Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Andrew Granger Conference Chairman Andrew Granger and Co

Welcome Dr. Kevin Feltham County Councilor, Gartree Divsion

Delivering superfast broadband in Leicestershire Matthew Kempson Broadband Project Manager, LCC

Outline -Current BT contract -Demand campaign -The “Final 6”

Current BT Contract -Government priority – UK 95% SFBB coverage by Key strategic priority for LCC -£18.8m BT contract (£4m LCC, £1.1m Districts, £1.2m ERDF, £3.4m DCMS, £9.1m BT) -Increase fibre broadband coverage from 75% to c.96% -Additional 62,000 premises -Summer end March 2016

Current BT Contract /cont -1 st area upgraded in July premises (c.3200 in Harborough District) - Foxton - Church Langton and Tur Langton - Most of Kibworth - Parts of Mkt Hbh -More areas coming soon -Fleckney, Great Glen -Leire, Great Easton -Scraptoft - Complicated build

Delivering superfast broadband in Leicestershire Matthew Kempson Broadband Project Manager, LCC

Demand Campaign -Importance of communications and demand -Superfast Leicestershire website -Line checker -Interactive map (post code) – Regular updates -Benefits of fibre broadband -Community – village newsletters, direct mailing -Business – direct mailing, stakeholders, -Website registrations – e-blasts -Cabinet stickers and skins -Local community events and shows -Network of Digital Champions -Business support service (ERDF)

The “Final 6” -LCC Vision to ensure all premises can access superfast speeds (30Mbps) by 2018 Potential solutions -Increased commercial deployment -Additional public investment -Current BT Contract (savings, gain-share) -Community-led solutions (private investment, demand)

Phase 2 Superfast Extension Programme -Additional Government investment -£7.4m Leicestershire (inc. at least £1.7m LCC, £2m Local Growth Fund) -Procurement – DCMS Framework contract -Agreed approach and timetable – public consultation -Contract in March 2015; Deployment timetable tbc -More information -District council funding - £1m -Alternative suppliers

The importance of superfast broadband for businesses Maxine Aldred Development Manager, FSB David Nicolls Regional Chairman, FSB

September 2014 Superfast Broadband Conference – Market Harborough

The small business community! 4.8 million small businesses in the UK Over 99% of firms employ less than 49 people SMEs account for 99% of all enterprise in the UK. SMEs together accounted for 58.8% of private sector employment and 50% of private sector turnover SMEs employed an estimated 13.8 million people and had an estimated combined annual T/O of £1.5bn The importance of small businesses

FSB Members say ……. 94 per cent of small business owners consider a reliable internet connection critical to the success of their business 67 per cent of small firms agree or strongly agree that their reliance on the internet will increase 14 per cent of small firms consider the lack of reliable and fast broadband to be their main barrier to growth 71 per cent say that mobile phones are crucial or very important to their business 57 per cent of small businesses say that they encounter lack of mobile phone signal very often or quite often 36 per cent of small firms are satisfied with the provision of mobile internet services to their business

Broadband – the 4 th Utility Opens up new markets Allows small business to realise efficiencies Achieve new innovations Flexible working Levels the playing field Cost savings The list is endless

Broadband – the 4 th Utility Submitting returns on line Communication Marketing Social media Downloads Uploading documents The list is endless The whole world revolves around the internet

Government must set more ambitious targets for minimum download speeds with a clear commitment for universal connectivity Guaranteeing minimum broadband speeds of 100 mbps by 2030 and a universal service floor of 10 mbps by 2018/19 for those businesses located in hardest-to-reach areas Government should prioritise the deployment of fibre to business parks and enterprise zones in the short term Government should recognise the importance of broadband for business growth, innovation, efficiency and flexible working All aspects of broadband policy should be tasked to one department with a single Minister assuming responsibility for overseeing the delivery of universal connectivity The FSB calls for a number of actions, including :

Universal digital connectivity is now of such economic importance to small businesses that our members say they view broadband as the “fourth utility”. Visit if you would like to view our full report, “The Fourth Utillity, Delivering Universal Broadband” And that is why …..

Super-Fast Broadband and SME’s David Nicholls Managing Director - Better-IT Limited

Slow broadband or slow network?  Upload and download speeds  Network cabling  Switching  Wireless  Equipment

What is the Cloud and how do I work in it?  What is the cloud?  I’ve been using it for the last 20 years!!?  Online data/ /calendars/SaaS  Telecoms

Business Resilience  Backup, backup and backup  Con your customers  Working from any device anywhere  “Snow days” and other incidents  Security, the basics

Working collaboratively  Communicating within the company  Working together on documents  Collaborating with external organisations

Thank you Any questions?

DNLCC Dianne Simpson Director of Commercial Services, DNLCC eBusiness Club Jon Egley eBusiness Club Manager, DNLCC

eBusiness Club Welcome to

˃ ˃ Department within DNLCC ˃ Established in 2001 ˃ Regional eBusiness Support ˃ Delivered over 3,000 events, supported 10,000+ individuals representing 8,000+ businesses

“To intensively assist SMEs across Leicestershire and East Midlands to exploit advanced technologies to transform their business processes”

Website / Blog / Social Media e-commerce / Digital Advertising e-business transformed organisations Business benefits Extent of organisational change & sophistication - efficient internal and external communications - place in worldwide market -window on worldwide suppliers - order and pay online, reducing transaction costs - maximise accessibility and speed - integrate supply chain so manufacture and delivery become seamless - minimise waste at every stage of the supply chain - open systems of information for customers, suppliers and partners - new business models based on interworking between organisations and individuals Adapted from Cisco led Information Age Partnership study on e- commerce in small business

˃ Blaby District Council ˃ Charnwood Borough Council ˃ Harborough District Council ˃ Hinckley and Bosworth Borough Council ˃ Melton Borough Council ˃ North West Leicestershire District Council ˃ Oadby and Wigston Borough Council SMEs: <250 employees Annual turnover not exceeding 50 million euro Annual balance sheet total not exceeding 43 million euro Based :

Source…

˃ Strategic Action Planning Workshops * ˃ Awareness Raising Events (eBiz Bytes) ˃ Webinars and e-Learning modules ˃ Superfast Leicestershire Conference and Expo ˃ Community Support resource

˃ Planning the Perfect Website ˃ Web Content that Works for You ˃ Online Marketing for Local Businesses ˃ Blogging for Business ˃ Selling on the Internet – Getting Started ˃ Getting to Grips with SEO – ˃ Search Engine Optimisation ˃ Getting Started with Google Analytics ˃ Converting Website Visitors into Sales ˃ Marketing for Success ˃ Strategies in Paid Digital Advertising

˃ Marketing and Running an eCommerce Website ˃ Social Media Marketing – Getting Started (2-day workshop) ˃ Social Media Academy (3-day workshop) ˃ Google+ for Business ˃ Video Marketing Strategies for Business ˃ Creating Video Content for YouTube – ˃ A Practical Workshop ˃ Making the Most of Mobile Marketing ˃ International Online Marketing ˃ Cloud-Based Computing for Business

Breakfast \ Evening briefings between Oct 2014 and Oct Provide awareness of existing and emerging technologies, delivered as: ˃ 90-minute seminars (eBiz bytes) ˃ Delivered across Leicestershire ˃ Range of subject matter ˃ Delivered by expert practitioners ˃ Facilitates Q&A session and networking ˃ Delegates receive a copy of presentations

To make the project accessible to ‘all’ at ‘any time’ the project will develop and deliver a series Webinars and e-learning modules relating to each event and workshop theme. Accessed via and the Community support resource.

Provide dedicated, in-depth support to assist you in implementing ICT and innovation into your business processes ˃ Delivered by team of appointed independent consultants

Delivered early 2015 that will include key note presentations, expert panel, workshops and an ICT supplier exhibition area ˃ Opportunity for local ICT suppliers to have a free exhibition stand

˃ Complete feedback form ˃ Pre-register interest in attending workshops ˃ Complete SME enrolment form today! ˃ Return completed form

Contacts: eBusiness Club ˃ Jon Egley – Project Manager, ˃ Sharon O’Connor - Events Co-ordinator, ˃ Carmel Hayes – Customer Services Adviser, ˃ eBusiness Services Adviser: ˃ Kam Atker – Leicestershire and

Cloud Computing and Big Data Dr. Stephen Reiff-Marganiec Senior Lecturer in Computer Science, University of Leicester

Cloud Computing and Big Data Stephan Reiff-Marganiec

Superfast Broadband Enabling technology Real business gains are at the higher levels ocio- economic%20framework/Enhancing%20access%20to%20ICT.pdf: ocio- economic%20framework/Enhancing%20access%20to%20ICT.pdf “ICT infrastructure on its own will not deliver any real impact; this can only be delivered by the presence of market appropriate applications that meet companies’ needs. These applications are generated by a mixture of HEIs and research organisations and businesses.” 50

Two Key Higher Level Technologies Big Data Cloud Computing And questions: What are these? Why do they need fast connections? What about the business gains? ◦ SMEs ◦ Start-ups 51

Big Data 14/07/google-cloud-platform-is-11-for-12-in- World-Cup-predictions.html 14/07/google-cloud-platform-is-11-for-12-in- World-Cup-predictions.html 52

… thank you Questions? Stephan Reiff-Marganiec Department of Computer Science University of Leicester 53

Questions and Answers Andrew Granger

BT’s Mobile Fibre Broadband Showcase

Thank you

Harborough District Superfast Business Conference Drop in advice session and Exhibition 12pm-2pm