisition focus on user’s professional activities Agents Machine Learning

General Architecture

Knowledge Organizational Database Agents Knowledge Base Production Rule and Clustering MC2 Forum, News, Articles, Eureka ! Data User Flow

Agent Architecture

Example

Future Work To improve Agents Architecture in order to generalize the approach to other kind of agents To use agent development environment

Context of the Work MC2 System A comercial product MC2 Strategy A metodology to KM Research in KM

Tool that aims at assisting knowledge Management It helps in the creation of the Organizational Memory It helps in knowledge sharing and dissemination through learning organization and organizational memory exploration MC2 System

Conclusão Criação e manutenção da memória organizacional Uso da engenharia do conhecimento e algoritmos de aquisição automática de conhecimento Agregar meios que tornem constante a utilização do sistema MC2 Propiciar a aproximação do usuário com sistema MC2 e com suas atividades profissionais

MC2 Ontology Users Business Organization Relevant Informatio Information Ontology MetaData Domain Ontology Supplied Information Activity goals MC2 Process of Interaction Suporte Production Rules Clusteringss KDD Agent Organizatio nal Database Knowledge Base Interface Agent KID Meta-knowledge Agent Agents on Abecker’s OM Architecture Preparation Agent