The Icarus Group © 2007

IcarusGH FLIGHT (SEGMENTS) PASSENGERS CREWMEMBERS GROUND SERVICES HOTEL/GRND TRANSPORT EMPLOYEE TRAINING CUSTOMS & IMMIGRATION MANAGEMENT REPORTING LIKES & DISLIKES NEWSPAPERS TOWING FUELING CATERING HOTEL/GRND TRANSPORT LIKES & DISLIKES WHO WHAT WHEN WHERE HOW MUCH WHY PLUS ADDITIONAL SERVICES $ INVOICING $ COMPUTER AIDED THIRD PARTY INTERNAL ACCOUNTING INTERFACE GLOBAL REPORTING GLOBAL FLIGHT MANAGEMENT BUDGETING REMINDERS NOTIFICATIONS ALERTS

The Icarus Group © 2007 Ground Handling IcarusGH is designed expressly for the upper echelon of fixed base operators (FBO’s) were service matters and correct service matters even more; not just the first time, but every time. Print your customs and immigrations forms and other specific operations documents with no additional typing once the flight has been setup. The following presentation highlights the exceptional control this module provides for all events associated with aircraft ground handling and servicing. Select from the basic version or include cost accounting in the pro version that will invoice your clients.

The Icarus Group © 2007 Ground Handling Task Management –Create and track flights by segment. –Assign ground services by flight segment. –Assign crew and passengers to each segment. –Select most items from a dropdown list and eliminate mistakes and extra typing. Spacebar or mouse to advance to next slide

The Icarus Group © 2007 Ground Handling Crew and Passenger Management –Create a catalog of crew members and passengers. –Maintain passport expiration date and nationality, phone numbers and more. –Automatically add crew and pax information to customs and immigration forms. –Store crew and pax by flight segment.

The Icarus Group © 2007 Ground Handling Ground Services Management –Create a catalog of all local airport and other service providers, e.g. fuel services, catering suppliers, aircraft cleaning and more. –Select from dropdown lists of service providers and eliminate typing errors. –Automatically transfer and print a list of services to your ground handling trip sheet. –Close out services by selecting the employee’s initials responsible from a dropdown list. Spacebar or mouse to advance to next slide

The Icarus Group © 2007 Ground Handling Automation Management –IcarusGH includes a comprehensive catalog system where by all repetitive data can be selected from a dropdown list. –This includes aircraft type and registration number. –Aircraft service organizations, phone numbers and addresses. –Hotels, ground transportation, airports with ICAO and IATA designators. –Employees

The Icarus Group © 2007 Ground Handling Document Management –Leave nothing to chance and let IcarusGH print all necessary documents for arrivals and departures. –Documents are customized to your country’s customs and immigration forms. –Additional documents required to run your operation are also customized specifically to your needs using existing data on flight segments and services required. Spacebar or mouse to advance to next slide

The Icarus Group © 2007 Ground Handling AOA Badges and Passport Expiration –Displays employee AOA badge expiration automatically. –Do the same for crew and passenger passports. Spacebar or mouse to advance to next slide

The Icarus Group © 2007 Ground Handling Screen Examples Spacebar or mouse to advance to next slide Agents start here to create a new flight. Note some of the dropdown boxes from which pertinent information is selected.

The Icarus Group © 2007 Ground Handling Screen Examples Spacebar or mouse to advance to next slide After creating a new flight or anytime during the agent’s shift, managing flights occurs on this screen known as the ‘dashboard’.

The Icarus Group © 2007 Ground Handling Ground Services Example Spacebar or mouse to advance to next slide Ground handling services are selected on this screen by each flight segment. Since this is an arrival, certain ground services do not apply but would on a departure segment.

The Icarus Group © 2007 Ground Handling Document/Report Examples Spacebar or mouse to advance to next slide In this example, only documents required for this departure segment are available to the agent to print, fax or . Note: city and country specific documents shown in this example are for Sydney, Australia. IMPENDING ARRIVAL is unavailable – this flight is a departure, not to be confused with the previous screen displaying an arrival.

The Icarus Group © 2007 Ground Handling What Matters Spacebar or mouse to advance to next slide Everything leading up to the arrival or departure of a flight is summarized on the GH Trip Sheet print out –this example is specific to Universal Australia. This shows the comprehensiveness and power of IcarusGH insomuch that the data an agent enters for a flight is transposed to this and other operational documents without having to retype, copy or paste.

The Icarus Group © 2007 Ground Handling Catering Request Example Spacebar or mouse to advance to next slide After filling out as many items as necessary, the agent can print, fax or this document to the service provider, in this case for catering. This catering information and cost is included in the reconciliation for client invoicing.

The Icarus Group © 2007 Ground Handling Fueling Request Example Spacebar or mouse to advance to next slide Agent will first tick the ground services for fueling on a flight segment and then select the service provider. Remember… all information on this and other operational documents comes from the program and is not typed and retyped after the flight is initially setup.

The Icarus Group © 2007 Ground Handling Customs and Immigration Example Spacebar or mouse to advance to next slide This document is a duplicate of the Australian Government’s required submission and is one of many in the program.

The Icarus Group © 2007 Ground Handling Computer System Requirements –A single computer or a network for multi-user capabilities. Recommend a terminal server. –Microsoft XP or better and Microsoft Access or better on each station. –Program requires user login and password which is setup to allow or deny access to system functions vs. employee responsibility. –Comes with a multitude of reports, all which can be customized to your operation.

The Icarus Group © 2007 Ground Handling Thank you for taking time to view this presentation on IcarusGH. Visit for additional information. any questions or