Finding the Right Fit for Faculty IT Development Tina Green, Mississippi State University Heather McCullough, Ph.D., University of North Carolina at Charlotte Kenley Obas, Alabama State University EDUCAUSE Southeast Regional Conference June 2007

Three Universities, Three Solutions Alabama State University –Peer Faculty Development Univ. of North Carolina at Charlotte –Target discipline-specific uses of technology –Coordinate with campus IT units Mississippi State University –Engaging and Supporting Faculty

Kenley Obas A LABAMA S TATE U NIVERSITY ALASU. EDU Peer Faculty Development

 Founded 1867  Historically Black Institution  Located in Montgomery, AL  5600 students  150 full-time faculty  Nation’s number one producer of African- American Educators

 Adopted Blackboard in Spring 2005  Fully Integrated with SIS  Adopted Elluminate in Fall 2005  10 completely online courses as of Spring 2007  50 + blended/hybrid Courses

 Comprehensive Training  3 hours  Emphasized quantity vs. quality  One college at a time….  Almost 30 faculty members attended each session  Training Manual  50 pages  Website with Documentation

 “Too long...”  “I need more”  “Insure everyone is at the same level”

 Most sessions conducted at the begin of semester  Workshop Emphasized Applications  Basic Blackboard  MS Access  MS PowerPoint

 Blackboard Café  Drop -in Session  Peer training  Break out sessions  Emphasized social aspect  Over 100 faculty attended  Food and Prizes!!

 Concept/ Instructional Design Driven  Moving Your Course Online  Using Online Collaboration  Teaching a Blended Course

 Technology Liaison  Attended Summer Technology Seminar  Speak with vendors  Video iPods for Everyone!  Attend presentations during semester  Leaders during Blackboard Café  Conduct workshops

 “Just right…”  “What I expected”  “Perfect”

 More Faculty Training  Further Development of Faculty Blog  Recording Sessions  Reaching More Adjunct

University of North Carolina at Charlotte Heather McCullough Discipline-specific training in instructional technology

UNCC – The Way It Was Technology Support Divisions –Information Technology Services –Faculty Center for Teaching and eLearning –Desktop support by department No discipline-specific IT support Focus on technology training over pedagogy Heather McCullough

UNCC – Faculty Comments “Too generic” “Too inconvenient” “Does not meet my needs for teaching” Heather McCullough

UNCC – A New Approach Language Resource Center Serves Foreign Languages & ESL I-Tech Showcases I-Tech Workshops Heather McCullough

UNCC – A New Approach LRC I-Tech Showcases –Faculty-led demos 4-5 per semester minutes 1-3 presenters Discipline-specific and general IT Teaching first! Focus on pedagogy and use of technology in class Heather McCullough

UNCC – A New Approach LRC I-Tech Workshops –Occur just after showcase –LRC Trainers –ITS and FCTeL Trainers come to LRC Heather McCullough

UNCC – A New Approach Outcomes –Attendance steady –Online video recordings –Meet faculty on their “turf” –Increased communication Full-time, part-time instructors, Librarians, FCTeL Consultants, ITS Services, across languages –Faculty service –Faculty research Heather McCullough

UNCC – What’s Next Technology for discipline-specific research Librarians and other information specialists RSS feed added for recordings Develop virtual showcases Showcase model adopted by other campus units Heather McCullough

Center for Teaching and Learning Tina M. Green Engaging and Supporting Faculty

Land-grant institution, research- oriented Located in Starkville, MS Approximately 16,000 students Approximately 1100 teaching faculty 10 Colleges Designated as Doctoral/Extensive About Mississippi State To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced.

Adopted WebCT in 1998 –Integrated with SIS in 2004 –891 courses Spring 2007 –MBA, Engineering, Geosciences have completely online degrees Also use Wimba, podcasting and an interactive video network Standardizing with eInstruction – Fall 2007 All Banner modules 7.x, Banner Web for products Luminis Platform III.3.3, WebCT Campus Edition 4.x, Luminis Data Integration Suite (LDIS) MSU To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced.

Grass roots effort More prevalent interest in course management tools No “standard” for tool - both WebCT and Blackboard Faculty were requesting more support Support spread across numerous units and not faculty centered The Way it Was To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced.

Established in January 2006 Renovations began Spring 2006, completed in December 2006 Full time staff –2 instructional resource consultants –3 graduate assistants Provide faculty instructional technology support –Phone, one on one, seminars, workshops Located in Mitchell Memorial Library The Center for Teaching and Learning To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced.

All instructional technology support was transferred ITS and Library now focus on applications Center focus on pedagogy Teaching and Learning Seminars Brown Bags Grisham Master Teacher Series Observations of teaching The Center for Teaching and Learning To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced.

WebCT Respondus Lockdown Browser Podcasting Audience Response Classroom Technology Lecterns Wimba The Center for Teaching and Learning To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced.

Module training model developed Introduction workshop introduces concepts Additional workshops - more detail on each area - 8 total workshops 1.Assessment 2.Communication Tools 3.Content Modules 4.Dreamweaver 5.Grade Management 6.Preparing Documents 7.Web Graphics WebCT To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced.

Hired and trained Graduate Assistants 45 hours a week coverage Immediate one-on-one phone assistance Assistance in person by appointment or drop-in Opened from 8:00 am - 5:00 pm Monday – Friday T-metrics and Magic IT support became an option on Help Desk phone tree One-on-One Assistance To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced.

Growing demand for one-on-one assistance at semester startup –Held the week prior to the start of classes –Week begins with Introduction to WebCT –Followed by 3 days of open lab with ITS consultants –ITS consultants are available to answer questions and assist with semester startup –No instruction is planned for the open lab times –WebCT and Classroom Technology Lectern JumpStart To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced.

Boot Camp To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced. Boot Camp –3 day intensive training –Laptop incentive –Representation from each college –College pays 50% –Can opt to send additional representatives at full price –Center organized and led –Library and ITS also provide training

Upgrading to Blackboard Vista eInstruction Standardization Fall 2007 Continuation of Boot Camp Podcasting Continued growth of workshops and seminars Continue to develop relationships with campus organizations Continue to represent teaching and learning on university committees Future To foster a university culture where quality teaching and engaged learning is universally revered and practiced. To foster a university culture where quality teaching and engaged learning is universally revered and practiced.

Questions? EDUCAUSE Southeast Regional Conference June 2007