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Presentation transcript:

Trust and Adjust

From… WHO IS HEATHER??

WHO IS HEATHER?? To…

WHO IS HEATHER?? Mom

WHO IS HEATHER?? Adventurer

WHO IS HEATHER?? Author

WHO IS HEATHER?? Relationship Expert

Heather is a: Certified DiSC facilitator Author of Find Your Fire and Teams On Fire! Certified Corporate Coach TV and Radio Show Host Business Owner for 18yrs

Her Clients Include: Amex AT&T Kravet Fabrics Liberty Bank State Farm Insurance Symbol Technologies United Illuminating Weatherproof

Who Are You?

Why? 3 hrs week wasted 3 x 100 x 26 = 7,800 More people impacted more wasted resources…

Ever have a miscommunication?

Discomfort

DiSC Understand Self Appreciate Other Styles Adapt to Improve Communication

Are You? Outgoing and Direct? Or Reserved and Indirect?

Are You? More Competitive and Directing? Or More Talkative and Interactive?

Are You? More Accepting and Doing? Or More Assessing and Thinking?

How can we use this information? High D’s Need: Brief, direct communication Let them initiate Focus on results Independence

How can we use this information? High i’s Need: Friendly interaction To verbalize thoughts and feelings Public recognition for accomplishments Written details

How can we use this information? High S’s Need: Relaxed cooperation Consistency and stability Sincere appreciation Their contribution important to overall good

How can we use this information? High C’s Need: Clear expectations and deadlines Precision and focus Less socializing Their high standards to be valued

Perspective

Take Action! “Appreciation is the first step to setting the inner spirit of your team aflame.” Heather Hansen O’Neill

Change…

My Gift… For YOU…

My Gift… Top 10 Leader Questions PM Action Success Plan Team Development Video And More