J. Espen Stokke Professional Services Manager

© 2002, Progress Software Corporation Fathom Management V2.0 2 Agenda the Progress Company n Progress Fathom Family –Clusters –Replication –Management n Fathom Management –Resources Hierarchy –Reporting –Jobs –Config

© 2002, Progress Software Corporation Fathom Management V2.0 3 Progress OpenEdge  : Enkelt, Integrert, Åpent Progress Dynamics ™ SonicMQ  SonicXQ  AppServer  WebSpeed  Transaction Server RDBMS DataServers WebClient  WebSpeed  Open Client GUI/ChUI Progress 4GL Actuate CorVu Report Builder Query/Results Fathom TM ProVision TM WebSpeed  Workshop Applications

© 2002, Progress Software Corporation Fathom Management V2.0 4 App. Mgmt. Security OpenEdge Application Management Application Management Tools Providing Visibility, Analysis, and Proactive Monitoring of Critical Information Assets.

© 2002, Progress Software Corporation Fathom Management V2.0 5 the Progress Company We simplify the job of creating the world’s best business applications. Develop, Deploy, Manage, & Integrate

© 2002, Progress Software Corporation Fathom Management V2.0 6 The Operation’s Challenge n Constant reactive mode n Manual processes n Poor reporting n Cannot plan for growth n Unplanned downtime Resulting In: n Unpredictable Operations n Exposure to Errors n Incomplete Information n Frustrated End Users n Frustrated Administrators

© 2002, Progress Software Corporation Fathom Management V2.0 7 Is It Serious? “95% of all mission critical applications experience at least 9 hours unplanned downtime annually” n Lost Productivity n Lost Revenue n Lost Customers n Lost Business

© 2002, Progress Software Corporation Fathom Management V2.0 8 The First in the Fathom Family n Monitor Databases and other system assets n Alert Administrators to unusual situations and potential problems n Proactively Adjust systems for corrective actions n Track Information for historical trend analysis Management Tools for Database and System Administrators: TM Application Management

© 2002, Progress Software Corporation Fathom Management V2.0 9 The Fathom Family Application Management Management Visibility into your Environment High Availability Business Continuance Experts Best Practices for Operations Security Protect Your Environment

Progress Fathom High Availability High Availability Clusters

© 2002, Progress Software Corporation Fathom Management V Fathom High Availability Clusters Node 1 Application Operating System Local Storage Cluster Manager Node 2 Application Operating System Local Storage Cluster Manager Fathom HA Common Storage DB How hard can it be ?

Progress Fathom High Availability High Availability Replication

© 2002, Progress Software Corporation Fathom Management V Replication Models Data Duplication vs. Data Integration Hot Standby Query Reports Single-Site Replication for DBMS Reliability/Performance/Availability Production OLTP Production OLTP Production OLTP Production OLTP Order Processing Site A Order Processing Site B Order Processing Site C Distributed DBMS Management Duplication = Fathom HA Replication Integration = PeerDirect

© 2002, Progress Software Corporation Fathom Management V The First in the Fathom Family n Monitor Databases and other system assets n Alert Administrators to unusual situations and potential problems n Proactively Adjust systems for corrective actions n Track Information for historical trend analysis Management Tools for Database and System Administrators: TM Application Management

© 2002, Progress Software Corporation Fathom Management V Progress Fathom Management Console via Internet Browser Operating System Fathom DBDB.p Fathom DB Fathom DB INTRANET Application Management

© 2002, Progress Software Corporation Fathom Management V Browser-Based Management Console

© 2002, Progress Software Corporation Fathom Management V Terminology – Feature overview n You can watch: –Databases –CPU –Memory –Disk Devices –File Systems –Log files –Network Ports n You can act: –Define notification events –Independently run scripts –Start & Stop a database remotely –Use the internal scheduler included What can I monitor and do?

© 2002, Progress Software Corporation Fathom Management V Resource n Multiple Resources n Database n Network n System n File Resources Hierarchy Properties Alert Logic Thresholds n Instance properties n Enabled n DB Rules n Severity n Action Monitoring Plans n Multiple Monitoring Plans n Monday-Friday n Weekend n 11AM–2PM Monitor n Multiple Monitors n CPU usage n Memory usage n BufferIOHigh Application Management

© 2002, Progress Software Corporation Fathom Management V Monitor: Properties n Unique for each Monitor Instance Enabled Description Trend Data Alert Severity Polling Interval Schedule YES or NO “Hello World” YES or NO Info, Warning, Error, Severe Seconds, mines, hours, days Select from user defined list Properties Alert Logic Thresholds Application Management

© 2002, Progress Software Corporation Fathom Management V Monitor: Thresholds n Database –Database Rules –Abnormal Shutdown n System –CPU % Busy –% Free Memory –% Disk IO –% Disk used Properties Alert Logic Thresholds n Network – TCP Host & Port – UDP Host and Port – PING (ICMP) Host n File – String Searches –err* Logs –Physical Files –Availability / Size ? Application Management

© 2002, Progress Software Corporation Fathom Management V Monitor: Alert Logic n Proactive and Intelligent Throw after x failed polls On alert perform abc action Clear alert after y successful polls On Clear perform action xyz 1 to 9999 Contact/Rectify 1 to 9999 Send Properties Alert Logic Thresholds Application Management

© 2002, Progress Software Corporation Fathom Management V Fathom Workflow - Performance Application Database System, Apps Slow Application Database Performance Alert is ed to DBA Fathom Agent recognizes alert condition Fathom Remotely view and address issue Application Database DBA and Resolve Issue

© 2002, Progress Software Corporation Fathom Management V Fathom Workflow – Critical Application Database Disk corruption Application Database Set off alarm bells and execute recovery procedure Fathom Agent recognizes alert condition Fathom Application Database DB and Initiate Recovery Automated, forced shutdown of DB

© 2002, Progress Software Corporation Fathom Management V Resource Status

© 2002, Progress Software Corporation Fathom Management V Fathom Trending n Samples values n Admin tasks n Job Execution times n Alert messages n Etc. n Tend Analysis n DB Recovery n 4GL & SQL92 Fathom Database

© 2002, Progress Software Corporation Fathom Management V Reporting n Browser based viewing n 4GL & SQL access n Standard Reports –Real time –Historical

© 2002, Progress Software Corporation Fathom Management V Reporting Application Management

© 2002, Progress Software Corporation Fathom Management V Inventory Viewlet Example Application Management

© 2002, Progress Software Corporation Fathom Management V DB Maintenance Job Templates n “Out of the Box” Best Practices: Database AnalysisDatabase Restore Index CompactionTruncate BI File Database BackupGrow BI File Online Database Backup Data Compaction Application Management

© 2002, Progress Software Corporation Fathom Management V Progress Fathom Management Console via Internet Browser Operating System Fathom DBDB.p Fathom DB Fathom DB Fathom DBDB.p Fathom DB Fathom DB Fathom DBDB.p INTRANET Application Management

© 2002, Progress Software Corporation Fathom Management V Fathom Management n Interface between Fathom and other 3 rd party tools –Tivoli –BMC –OpenView –UniCenter n Fathom Management V2.1 coming in 2003 Continuous Availability & Cost-Effectiveness Application Management

© 2002, Progress Software Corporation Fathom Management V Fathom Features & Benefits FeatureBenefit Discovery wizardsRapid deployment, Improved ROI, low implementation costs Browser-based mgmt. console Remote access with NO client software AlertsFaster reaction times, reduced downtime Reporting & trend analysis Better capacity planning, system health analysis, better informed decisions

© 2002, Progress Software Corporation Fathom Management V Progress Fathom n Deep knowledge of Progress environment n Proactively manage Progress applications n Maximise performance & availability n Avoid costly downtime n Increase operational effectiveness Application Management

© 2002, Progress Software Corporation Fathom Management V What should you do next? Download a Free 30-day evaluation: Download a Free 30-day evaluation:

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