Basic Features & Advanced Features ARIA IP - 60. CO Line Access Incoming call ring Assignment Rerouting Features Call Forward Call Forward to Off-net.

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Presentation transcript:

Basic Features & Advanced Features ARIA IP - 60

CO Line Access Incoming call ring Assignment Rerouting Features Call Forward Call Forward to Off-net Call Forward to VMIB Preset Call Forward Direct Call Pick-up Group Call Pick-up Call Handling Call Waiting(Camp on) Voice Over Music On Hold(MOH) Analog CO-to-CO Call Timer Extend Forced Hands-Free Dial by Name Call Barring Features Authorization Code Station COS & Walking COS Other Features Conference Paging Executive & Secretary Transfer SMDR Attendant Override & Intrusion Basic Features Content

CO Line Access Dialing CO access code. There are three kinds of CO access code. Individual CO line access code : 8801 (PGM107-BTN8) CO Line Group access code : 801 (PGM107-BTN11) Loop(1 st CO Group) access code : 0 (PGM107-BTN12) ※ Each access code can be changed in the system numbering plan. Assign LOOP button in any Flexible button on a Terminal TRANS/PGM] + [Flexible BTN] [HOLD/SAVE][TRANS/PGM] + [Flexible BTN] [HOLD/SAVE] ※ To assign CO 1 LOOP button,

Ring Assignment 1/1 If there is an incoming call into the System the pre-assigned destination gets the call. There are three types of ring assignment Station, Hunt Group or VMIB announcement. CO Line Ring Assignment : PGM144 VMIB announcement Station A Hunt Group Station B PSTN ARIA IP - 60 Program

Ring Assignment 1/2 CO line ring assignment at the admin station : - Ring Assign procedure for each station ( [TRANS/PGM] + * # + [TRANS/PGM] + ‘144’ ) + CO range + Ring type + ‘1’ + STA range + Delay count + [HOLD/SAVE] Ring type : F1-Day, F2-Night, F3-Weekend, F4-On-demand Delay count : 0~9 (about 3 sec/count) - Ring Assign procedure for hunt group ( [TRANS/PGM] + * # + [TRANS/PGM] + ‘144’ ) + CO range + Ring type + ‘2’ + Hunt Group No + [HOLD/SAVE] Ring type : F1-Day, F2-Night, F3-Weekend, F4-On-demand - Ring Assign procedure for VMIB ( [TRANS/PGM] + * # + [TRANS/PGM] + ‘144’ ) + CO range + Ring type + ‘3’ + VMIB Greeting Message No.(00:Cancel, 01~70:Assign) + [HOLD/SAVE] Ring type : F1-Day, F2-Night, F3-Weekend, F4-On-demand

Call Forward 1/1 Description A User can re-direct a incoming call from his STA to a alternative destination in the System. Call forward types: 0 - Follow me 1 - Unconditional 2 - Busy 3 - No Answer 4 - Busy/No Answer 7 – Co to Co off net Call forward Each Call Forward can have one of the following Destinations: STA number (STA 101) Hunt Group (Group 620) Speed dial Speed (2001) Voice mail

Call Forward 1/2 Call Forward - Unconditional Call is forwarded immediately. STA (B) STA (A)STA (C)

Call Forward 1/3 Call Forward - Busy In busy state STA (A) STA (B) STA (C)

Call Forward 1/4 Call Forward - No Answer Not answered within predefined ‘No Answer’ time Call Forward No Answer Timer : PGM181-BTN1 STA (B) STA (A)STA (C) Program

Call Forward 1/5 Call Forward - Follow me Authorization Code : PGM227 (Authorization code should be registered to use Follow-me Call Forward.) When a user move to another station, a call can be forwarded to the moved station from the original station. STA (B) is connected with STA (A) in the seat of STA (C) STA (A) STA (B) STA (C) STA (A) moved to STA (C) Program

Call Forward 1/6 Call Forward - Unconditional: Call is forwarded immediately. (“[MON] + [FWD] Sta No/ Group No/ # for VMIB”) Call Forward - Busy : When the user’s station is busy. ( “[MON] + [FWD] Sta No, Group No, or # for VMIB”) Call Forward - No Answer : If not answered within predefined ‘No Answer’ time. ( “[MON] + [FWD] Sta No, Group No, or # for VMIB”) Call Forward - Busy/No Answer : If not answered or busy. ( “[MON] + [FWD] Sta No, Group No, or # for VMIB”) Call Forward - Follow me : When a user moved to another station, a call can be forwarded to the moved station from the original station. ( “[MON] + [FWD] Sta No + Auth Code”)

Authorization Code The authorization code(Password) is used for giving limitation to some cases - CO Group Account / DISA Account code - COS Down / COS Restore - Walking COS - Loop LCR Account Authorization Code Table : PGM227 DISA Account Code : PGM141-BTN3 CO Group Account Code : PGM141-BTN9 Loop LCR Account Code : PGM111-BTN16

System Maintenance / Diagnostics Traffic analysis maint> ta {all|period|period_abort|atd|callsum|callhour|hw| cosum|cohour} [hhmm] [timetype] all timetype : Print all traffic report period hhmm timetype : Print traffic report periodically period_abort : Cancel periodic print atd timetype : Print attendant traffic report callsum : Print call summary report callhour : Print call hourly report hw timetype : Print H/W usage summary report cosum timetype : Print CO traffic summary report cohour cogrp# : Print CO traffic hourly report

Traffic analysis - continued hhmm : hour/minute timetype tt : Today total yt : Yesterday total lh : Last hour yp : Yesterday peak tp : Today peak System Maintenance / Diagnostics

Questions?