QCTO A Discussion on the way forward and implications for SAAFoST SAAFoST Northern Branch 26 October 2010 Michael Davies

Background Framework for the National Skills Development Strategy

REVISED AND NEW LEGISLATIONAND The Skills Development Amendment Act (Act No. 97 of 2 November 1998, as amended 30 April 1999, as amended 14 November 2003, as amended 1 December 2008) New definitions

Learning Means the acquisition of knowledge, understanding, values, skill, competence or experience Learning Programme Includes a learnership, an apprenticeship, a skills programme and any other prescribed learning programme which includes a structured work experience component Skills Development Provider Means a provider of an occupational programmeprogramme

Occupational Qualification Means a qualification associated with a trade, occupation or profession resulting from work based learning and consisting of knowledge unit standards, practical unit standards and work experience unit Standards Occupational Qualifications Framework Means the sub framework for occupational qualifications which forms an integral part of the National Qualifications Framework Trade Means an occupation for which an artisan qualification is required

REVISED AND NEW LEGISLATION The National Qualifications Framework Act (Act No. 67 of 2008 promulgated 17 February 2009) Definition The NQF is a comprehensive system approved by the Minister for the classification, registration, publication and articulation of quality assured national qualifications Levels Three Sub Frameworks each with its own Quality CouncilCouncil New responsibilities for SAQA

NQF Advanced National Certificate (Vocational) Eg, National Skills Certificates Eg, National Occupational Awards Doctoral Degree Masters Degree Master Postgraduate Diploma Professional Qualifications s Degree Bachelor Degree Advanced Diploma Diploma Advanced Certificate Higher Certificate Incl. subject / unit certificates National Senior Certificate (Grade 12) General Education & Training Certificate (Grade 9) Advanced National Certificate (Vocational) 5 Adult National Senior Certificate Units of learning to be accumulated National Certificate (Vocational) 4 National Certificate (Vocational) 3 National Certificate (Vocational) 2 OQF Level 1 Level 3 Level 2 Level 4 Level 6 Level 5 Level 7 Level 9 Level 8 Level 10 HEQF GFETQF OCCUPATIONAL QUALIFICATIONS FRAMEWORK

National Skills Development Strategy Ending poverty through the creation of decent work Strategic Prioritiess Strategic Areas of Focusof

i. Speeding up growth and transforming the economy to create decent work and sustainable livelihoods ii. Massive programme to build economic and social infrastructure iii. Comprehensive rural development strategy linked to land and agrarian reform and food security iv.Strengthen the skills and human resource base v. Improve the health profile of all South Africans vi. Intensify the fight against crime and corruption vii. Build cohesive, caring and sustainable communities viii. Pursuing African advancement and enhanced international cooperation ix. Sustainable resource management and use x. Building a developmental state, including improvement of public services and strengthening democratic institutionsinstitutions

Focus Areas Equity Impact (Class, race, gender, age, disability, HIV/Aids) Code of decent conduct Learning Programmes for Decent WorkWork Programme Delivery Partners Workplace Skills Plans and Pivotal grants

Four Kinds of Programmes Programmes to Facilitate Access PIVOTAL programmes Skills programmes and other non accredited short courses Programmes that build the academic profession and engender innovation

Programmes to Facilitate Access Information and Career Guidance Recognition of Prior Learning Raising the Base

Pivotal programmes Pivotal Programmes are those Professional, Vocational, Technical and Academic learning programmes that meet the critical needs for economic growth and social development

The Pivotal programme Diagram Professional Body Model Required Qualification Required for Practice Professional Co-operative Learning Model Diploma ModelWork Integrated Learning Para Professional Apprenticeship Model Occupational Theory Structured Workplace Learning Trade Internship Model Institution Based Qualification Workplace Learning further access General to Occupation

Skills programmes Shorter programmes with a specific application or specialisation Continuing professional development

Programmes that build the academic profession and engender innovation Educational Professionals development

QCTO APPROACH TO CURRICULUM DEVELOPMENT The development need must be formalised through submission of application to QCTO To ensure no overlaps or duplications there will be a Structured development process using: QCTO-registered qualification design facilitator National Organising Progression Framework & OFO OFO occupational descriptors & OFO Unit group tasks OQF Level descriptorss Process questions, templates and electronic capturing systemsystem

LevelTypical activitiesRoleWorkplace FocusTime 10Envisioning future scenariosVisionary leadershipFuture shape of organisation, industry, profession years 9Set and implement strategiesLeading and directingThe 'business landscape' or profession 5-10 years 8Manage or design systemsResource managementPolicy, resource allocation3-5 years 7Manage or design processesChanged practicesNew technology, systems1-3 years 6Develop and implement changes OptimisationImprovements6 mth -1yr 5Maintain efficienciesStability and consistencySystems3-6mth 4Setup processes and solve process problems Process managementProcess data1-3mth 3Adjust, maintain and overseeProceduresProductivity1wk 2Monitor, support OperationsMachinery1 day 1Perform elementary tasksTaskMachines, tools1 day OQF LEVEL DESCRIPTORS: USE TO DETERMINE LEVEL OF TASKSTASKS

OVERVIEW OF PROCESS 1.Initial research & Scoping 2.Occupational Profile 3.Development Pathway 4.Learning Process Design 5.Qualification Assessment Specifications 6.Qualification & Unit of learning Appointment of Qualifications quality partner Curriculum published on NOPF Published on NOPF To SAQA registered on NLRD

Ladder of Learning Food and Beverage SGB (CEP) NQF Level Food and Beverage Process Machine Operator Process Controller Packaging Controller 3511/ 3512 Food/ Bev Trade Craft Artisan New Entrant Operator Controller/ Artisan/ Supervisor First Line Manager Graduate Development Programmes Continued Professional Development Engineering Artisan InductionRaising the Bar Foundational Learning Certificate Mathematical Literacy and Communication Preparing unemployed for access Skilled technical operator in Primary or secondary process Packaging or Process Manager Occupational Process Technician Supervisor Technical Specialist Manager Technician Supply Chain Management Production Logistics Purchasing New Product Development Research And Development SHEQ Manager Laboratory Specialist Occupations after first Degree Factory Manager

Raw Materials Purchasing Inbound Conversion Inventory Warehousing Distribution Retailer ShopperConsumer Marketing Satisfy Demand Compliance to Specification Quality Manager (Integral part of the sourcing, conversion and supply specifications) Cost, Quality, Service Point of Purchase, Range Merchandising Create Demand Management (Supply)(Customer)(Channel) (Brand & Product) Product to Shopper Format Size Product to Consumer Technology Branding Supply Chain Performance (Pack to Order)(Forecast) Performance (Product Specifications) Development of New Product Research & Development Manager (Integral part of the Innovation Process of the Brands and product development)

Research and Development Career Progression New Product Development Technologist Recruited according to profile, Graduate with specific personality and behavioural traits New Product Development Manager Researcher Research and Development Manager Technical Specialist Technical Specialist may have an engineering background and technical experience and may come from operations

Proposed Graduate Development Programme New Product Technologist Knowledge Component Subjects like Marketing Management Consumer Behaviour and Market Research, Communication, Cost and Management Accounting Nutrition, Physiology, Biology, Food legislation and Compliance, Industrial Engineering

Proposed Graduate Development Programme Research and Development Skills Component Modules like Organisational Induction Negotiation Skills Interpersonal Skills Conflict Management Problem Solving Managing Meetings, Implementing Project Plans

Proposed Graduate Development Programme Research and Development Experiential Component Modules like Time assisting in a New Project Development Assisting in Launch Time in Manufacturing environment Time in researching and understanding ingredients

Quality Assurance Career Progression Laboratory Technician Recruited according to profile, Graduate with specific personality and behavioural traits and is developed to become a generalist to fulfil task as compliance, audit and systems, and to conduct analytical and microbiological testing Laboratory Manager Quality Control Supervisor Quality Assurance Manager There has been much debate regarding Laboratory Assistants. Laboratory Assistants and Quality Controllers will have a role but will either progress in production or will have to complete a Diploma or Degree to progress in quality

Proposed Graduate Development Programme Laboratory Technician Knowledge Component Subjects like Manufacturing and Supply Chain Management Communication Financial Management Quality Management and Compliance systems SHEQ

Proposed Graduate Development Programme Laboratory Technician Skills Component Modules like Organisational Induction Negotiation Skills Interpersonal Skills Conflict Management Problem Solving Sampling and Testing Methodologies Working on differing Laboratory Equipment and processes

Proposed Graduate Development Programme Laboratory Technician Experiential Component Modules like Laboratory work Time working in systems monitoring, compliance Time in Manufacturing environment Time in all quality control areas of production process

Manufacturing Management Modules like

Personal Mastery & Communication Locus of control, Self- awareness Personal productivity and time management Problem solving and decision- making Assertiveness, Conflict handling Interpersonal skills in a diverse environment Negotiation skills, Report Writing, Presentation Skills Constructive participation in meetings, Career goals Job competencies, Competency assessment, Personal Development Plans Manufacturing Management & Continuous Improvement The role of manufacturing in a systems context Manufacturing methodologies, Manufacturing layouts, Statistical process control, Quality Assurance, Management of costs, Programmes to maintain and improve efficiencies, Fault finding and problem solving, Analysing data to identify opportunities for improvement, Generating and testing improvement Options, Setting improvement objectives, Developing action plans Making proposals and recommendations The effects of globalisation on manufacturing

Team Leadership Setting and developing performance goals with team members Monitoring performance with the team Facilitating joint problem solving and decision making Team building techniques Performance Management Leadership theories and their practical application Setting performance goals and standards with team members Setting development plans with team members Conducting and recording performance review meetings Handling poor performance Codes of good practice under the Labour Relations Act Categories of dismissal in terms of the Labour Relations Act Dispute resolution procedures in terms of the Labour Relations Act

Financial Management Assets, liabilities, income and expense, Balance Sheets and Income Statements, Financial Analysis for manufacturing managers Resource utilization, Profitability, Liquidity Enhancement of operations and identification of growth opportunities Working Capital Management, Budgeting and variance analysis Standard costing The Competitive Business Environment The value chain describing the way business is conducted in the sector The main “players” in the sector, Companies and their products Professional bodies and Associations, Regulatory Authorities Analysis of competition in the sector, How the company’s customers measure “value”, The market position and competitive advantage of the learner’s company

Overview of In-Service Training example Pre- Assessment Personality Profile Capability Mathematics Statistics Communication in English Food Chemistry Microbiology Physics Computer Literacy Induction Primary Process Context Quality Systems and Procedures Product and Process overview ( 1 Month duration) Quality/Laboratory/ Systems Research and Development Laboratory Sampling/ Testing Use of Equipment Microbiological testing according to context Evaluation on Laboratory Best Practice (4 Month duration) Systems GMP HACCP ISO Standards Assisting Audits Writing Sop’s Writing ISO procedures Evaluation Completing an Audit (6 Month duration) R/D Research methods Product development Marketing Launch process ( 1 Month duration) Laboratory Sampling/ Testing Use of Equipment Formulation of Ingredients Understanding Nutrition Evaluation on Laboratory Best Practice (3 Month duration) Systems GMP HACCP ISO Standards Writing Procedures (1 Month duration) R/D Research methodology Process Engineering Product development Study Design Marketing Interpretation of Statistical Analysis Value Analysis project Evaluation Presentation of results (6 Month duration)

Conclusion Any questions