Michael Hinckley Program Manager, DSM LinkedIn: Community: Tampa Bay SharePoint User Group Organizer, SharePoint Saturdays Florida (Orlando, Tampa, South Fla) Certifications: MCITP: Microsoft Certified Professional, SharePoint Administration 2010 MCTS: Microsoft Office SharePoint 2010, Configuring MCTS: Microsoft Office SharePoint Server 2007, Configuring Microsoft Cloud Accelerator Contribution Author (May 2012): The CxO’s SharePoint Pocket Guide: 100 Smart Questions to Ask About a SharePoint 2010 Deployment

2007 WSS 2007 MOSS 2010 Foundation 2010 Server Standard (CALs) Enterprise (Standard + Enterprise CALs) SharePoint Online (Plan 1) SharePoint Online (Plan 2)

SharePoint 2010 On Premises Editions sharepoint.microsoft.com/en- us/buy/Pages/Editions-Comparison.aspx

6 | Microsoft Confidential Customize sites to deliver business solutions SharePoint On Premises/Office 365 Comparison My Sites, Team Sites Intranet Sites LOB Integration, BI, FAST Search, Internet Sites Planned for future service releases

7 | Microsoft Confidential SharePoint Online new features My Sites, Team Sites Intranet Sites Customize sites to deliver business solutions

LOB Integration, BI, FAST Search, Internet Sites

Plain English can be broken down into Goals / Requirements / Specs Devoid of Buzz Words or fuzzy concepts Identify the Who’s out of the gate Get it all on a SIGNED by Sr. Sponsor in a Vision or Understanding document

Connect and empower users Increase productivity and information value Collaboration Building business communities and project groups Manage total cost of ownership Consolidate Infrastructure, systems and simplify integration Content Management Respond to business needs Improve organizational effectiveness Unlock business data Rapidly create no-code collaborative solutions for new opportunities Work seamlessly with partners Streamlining data accessibility Creating flexible shared systems Managing security Regain control of end user solutions

Core foundational elements of Microsoft SharePoint ® Online and 2010 Server in support of the additional workloads. 11

Participating in teams My Network Blogs Wikis Tags Tag Clouds Tag Profiles Ratings Colleague and Presence (with Lync)

Metadata Finding content Managed metadata services Content Types Document Sets

Access Services Visio Services Out of the Box WorkFlows SharePoint Designer Customizations (Free)

People and expertise search Recently authored content Expertise identification

Capabilities Workloads Authentication Permissions Creation of a cohesive end user experience Information Architecture On-boarding and Off-boarding of data Requirements (Browser, Device, etc.) Architectural Approaches (if using Hybrid)

ROI of Capabilities vs. Cost Cut off points: Online or On Premise (Foundation, STD and ENT) User Plans Flexibility of understanding Capabilities vs. trade offs Understanding of flexibility Platform as a whole Business Goals Now Down the road (just over the bend, half way, once we are there) Mapping Workload Features to Business Goals Major effort to get End Users to use it (From Change Management to Training)

Focus on SharePoint’s flexibility Educate on the tool Communicate context Rate collaboration maturity Give people a reason to visit Create User Accountability Define ‘Collaboration’ Place SharePoint in the Flow Lee Reed on

1. System Administrator 2. Backup Administrator 3. SharePoint Farm Administrator 4. SQL Administrator 5. Active Directory Resources 6. Enterprise Site Collections Admin 7. Enterprise Security Admin 8. Site Owner (Team Sites) 9. Site Owner (Publishing) 10. Contributor 11. Reader 12. Developer 13. Product Management 14. Program Management 15. Information Architecture 16. Tester 17. User Experience

1. System Administrator 2. Backup Administrator 3. SharePoint Farm Administrator 4. SQL Administrator 5. Active Directory Resources ?????? 6. Enterprise Site Collections Admin 7. Enterprise Security Admin 8. Site Owner (Team Sites) 9. Site Owner (Publishing) 10. Contributor 11. Reader 12. Developer 13. Product Management 14. Program Management 15. Information Architecture 16. Tester 17. User Experience

Microsoft Online IDs Single Sign On with AD credentials through ADFS Microsoft Windows Live IDs for External Users Automatically revoke their access after a certain period of time

99.9% percent uptime. Set for recovery time objective (RTO) and recovery point objective (RPO). Availability %Downtime per yearDowntime per month*Downtime per week 90% ("one nine")36.5 days72 hours16.8 hours 95%18.25 days36 hours8.4 hours 98%7.30 days14.4 hours3.36 hours 99% ("two nines")3.65 days7.20 hours1.68 hours 99.5%1.83 days3.60 hours50.4 minutes 99.8%17.52 hours86.23 minutes20.16 minutes 99.9% ("three nines") 8.76 hours43.2 minutes10.1 minutes 99.95%4.38 hours21.56 minutes5.04 minutes 99.99% ("four nines")52.56 minutes4.32 minutes1.01 minutes % ("five nines")5.26 minutes25.9 seconds6.05 seconds % ("six nines")31.5 seconds2.59 seconds0.605 seconds

Office 365 is HIPPA complaint Check legal restrictions on where specific data can be hosted Germany Microsoft’s Data Centers are located throughout the world and logically grouped per continent

Total pooled storage available to a tenancy is a sum of: Base storage of 10GB Plus 500MB per USL (excluding kiosk and external users) Example, if an organization bought 1000 E Plan licenses, Tenancy will have 10GB + 500MB*1000 = 510 GB Above pooled storage can be distributed amongst non-mysite site collections An organization can also purchase additional storage up to a total pooled storage of 5TB per tenancy

On Premise (AD) 2010 FAST Search 2010 Business Intelligence MOSS 2007 Custom Applications SharePoint Online for Collaboration (AD) 25

Need to buy Windows Server and License (Foundation) SharePoint Server License Standard CAL Enterprise CAL SQL Server Standard or Enterprise licenses FAST Search License Planning and Proof of Concept (SharePoint Deployment Planning Services)

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Plan 2 include all features included in Plan 1; offers are inclusive and not additive Office Web App Plans include SharePoint Online Workload Standalone SKUs Key Features Exchange Online (Plan 1) $5.00 Exchange Online (Plan 2) $10.00 SharePoint Online (Plan 1) $5.25 SharePoint Online (Plan 2) $10.25 Lync Online (Plan 1) $2.00 Lync Online (Plan 2) $6.50 Office Professional Plus $12.00 Office Web Apps (Plan 1) $11.25 with SPO Plan 1 Office Web Apps (Plan 2) $16.25 with SPO Plan 2

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So How Long Do They Take?

IT Depends

Weeks Networking, Domains, and Certificates Production Pilot Project Kickoff Identity Management, and Provisioning Clients/Mobile Devices SharePoint Online Lync Online Exchange Online Velocity Migrations MX Record Changed Deployment Complete Plan Prepare Migrate First Mailbox Migrated Training On-Premises Discovery Develop Plans and Strategies

SharePoint Online Planning Guide for Office 365 for enterprises SharePoint Online Planning Guide for Office 365 for enterprises SharePoint Online Planning and Administration site also provides useful information for small and enterprise organizations. SharePoint Online Planning and Administration Refer to this site for additional information related to SharePoint Online.

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Service Updates for Office 365 for enterprises Service Updates for Office 365 for professionals and small businesses Service Updates for Office 365 for professionals and small businesses 36

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E A08-6A76FA3DA769/656949ebook.pdf

Size of Organization Geographical Compliance Data Security Business critical custom applications Size / Cost of Content Will new features create new levels? BI E5? Are Lync and Outlook true value adds?

All Features will be available in the Cloud only a question of when! SharePoint Solution Architect/ITPro space wide open Need a real working Proof of Concept SharePoint Deployment Planning Services (SDPS) provide customers planning around Office en/sdps/Pages/SharePoint Office-365.aspx

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Larger Organizations Is Cloud something for us Enterprises chaps? Departments and Smaller teams are begging for it Becomes another topic added to already long list IT discussions Small Business What is SharePoint? What can I do with it? Where do I sign up? 42

Similar learning curve as On Premise Make sure Business Goals drive Solution Architecture and user acceptance Don’t skip Governance! SharePoint community full of resources Make sure to know what is available in O365 and what is On Premise One Note is the best starter exercise

Project Management Far reaches of the Globe Mobile Client Portal 44

Can be perceived as job threat Fear of unknown Fear of change Fear of expectations 45

1. Knowledge worker productivity gain: $657,000 across all employees in the organization 2. Mobile worker incremental productivity gain: $168,750 over three years 3. Eliminated hardware: Savings of $64,000 over three years 4. Eliminated third-party software: Savings of $10,000 over three years 5. Web conferencing savings: Savings of $25,000 over the life of the study 6. Substituted Microsoft licenses: Savings of $125,000 in the initial period of the study 7. Avoided on-premises planning and implementation labor: Savings of $35,000 in internal labor and professional services costs 8. Reduced IT support effort: Savings of $206,350 over three years 9. Reduced travel costs and corresponding CO2 emissions: Savings of $260,625 over the life of the study and a reduction of 47,000 kg of CO2 emissions from air travel 46 Link to Study

“….(S)harePoint can make a real difference in the way people get their jobs done, without having to go to their IT departments and beg for developers” to help them. “ Rackspace SharePoint Architect Jeff Deverter “End users are driving the way SharePoint is used within an organization, and that fact alone can complicate things” Rackspace Chief Technology Officer John Engates

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