MAIL NETWORK OPTIMISATION PROJECT

The Approach Pilot project was introduced for Speedpost in 6 major cities 89 Sorting Hubs and some Intra Circle Sorting Hubs were identified (w.e.f. 10thNov. 2010) The project has been extended to First Class , Second Class and Parcels later.

Standardization of operation of speed post Processes at Booking Offices Optimisation of Network Schedule Processes at Sorting Hubs Processes at Delivery POs

Processes at booking office Booking offices should close separate bags for TD and Non TD You should check that it is done, else report the matter in the DR

ICH mapped with parent NSH Mail Flow Other NSH Your office NSH ICH within Circle Post Offices Post Offices ICH mapped with parent NSH

NSHs & ICHs within Circle Mail Flow NSHs & ICHs within Circle Your office ICH Post Offices

POs directly mapped with National Sorting Hub The PO will close the following bags TD bag containing the Speed Post articles to be delivered at the POs mapped with the NSH except station articles. Non TD bag containing all the remaining Speed Post articles

POs mapped with Intra-Circle Sorting Hub The PO will close the following bags to ICH - bag containing Speed Post articles to be delivered by the POs in the own Circle except Station articles and TD of NSH. NSH - TD bag containing the Speed Post articles to be delivered at the POs mapped with the NSH. NSH - Non TD bag containing all the Speed Post articles to be delivered by the POs in Other Circles

Optimization of network schedule RECEIPT FROM POs NON TD – Sorted first and schedule should suit the cut off for connecting Schedule for Other SPCs/sorting hubs TD – Sorted while waiting for receipts from other sorting hubs RECEIPT FROM OTHER HUBs TD – Sorted after receipt and the schedule should suit the cut off for delivery.

Process at Sorting Hub Layout Assembly Line concept was introduced Mail agency/TMO was streamlined Improved sorting process Volume based Sorting logic was introduced Sorting diagram was designed to suit this logic New sorting case was designed Adequate equipments and infrastructure New roller containers, trays, trolleys and bag cutters were used Computers, scanners, printers and internet connectivity were provided.

Lay out of Sorting Hub

Equipments for Sorting Hub Sorting Cages Roller containers Bag cutter and stool Tray trolleys

Before MNOP Selections based on traffic and closing pattern 72 pigeon hole sorting cases were used

Before MNOP

After MNOP Selection based on traffic and dispatch schedule 50 pigeon hole sorting cases are developed Pigeon holes are bigger in size to accommodate A4 size envelopes In the sorting is done two levels At first level sorting is for those destination having more no. of articles The destination having less traffic is sorted to one pigeon hole and further sorted at the second level Work is made is easy because of lesser selections

After MNOP

KPI – Key Performance Indicator KPI – a set of parameters, used to define and measure progress towards organizational goals. Through this the performance of your office will be monitored regularly by Senior Management. Your role in making your office a better one is very much . Scanning of all the Mails received and despatched plays a vital role.

Scan compliance – No of Scans Articles Booked at PO/SPCC TD Articles : 8 In Hubs : 4 NTD Articles : 12 In Hubs : 4 + 4 Articles Booked at BNPL centre/ MBC/ OSA facility/ BPC TD Articles : 5 In Hubs : 1 NTD Articles : 9 In Hubs : 1 + 4

Scans for TD Articles Booked at PO/ SPCC PO/SPCC Booking Scan PO/SPCC Despatch Scan SPCC MA/TMO Reciept Scan SPCC Bag Opening Scan SPCC Bag Closing Scan SPCC MA/TMO Despatch Scan Delivery PO receipt Scan Delivery PO Final Delivery Scan(Delivery data upload) India Post

Scans for Non TD Articles Booked at PO/ SPCC PO/SPCC Booking Scan PO/SPCC Despatch Scan Origin SPCC MA/TMO Receipt Scan Origin SPCC Bag Opening Scan Origin SPCC Bag Closing Scan Origin SPCC MA/TMO Despatch Scan Destination SPCC MA/TMO Receipt Scan Destination SPCC Bag Opening Scan Destination SPCC Bag Closing Scan Destination SPCC MA/TMO Despatch Scan Delivery PO receipt Scan Delivery PO Final Delivery Scan(Delivery data upload) India Post

Scan of TD articles booked at BNPL centre/ MBC/ OSA facility/ BPC Booking Office Booking Scan Booking Office Despatch Scan Mail Agency Despatch Scan Delivery PO receipt Scan Delivery PO Final Delivery Scan India Post

Scan of Non TD articles booked at BNPL centre/ MBC/ OSA facility/ BPC Booking Office Booking Scan Booking Office Despatch Scan Mail Agency Despatch Scan Destination SPCC MA/TMO Receipt Scan Destination SPCC Bag Opening Scan Destination SPCC Bag Closing Scan Destination SPCC MA/TMO Despatch Scan Delivery PO receipt Scan Delivery PO Final Delivery Scan India Post

Performance Monitoring Performance of each hub is monitored through Video conference at fortnightly interval MNOP has won the Prime Ministers Award for e Governance during 2012-13

PrimeMinister’s Award

THANKS