Department of Environmental Conservation 1 DATAMAX PRINTER SETUP MODULE 1

Department of Environmental Conservation 2 Welcome! To help you understand how to get from one screen to the next, here are a few pointers! To navigate the presentation: 1.To advance – use any of these keys; Page Down, Right Arrow or Enter 2.To go BACK – use any of these keys: Page Up, Left Arrow Key

Department of Environmental Conservation 3 Before we get started with the module, here are a few helpful hints! 1.Take your time! Read each slide carefully. 2.Take notes! You will need to contact DEC after viewing all modules to receive a quiz. The phone number is: Slides are designed to show you the steps to complete an action. 4.Some screen captures may not look EXACTLY like you will see on your system. It all depends on the computer system setup that you are using. 5.REMEMBER to refer to the License Issuance Handbook for further information on Business Rules.

Department of Environmental Conservation 4 1.Slides are designed to show you the steps to complete an action and use screen captures from the application. 2.Red squares points out things that require an ACTION or INPUT. 3.Red circles point out the button to COMPLETE the action and move to the next step. 4.Yellow shaded boxes with red print are there to EXPLAIN items on the screen or business rules. Explains the screen and points out business rules.

MODULE 1: OBJECTIVES Upon completion of this module, Agent will : Prepare DATAMAX printer for setup Set up Datamax printer Load Valeron stock Locate Agent Help Link Install Printer Drivers using the Agent Help Link Uninstall Printer Drivers using the Agent Help Link Troubleshoot printer problems Department of Environmental Conservation 5

Install the printer using the AGENT HELP link found on the Agent Login screen For technical issues with the printer setup, support documentation can be found for both the INSTALL and UNINSTALL of the printer through the Agent Help Link. Use the correct Valeron stock Department of Environmental Conservation 6 BUSINESS

Department of Environmental Conservation 7 SETTING UP YOUR DATAMAX PRINTER

Remove DATAMAX from the carton Remove all Styrofoam, tape, and any other packaging materials PRINTER PREPARATION Department of Environmental Conservation 8

CONNECT TO POWER 1. Connect power supply to printer’s power jack. 2. Connect AC power cord into the power supply. 3. Connect the AC power cord to an electrical outlet. Department of Environmental Conservation 9

CONNECT TO WORKSTATION Connect USB cable Insert the small end of the USB cable into the USB on the back of the DATAMAX. Insert the larger end of the USB cable into a USB port on your workstation/computer. Department of Environmental Conservation 10 The printer automatically establishes communications with the first port in which valid data passes through.

LOAD VALERON STOCK ROLL Department of Environmental Conservation 11 Pull the cover latches forward and lift up the cover.

VALERON STOCK- CONT’D 1. Slide Valeron stock roll hangers outward. 2. Roll guides will guide the Valeron stock through the printer. Department of Environmental Conservation 12 3.Allow hangers to retract and grasp the stock roll and pull the stock forward.

LOAD VALERON STOCK- CONT’D Pull out enough valeron to exit the front of the printer. Adjust the valeron guides so they lightly touch the edge of the valeron. Department of Environmental Conservation 13 The printer is set to use continuous rolls by the factory.

Department of Environmental Conservation 14 INSTALLING PRINTER DRIVERS AGENT HELP LINK

SETUP FOR SYSTEM FUNCTIONALITY Department of Environmental Conservation 15 Click Click START If your computer is running Windows XP, Windows 7 or higher follow these steps. Technical Support Documentation for Printer Install and Uninstall is found and may be downloaded through Agent Help Link.

SETUP FOR SYSTEM FUNCTIONALITY Department of Environmental Conservation 16 Click Views can be changed to reflect screen capture

SETUP FOR SYSTEM FUNCTIONALITY Department of Environmental Conservation 17 Click

SETUP FOR SYSTEM FUNCTIONALITY Department of Environmental Conservation 18 Click

SETUP FOR SYSTEM FUNCTIONALITY Department of Environmental Conservation 19 Select Click

SETUP FOR SYSTEM FUNCTIONALITY Department of Environmental Conservation 20 Select Click Select 4 Click

Department of Environmental Conservation 21 AGENT HELP LINK

INSTALL PRINTER DRIVERS THROUGH AGENT HELP LINK Department of Environmental Conservation 22 Click To continue the printer installation, the Agent Help Link directs the Agent to the Datamax installation files.

INSTALL PRINTER DRIVERS THROUGH AGENT HELP LINK Department of Environmental Conservation 23 Click

INSTALL PRINTER DRIVERS THROUGH AGENT HELP LINK Department of Environmental Conservation 24 Click

INSTALL PRINTER DRIVERS THROUGH AGENT HELP LINK Department of Environmental Conservation 25 Click

INSTALL PRINTER DRIVERS THROUGH AGENT HELP LINK Department of Environmental Conservation 26 Click

INSTALL PRINTER DRIVERS THROUGH AGENT HELP LINK Department of Environmental Conservation 27 Click This Windows Security message MAY display.

INSTALL PRINTER DRIVERS THROUGH AGENT HELP LINK Department of Environmental Conservation 28 Click

Department of Environmental Conservation 29 ADJUSTING LABEL SIZE

ADJUST LABEL SIZE 1.Go to Windows START button 2.Click CONTROL PANEL Department of Environmental Conservation 30 Click The screen may display the options in a different format than shown.

ADJUST LABEL SIZE – CONT’D 1. Find the DataMax printer 2. Right click the mouse over the printer icon. 3. Select Printing preferences from the drop- down menu Department of Environmental Conservation 31 Click

ADJUST LABEL SIZE – CONT’D Department of Environmental Conservation Select Page Setup tab 2. Click New

ADJUST LABEL SIZE – CONT’D 1. Change the Label Size Width = 3.38 in Height = 4.25 in 2. Click OK to save settings Department of Environmental Conservation 33

ADJUST LABEL SIZE – CONT’D 1. Verify the Stock Name field displays the new size. 2. Click OK. Printer Preferences will close. The Datamax printer is now ready for use. Department of Environmental Conservation 34

UNINSTALL THE PRINTER Department of Environmental Conservation 35 If using Windows XP, Windows 7 or higher, verify that system changes are made to allow for the uninstall. These are the same steps found on slides and Support Documentation can be downloaded from the Agent Help link.

UNINSTALL THE PRINTER Department of Environmental Conservation 36 Click

INSTALL THE PRINTER Department of Environmental Conservation 37 Click

UNINSTALL THE PRINTER Department of Environmental Conservation 38 Click

UNINSTALL THE PRINTER Department of Environmental Conservation 39 Click Make sure the printer is turned OFF Click Your computer must RESTART for the settings to take effect

TROUBLESHOOTING FAULT INDICATOR LIGHTS Department of Environmental Conservation 40 Use this chart to troubleshoot any problems with the printer installation.

Department of Environmental Conservation 41 Please continue to Module 2 – Account Management