Free Resources for SYSPRO Customers

Housekeeping Please feel free to ask questions throughout the presentation using the Q & A entry area in GoTo Webinar Questions will be answered at the end Attendees will receive access to the recording and slide deck

Support Zone and Info Zone websites SYSPRO 6.1 SP1 and earlier versions Login: http://support.syspro.com/log_in.php?url=main.php New account registration: http://support.syspro.com/log_in?event=register&read=true Info Zone SYSPRO 7 Login/register: http://infozone.syspro.com/syspro7 Same login credentials for both websites

Monthly Newsletter Automatic subscription with Support Zone/Info Zone registration

Support Zone: overview of 6.1 resources DESCRIPTION Newsletter Monthly, automatic subscription Quick Reference Sheets 2 page “how-to” cheat sheets Online Help Press F1 for context-sensitive Help Feature Demos 3-5 min recordings, various topics FAQs FAQs grouped by module Tutorials PDF lessons on various short topics Training Guides In-depth user’s manuals, per module Webinars 1 hour recordings by product experts Enhancements Listed by date or module Forums Get answers from other users and SYSPRO staff Prior Releases Archived info on versions before 6.1 SP1

Support Zone: Quick Reference Sheets 1-2 page “cheat sheets” for common tasks, e.g. keyboard shortcuts, screen customization, printing

Support Zone: Quick Reference Sheets

SYSPRO 6.1: Online Help (F1) Press F1 for context-sensitive Help

SYSPRO 6.1: Online Help (F1) You can add Custom Notes to SYSPRO 6.1 Help

Support Zone: Feature Demos 3-5 min recordings of features/enhancements; requires Flash Grouped by module

Support Zone: Feature Demos

Support Zone: FAQs

Support Zone: FAQs

Support Zone: Tutorials PDF lessons on various short topics and processes

Support Zone: Tutorials

Support Zone: Tutorials

Support Zone: Training Guides In depth User’s Manual for each module, approx 100 pages Optionally perform exercises in SYSPRO training data

Support Zone: Training Guides

Support Zone: Training Guides

Support Zone: Webinars 1 hour recorded broadcasts by SYSPRO product experts Requires AT&T Connect Participant player (free download from Support Zone) Can download slides and recordings

Support Zone: Webinars

Support Zone: Webinars Examples of useful webinars: SYSPRO Role Based Security SRS Document Printing and Automation Power Tailoring Part 1, 2, 3 Trade Promotions Overview e.net Solutions Overview Inventory Optimization Overview MRP - Cause and Effect Etc.

Support Zone: Enhancements List of enhancements in SYSPRO Ports Explains business case behind enhancement, and where to see it Sort enhancements by date or module

Support Zone: Enhancements

Support Zone – Prior Releases Archived info on older versions of SYSPRO

Info Zone: Dedicated SYSPRO 7 website Same login credentials as Support Zone Login/register here: http://infozone.syspro.com/syspro7

Info Zone: overview of SYSPRO 7 resources DESCRIPTION Online Help (F1) Press F1 for context-sensitive help Feature Demos 3-5 min recordings, various topics Conceptual Videos Short videos explaining terms, concepts Tutorials PDF lessons on various short topics Training Guides In-depth user’s manuals, per module e-Learning Modules Interactive training, simulations Webinars 1 hour live and recorded webinars Reference Guides The F1 Help, consolidated as PDF, per module Enhancements PDF list of released enhancements Forums Get answers from other users and SYSPRO staff

SYSPRO 7: Online Help Press F1 for context-sensitive Help Can display Help directly in SYSPRO 7 program

Info Zone: Feature Demos 3-5 min YouTube recordings of features/enhancements Remember to select desired playback quality, e.g. 1080p HD Grouped by module

Info Zone: Feature Demos

Info Zone: Feature Demo (AP Invoice Posting)

Info Zone: Conceptual Videos Short explanations of concepts/terms in SYSPRO

Info Zone: Tutorials PDF lessons on various short topics

Info Zone: Tutorials

Info Zone: Training Guides In-depth User’s Manuals, approx 100 pages By module (A/P) or role (A/P Clerk)

Info Zone: Training Guides

Info Zone: Training Guides

Info Zone: Training Guides

Info Zone: e-Learning modules Self-paced learning, download to your computer Great for new users (e.g. Introduction to SYSPRO) And for learning business processes (e.g. Require, Procure, Pay) Interactive simulations guide you through lessons View recorded how-to demos Optionally perform exercises in SYSPRO training data

Info Zone: e-Learning modules Examples of topics: Introduction to SYSPRO for End Users Obtain-Maintain-Dispose Business Process Planning in a Make-to-Order Environment Planning in a Make-to-Stock Environment Planning in an Assemble-to-Order Environment Planning in an Engineer-to-Order-Environment Prospect-Transact-Care Business Process Require-Procure-Pay Business Process Schedule-Produce-Distribute Business Process SYSPRO Basics

Info Zone: e-Learning modules

Info Zone: e-Learning modules

Info Zone: e-Learning modules

Info Zone: e-Learning module - Simulation

Info Zone: Webinars Live and recorded broadcasts by SYSPRO product experts

Info Zone: Webinars

Info Zone: Reference Guides The F1 online Help for an entire module, consolidated in one PDF

Info Zone: Reference Guides

Info Zone: Enhancements List of enhancements released in SYSPRO 7 Grouped by module

Info Zone: Enhancements

SYSPRO Forums Official SYSPRO forums, actively used by users and SYSPRO staff Ask/answer questions, search previous posts Separate registration/login than Support Zone / Info Zone http://support.syspro.com/forums/ucp.php?mode=register

SYSPRO Forums: accessing from Support Zone

SYSPRO Forums: accessing from Info Zone

SYSPRO blogs Real-life advice on getting more value from your software SYSPRO staff give you the benefit of their experience Public site http://blog.syspro.com/, login not required Subscribe for notifications

LinkedIn: SYSPRO Education group Join the LinkedIn “SYSPRO Education” group SYSPRO Education Dept notifies you when new features/materials are released

LinkedIn: SYSPRO Users group Join the LinkedIn “SYSPRO Users” group Ask questions, have discussions w/ other SYSPRO users

Lots of content! Where to start? Start with shorter content, get an overview, then explore more detailed content SHORT MEDIUM LONG Quick Reference Sheets e-Learning Modules Training Guides Feature Demos Tutorials Webinars FAQs Forums Reference Guides Online Help (F1) Conceptual Videos

Example: find resources on Server-side Printing Filter Feature Demos by area & topic Similarly, filter Training Guides

Recommended resources for new users Start with e-Learning modules, e.g. Intro to SYSPRO Feature Demos Tutorials Online Help (F1) SYSPRO Forums LinkedIn “SYSPRO Users” group Training Guides

How to stay up to date on new content Register for Support Zone / Info Zone to receive monthly newsletter Join “SYSPRO Education” LinkedIn group

Your to-do list Register for Support Zone / Info Zone Register for Support Zone Forum Join “SYSPRO Education” group on LinkedIn Join “SYSPRO Users” group on LinkedIn Subscribe to SYSPRO Blogs

Questions and Answers