The T3 Experience

The T3 Program A SUCCESSFUL TRAINING PARTNERSHIP MARGARET CUMMINS TOYOTA MOTOR CORPORATION AUSTRALIA MARGARET CUMMINS TOYOTA MOTOR CORPORATION AUSTRALIA

Toyota T3 Partnership A three way training partnership between Toyota Motor Corporation Australia Limited The Dealerships and TAFE AIM To provide automotive training for Toyota that meets specific needs off the National Dealer Network A three way training partnership between Toyota Motor Corporation Australia Limited The Dealerships and TAFE AIM To provide automotive training for Toyota that meets specific needs off the National Dealer Network

Why T3? Lack of sufficient, suitable young people taking up Apprenticeships Inadequate retention of trained staff Lack of sufficient, suitable young people taking up Apprenticeships Inadequate retention of trained staff

Perceived Industry Image

Actual Industry Image

TMCA – President’s Goals

Future Needs Eight hundred additional technicians by % increase in Dealer facility & staff by 2005 Higher level of education required Dedicated and enthusiastic employees Stable and loyal workforce Eight hundred additional technicians by % increase in Dealer facility & staff by 2005 Higher level of education required Dedicated and enthusiastic employees Stable and loyal workforce

Situation Education level -Year 10 only in many instances Inconsistent and inadequate selection process No induction process in many instances High turn over rate on completion of trade certificate. Employees not matched to employer needs Employees see limited future in the industry Education level -Year 10 only in many instances Inconsistent and inadequate selection process No induction process in many instances High turn over rate on completion of trade certificate. Employees not matched to employer needs Employees see limited future in the industry

T3 Objectives Training solutions for Dealer staff. Training delivered jointly by Toyota, TAFE & Schools. Structured Training plan with entry & exit points. School Based part time Traineeship for all skill types. National & International recognition. Skilled & qualified workforce Year 12 Certificate Certificate II TAFE Qualification Clearly defined career paths. Training solutions for Dealer staff. Training delivered jointly by Toyota, TAFE & Schools. Structured Training plan with entry & exit points. School Based part time Traineeship for all skill types. National & International recognition. Skilled & qualified workforce Year 12 Certificate Certificate II TAFE Qualification Clearly defined career paths.

Benefits to the Stakeholders Toyota/Dealers TAFE/Secondary Schools Trainee/Parents

Toyota / Dealer Greater quantity & quality of potential employees Unified approach to selection & induction process Highly focused and committed Trainees Training specific to Toyota product and Dealer needs Trainees enter workplace job ready Employer/Employee relationship established Greater longevity of employment expected Greater quantity & quality of potential employees Unified approach to selection & induction process Highly focused and committed Trainees Training specific to Toyota product and Dealer needs Trainees enter workplace job ready Employer/Employee relationship established Greater longevity of employment expected

TAFE/Secondary Schools Eliminate duplication of training effortEliminate duplication of training effort TAFE access to latest technologies and diagnostic proceduresTAFE access to latest technologies and diagnostic procedures Availability of training aids,components and vehiclesAvailability of training aids,components and vehicles School students more focused on studies ( less disruptive )School students more focused on studies ( less disruptive ) Direct links to local Toyota DealersDirect links to local Toyota Dealers Better understanding of Industry / Employer needsBetter understanding of Industry / Employer needs Eliminate duplication of training effortEliminate duplication of training effort TAFE access to latest technologies and diagnostic proceduresTAFE access to latest technologies and diagnostic procedures Availability of training aids,components and vehiclesAvailability of training aids,components and vehicles School students more focused on studies ( less disruptive )School students more focused on studies ( less disruptive ) Direct links to local Toyota DealersDirect links to local Toyota Dealers Better understanding of Industry / Employer needsBetter understanding of Industry / Employer needs

Trainee/Parents Education targeted to their chosen careerEducation targeted to their chosen career Trainees enter workplace job ready & qualifiedTrainees enter workplace job ready & qualified Employer/Employee relationship establishedEmployer/Employee relationship established Paid employment while working at the dealershipPaid employment while working at the dealership Hands on experience at work and exposure to Industry disciplines in TAFE and work environmentsHands on experience at work and exposure to Industry disciplines in TAFE and work environments Peace of mind that a full Year 12 Certificate has been obtainedPeace of mind that a full Year 12 Certificate has been obtained National accreditation (Certificate II)National accreditation (Certificate II) Education targeted to their chosen careerEducation targeted to their chosen career Trainees enter workplace job ready & qualifiedTrainees enter workplace job ready & qualified Employer/Employee relationship establishedEmployer/Employee relationship established Paid employment while working at the dealershipPaid employment while working at the dealership Hands on experience at work and exposure to Industry disciplines in TAFE and work environmentsHands on experience at work and exposure to Industry disciplines in TAFE and work environments Peace of mind that a full Year 12 Certificate has been obtainedPeace of mind that a full Year 12 Certificate has been obtained National accreditation (Certificate II)National accreditation (Certificate II)

T3 Expansion 2001 – T3 Program commenced in 6 NSW Centres 2002 – T3 Program extended to: - All colleges in NSW - Through Moreton Institute in Brisbane - Through Kangan Batman Institute in Melbourne - Through Chisolm Institute in Melbourne 2003 – T3 Program Extended to : - Douglas Mawson Institute in Adelaide - Regency Institute in Adelaide - Canberra Institute of Technology 2001 – T3 Program commenced in 6 NSW Centres 2002 – T3 Program extended to: - All colleges in NSW - Through Moreton Institute in Brisbane - Through Kangan Batman Institute in Melbourne - Through Chisolm Institute in Melbourne 2003 – T3 Program Extended to : - Douglas Mawson Institute in Adelaide - Regency Institute in Adelaide - Canberra Institute of Technology

N.S.W – Results Trainees commenced 49 Trainees completed  Completion rate = 93%  100% achieved desired outcomes 98% offered full-time employment 82% currently working in the Automotive Industry and pursuing further studies. 53 Trainees commenced 49 Trainees completed  Completion rate = 93%  100% achieved desired outcomes 98% offered full-time employment 82% currently working in the Automotive Industry and pursuing further studies.

2004 & Beyond Certificate II in Automotive Vehicle Servicing Certificate II in Business Certificate II in Automotive Sales – Replacement Parts & Accessories to be offered in all participating Colleges  T3 to extend into: – Rural Queensland – Rural South Australia – Rural Victoria Certificate II in Automotive Vehicle Servicing Certificate II in Business Certificate II in Automotive Sales – Replacement Parts & Accessories to be offered in all participating Colleges  T3 to extend into: – Rural Queensland – Rural South Australia – Rural Victoria

T3 POSITIONS

PLACEMENTS

VICTORIA

RETENTION