ENROLLMENT BROKER SERVICES REQUEST FOR PROPOSAL 15-036 on behalf of the Family and Social Services Administration INDIANA DEPARTMENT OF ADMINISTRATION

GENERAL INFORMATION Attendee Sign-In Sheet Sign-In Sheet and PowerPoint will be posted on State’s Solicitation Website INDIANA DEPARTMENT OF ADMINISTRATION

RFP QUESTIONS AND ANSWERS Questions answered verbally today are neither official nor binding and should be submitted in writing if it will affect your proposal response via Attachment H – Question and Answer Response Template. All questions must be submitted using the Question and Answer Template provided by 3:00 PM Eastern Time on December 10, 2014 Email: MAROBINSON@idoa.in.gov Fax: 317.232.7312 INDIANA DEPARTMENT OF ADMINISTRATION

ACCESSING RFP DOCUMENTS www.in.gov/idoa/proc INDIANA DEPARTMENT OF ADMINISTRATION

ACCESSING RFP Documents INDIANA DEPARTMENT OF ADMINISTRATION

INDIANA DEPARTMENT OF ADMINISTRATION

KEY RFP DATES INDIANA DEPARTMENT OF ADMINISTRATION

PURPOSE AND SCOPE OF RFP 15-036 The purpose of this RFP is to select a vendor that can satisfy the State’s need for Enrollment Broker Services. It is the intent of FSSA to contract with a vendor that provides quality Enrollment Broker Services. Enrollment Broker Services The Contractor shall provide the following Enrollment Broker Services for the State’s Hoosier Healthwise, Healthy Indiana Plan (HIP), and Hoosier Care Connect programs: Helpline Systems Educational Materials Data Entry & Correspondence Information/Database Systems Administrative Tasks Quality Improvement INDIANA DEPARTMENT OF ADMINISTRATION

RFP OUTLINE INDIANA DEPARTMENT OF ADMINISTRATION

BUSINESS PROPOSAL Company Financial Information (Section 2.3.3) Confidential information must be kept separate from the proposal in both hard and soft copy. INDIANA DEPARTMENT OF ADMINISTRATION

COST PROPOSAL Project Directly on Screen INDIANA DEPARTMENT OF ADMINISTRATION

TECHNICAL PROPOSAL INDIANA DEPARTMENT OF ADMINISTRATION

MINORITY AND WOMEN’S BUSINESS ENTERPRISE Complete Attachment A, MWBE Form - Include sub-contractor letters of commitment Goals for this RFP: - 8% Minority Business Enterprise - 8% Women’s Business Enterprise INDIANA DEPARTMENT OF ADMINISTRATION

MINORITY AND WOMEN’S BUSINESS ENTERPRISE This amount comes from Attachment E. $$$$$$ INDIANA DEPARTMENT OF ADMINISTRATION

INDIANA VETERANS’ BUSINESS ENTERPRISES SUBCONTRACTOR COMMITMENT (ATTACHMENT A1) Complete Attachment A1, IVBE Form - Include sub-contractor letters of commitment Goal for this RFP: 3% INDIANA DEPARTMENT OF ADMINISTRATION

INDIANA VETERANS’ BUSINESS ENTERPRISES SUBCONTRACTOR COMMITMENT (ATTACHMENT A1) This amount comes from Attachment E $$$$$$ INDIANA DEPARTMENT OF ADMINISTRATION

INDIANA ECONOMIC IMPACT The State defines FTE as a measurement of an employee's productivity on a specific project or contract. A FTE of 1 would mean that there is one (1) worker fully engaged on a project; forty (40) hours a week, fifty-two (52) weeks a year. If there are two (2) employees each spending 1/2 of their working time, 20 hours per week, on a project that would also equal 1. $$$$$$ INDIANA DEPARTMENT OF ADMINISTRATION

RFP SCORING AND EVALUATION INDIANA DEPARTMENT OF ADMINISTRATION

QUESTIONS AND ANSWERS INDIANA DEPARTMENT OF ADMINISTRATION

ADDITIONAL INFORMATION IDOA PROCUREMENT LINKS AND NUMBERS http://www.in.gov/idoa/2354.htm 1-877-77BUYIN (8946) For Vendor Registration Questions http://www.in.gov/idoa/2464.htm For Inquiries Regarding Substantial Indiana Economic Impact Link to the developing “one stop shop” for vendor registry with IDOA and Secretary of State. http://www.in.gov/idoa/2467.htm Secretary of State of Indiana: Can be reached at (317) 232-6576 for registration assistance. www.in.gov/sos Vendor Handbook: Online version available at http://www.in.gov/idoa/files/vendor_handbook.doc Minority and Women Owned Business Enterprises: http://www.in.gov/idoa/files/Certification_List(48).xls for table of IDOA certified MBEs and WBEs. For more WBE’s information http://www.in.gov/idoa/2352.htm RFP posting and updates: Go to http://www.in.gov/idoa/2354.htm (select “State of Indiana Opportunities” link) Drag through table until you find desired RFP/RFI number on left-hand side and click the link. INDIANA DEPARTMENT OF ADMINISTRATION