Situational Leadership

Task & Relationship Behaviors Leadership Variables Situational Leadership Model – Readiness (Followers) – Transition – Leadership Styles Case Study (optional) ExerciseOverview

“The leader is one who mobilizes others toward a goal shared by leaders and followers.” — Gary Wills Certain Trumpets: The Call of Leaders “The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already.” — John Buchan “The leader is one who mobilizes others toward a goal shared by leaders and followers.” — Gary Wills Certain Trumpets: The Call of Leaders “The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already.” — John Buchan Successful Leadership

Task/Relationship Behavior Task Clearly telling people what, how, where, when Closely supervising performance Relationship Listening to people Providing support & encouragement Facilitate involvement in problem solving & decision making

Follower Boss Peers & Associates Organization Type Job Demands Time & Resources Leadership Variables

Ability – Knowledge – Skills – Experience Willingness – Confidence – Commitment – MotivationReadiness

R1: Unable and insecure, or unwilling R2: Unable, but confident or willing R3: Able, but insecure or unwilling R4: Able, confident, & willing: Ready to achieveReadiness

From R1-R2 & R3-R4 – Leader directed to self directed behavior – Causes ranges of emotion Between each level – Challenges leader’s timing in confidence- building techniques – Non-linear: leader reacts to levels simultaneouslyTransition

Telling (S1) – High task, Low relationship – One-way communication – Solves problem & makes key decisions – Directs then guides follower Leadership Styles

Selling (S2) – High task, High relationship – Two-way communication – Hears suggestions, ideas, & opinions – Maintains decision making – Employs persuasion – Explains actions Leadership Styles

Participating (S3) – High relationship, Low task – Focus of control shifts to follower – Follower has ability & knowledge to complete task – Leader actively listens & builds confidence Leadership Styles

Delegating (S4) – Low task, Low relationship – Follower makes key decisions & implement – Leader: Gets updates Offers resource support Delegates tasks judiciously Encourages risk-taking & independent thought Leadership Styles

Applying Proper Style – What do you want to accomplish? – What is the group’s performance level? – What leadership action should you take? – What is the result of your leadership style? – Do you need to follow up? Leadership Styles

How to Act Leadership Styles Task Set Goals Organize Set timelines Direct Control Relationship Give support Communicate Facilitate Actively listen Provide feedback

Case Study

Exercise

Task & Relationship Behaviors Leadership Variables Situational Leadership Model – Readiness (Followers) – Transition – Leadership Styles Case Study (optional) ExerciseSummary

The interplay of direction, guidance, persuasion, explanation, problem solving, encouragement and delegation, along with flexibility in adjusting actions to maximize individual or unit performance readiness. Situational Leadership Is: