Understanding Satellite Communications for Disaster Recovery Near Term Satellite Communications for Disaster Recovery Understanding Satellite Communications for Disaster Recovery John R. “Ted” O’Brien VP, Market Development tel no 1 (301) 571-6252 ted.obrien@iridium.com

Iridium Voice Traffic in the Gulf Region August 19, 2005

Iridium Voice Traffic in the Gulf Region September 2, 2005 Estimated 8-10,000 Iridium users in the field within 1st two weeks after Katrina hit 3,000 % increase in traffic in the region

Iridium Network Capabilities Requires only one gateway for full global operation No reliance on regional infrastructure or ground routing Voice and data service These are the capabilities which gives Iridium some uniqueness in the market. We operate a single gateway globally. This allows for customers to have a single access point. Additionally, since our gateway is located in North America, it gives us access to some of the best terrestrial termination rates in the world. The other is our independence from any regional infrastructure.During the tragic days following September 11th, Iridium and our SPs delivered over 1000 Iridium units to Manhattan. Over 90% of them were used and there was no contention or congestion on our network from the region. In addition, we were the considered the most reliable network due to our independence from the terrestrial infrastructure by the law enforcement and rescue communities.

True Global Service

Iridium Call Routing for Disaster Recovery Iridium’s call path is highly secure and disaster proof. Calls seamlessly transit inter-satellite links, never relying on ground transport. Iridium to Iridium calls go directly from satellite phone to satellite to phone. Tamil Nadu, India Post Tsunami Iridium 9505 Handset Iridium Gateway Tempe, Arizona

Push To Talk: Phase 1 Talk Group A. All members on Satellite 1 Talk Group B. All members on Satellite 2

Push To Talk: Phase 2 Talk Group A. Members on Satellites 1 and 2 and others Talk Group B. Members on Satellites 1 and 2 and others

Equipment Configurations Participant Notes: Multi-Channel Fixed Service Handheld Vehicular Mount

Iridium Used for Disaster Recovery Iridium was used extensively during Taiwan Earthquake in 1999; South Pole rescue (May 2001); aftermath of September 11, 2001; Arizona Wildfires (July, 2002); New York Blackout (Power Outage in New York in August, 2003); 2004 Florida hurricanes; Disaster Relief following the Asian Tsunami in December, 2004; and the Indonesian Earthquake in January, 2005 Iridium's Service Partners activated nearly 800 phones in the 1st two days of September, 2004 in preparation for hurricane Frances Iridium users and traffic in the tsunami-affected area doubled in early January On December 29 Iridium temporarily reopened Northern Sri Lanka communications to assist relief efforts.

Iridium Used for Disaster Recovery In aftermath of Hurricanes Charley, Frances, Ivan and Jeanne that devastated parts of Florida and the Caribbean, Iridium handsets were used by Hillsborough County’s Emergency Support Function Group before landline and cell phone capabilities were restored. Photo Near Tampa, FL; August 2004 by Hillsborough County Extension Relief Team

Iridium Used for Disaster Recovery In response to Hurricane Frances, GMPCS provided more than 400 phones to emergency response teams, local businesses and essential public services, including Florida Power and Light (FPL). Photos near Jensen Beach, Florida following Hurricane Frances – Sept. ’04

September 11, 2001 Testimonial “Shortly after the World Trade Towers were struck, Verizon lost all service from their West Street Central switching office. My cell phone was essentially useless, as was our landline home line. I walked out to a clear area on our street and turned on my Iridium handset. It quickly responded with "Registered" and the signal came up. It meant more than I can say to have that call go through at that moment. I carry my Iridium handset regardless of how short a trip may be. Your service is an indispensable communications tool.” Gerald Anzano ING Asset Management

September 11, 2001 - Pentagon Region Provided 450 handsets to greater DC military, law enforcement, rescue, and humanitarian forces

Needed Improvements User education – solution choices Multiple systems available Specific capabilities Varied requirements (over time, between tasks) Equipment pre-positioning Network operators, service providers, users User training E.g. dialing, “line-of-sight Application adoption E.g. tracking, monitoring Interoperability Wide variety of systems employed