An American Success Story Over 150 Years in the Utility Business Fortune 1000 Company 1.4B Annual Revenues 5,300 Employees The Leading Manufacturer of Water Infrastructure and Flow Control Products and Services

What is AMI? Advanced Metering Infrastructure, is the complete automation of the process of determining how much electricity has been used by the customer for any time period and producing a bill to the customer for that usage.

How The Process Works It all begins with power useage… RF-Thermostat 900 MHz RF Electric Meter Electric Meter with Under the Glass (MIU-LF) Gateway to RF-Thermostat Load Management/ Energy Conservation 900 MHz RF Electric Meter

GSM/GPRS/Broadband/ Private network How The Process Works Usage data is communicated to the collector and Internet… NC (Collector) GSM/GPRS/Broadband/ Private network

How The Process Works Usage data is then communicated to utility host server Utility Host Server

How The Process Works Utility host server communicates data to Third Party Billing software, Cell Phones/PDAs and the web user Interface. Utility Host Server Third party billing software Web user interface Cell phone/PDA

GSM/GPRS/Broadband/ Private network How The Process Works NC (Collector) GSM/GPRS/Broadband/ Private network RF-Thermostat 900 MHz RF Electric Meter Electric Meter with Under the Glass (MIU-LF) Gateway to RF-Thermostat Utility Host Server Third party billing software Load Management/ Energy Conservation RF-Thermostat 900 MHz RF Electric Meter Cell phone/PDA Web user interface

Five Major Components of Mi.Net

Five Major Components of Mi.Net

Five Major Components of Mi.Net

Five Major Components of Mi.Net

Five Major Components of Mi.Net

Mi.Net System Components Mi.Node-E Integrated Into Meters From Landis+Gyr Integration Into Focus, S4E, and Focus AX In Development Features Tamper Detection & Notification Power Outage Detection/Restoration with Automatic Notification Load Profiling, Demand, & TOU Calculations w/Integral Clock Power Quality Monitoring – Line Voltage, Blink Count, Outage Count Consumption Measurements - +kWh, -kWh, Net kWh, & Added kWh Non-Volatile Data Storage, 45D Two Way Communication

Mi.Net System Components Mi.Node-W Soft disconnect Alarms, and alerts Leak detection Revenue protection and fraud detection Web access for consumers, etc Meter Right-Sizing One Way Communication Hot Rod Mi.Node Two Way Communication Lithium battery has 20 year life Mi.Node Mi.Node Mi.Node Mi.Gate

Mi.Net System Components Mi.Gate — Central and Communication Module Power 120 volts AC 10W idle 15W active or 12 volt DC solar power Communication Cell, Ethernet, Wi-Fi or Radio Size and Weight 7” x 10” x 3” 2.5 Lbs.

Mesh Networking Engineered routes between nodes Nodes can all connect to each other via multiple hops Self-healing = very reliable

Star Networking In a star network environment, communication signals are transmitted from each meter to the receiver and then to the utility.

Mesh or Star Technology – Mi.Net is both 900 MHz Radio Technology Stable technology Battery backup

Mi.Net System Components Mi.Host — Host server where all the information is processed 120 volts AC

Host Server and user Interface Mi.Host Windows SQL Server On-demand Two-way Reading Hosted or Utility Owned Options

Host Server and user Interface Mi.Host Windows SQL Server On-demand Two-way Reading Hosted or Utility Owned Options Consumption Profiling Leak Detection Reports Meter Tampering Reports

Host Server and user Interface Mi.Host Windows SQL Server On-demand Two-way Reading Hosted or Utility Owned Options Consumption Profiling Leak Detection Reports Meter Tampering Reports GIS Routing tools and Outage Management Time of Use (TOU) billing Transfers Appropriate Billing Data

Host Server and user Interface Mi.Host Windows SQL Server On-demand Two-way Reading Hosted or Utility Owned Options Consumption Profiling Leak Detection Reports Meter Tampering Reports GIS Routing tools and Outage Management Time of Use (TOU) billing Transfers Appropriate Billing Data Customer Account Access Real-time e-mail and SMS Messages Temperature and Precipitation Data

User Interface Easy Navigation ALL Meters

User Interface – By Account Intergrated CIS Data On-demand Reads “to the Meter”

User Interface – Reports Numerous Report Formats On-Line Graphs to Export to Excel

GIS Tool – Outage Management If you click the Outage tab in the upper left corner

GIS Tool – Outage Management Full Outage list is then shown for sorting and prioritizing work

GIS Tool – Outage Management Click on an icon and you can see address detail

Consumer Alerts, also Emailed Consumer Home page Easy Navigation Linked from Utility Message from Utility Consumer Alerts, also Emailed Weather Data

Consumer Settings Page Consumer Managed Email List Consumer Selected Units Consumer Managed Thresholds

Consumer Daily Consumption Year, Month or Hourly Consumer Threshold

Consumer Hourly Consumption

Hosting Provides a carefree experience Eliminates Capital investment costs for Host Server hardware Upfront software costs Tasks associated with the host server Town need to monitor & manager daily operation of the system Provides a carefree experience

Benefits of Core Functionality Re-deploy Meter Reader resources Reduce Meter Reader vehicle expense Eliminate lost time accidents Reduce clerical billing expense Reduce meter reading/billing errors

Additional Benefits Obtainable On-demand meter readings Detect meter tampering Detect meter theft Detect customer outage and duration Remotely reconfigure meter

Benefits Beyond metering Monitor customer and system loading Real time loading of distribution equipment Detect customer-owned generation backfeed into utility Enable logging of power quality data Correlate load demand with ambient weather conditions Allow use of advanced tariffs (TOU)

Benefits for the Consumer Provide real-time electricity pricing Option to allow demand response with associated cost saving Allow totalization of physically remote locations into one bill Opens up various tariff options

Information Access Web access of meter data by: Utility Customer

Empowering Consumers and Utility Personnel PC Cell Phone PDA

Enterprise Resource management Customer Access Remote Thermostat Home Display Smart Meters Electric, Water, Gas Residential C & I Support for ISO DR Certified Vendor for ISO-NE Carried over to NY ISO Maintenance, Operation Power Outage Management Tamper Detection Remote Hard Disconnect Remote Soft Disconnect Transformer Loading Energy Management Remote control of Thermostat Remote Control of any Load Billing Services Support for existing Billing System Rate, TOU, Demand Virtual Metering Enterprise Resource Management Customer Information System Global Information System Meter, Transformer

High Bill Complaints

Improve Customer Relations I called one of our Selectmen after his use was picked out by our variance report. Was able to give specific hours with high use Blamed us first Blamed kids second Blamed wife third After we had the first snow of the year, I called him the next morning and told him that his use remained low that night He realized that it was his engine block heaters from trucks that had previously been garaged at another location

Improve Customer Relations Last month high bill complaint Went into his history and asked — what did you begin doing at 10:00 on January 20th? You could see by the look on his face that he knew what the problem was. He left, then called back a few hours later to see if his use had returned to normal.

Pilot Project What is it? Why do it? Test drive before you buy. 20 Electric meters & Mi.Nodes 20 Water meters & Mi.Nodes 1 Collector Hosted Data Collection Practice use of our Software Why do it? Test drive before you buy. Gain operational experience with a real AMI system Get comfort with our software & user interface Demonstrate Mi.Net/WiFi compatibility Gain confidence on our communications scheme Meter-Radio-Collector-Host-YOU

Migration Path – Hybrid Solution Water AMI (1-way instead of AMI (2-way) Electric AMI (2-way)Water data jumps from water meter… to electric meter… then to collector… then to server (host) Pro — cost savings on water radio module Con — reduced feature set for water customers

Pop Quiz What do the following have in common? • Last • Fast • Week • Weak • Next • Text • Home • Rome One LETTER difference, but VERY different meanings

Extra Credit What is the difference?

Lower Cost Hybrid AMI System AMR Module (Hot Rod) able to communicate with Mi.Node Electric Radio Clear Migration Path to AMI Allows for “Hybrid” Installations Offers Lower Cost Full AMI One Way/ Two Way Deployment

Our Experience Water Metering AMR Systems Electric Metering AMI Systems Our products are deployed in thousands of water and electric utilities We have shipped hundreds of thousands of AMR radios Our Service Division has installed numerous AMR/AMI systems across the U.S.