Dr. Yi Deng, Dean and Professor FIU School of Computing and Information Science Steve Luis, IT Director & BCIN Project Manager FIU School of Computing and Information Science 2007, 2008 Florida International University All rights reserved

Mission 4/21/2015Florida International University2  Provide a comprehensive and pioneering technology to ensure community-based business continuity from major natural or man-made disasters Link thousands of companies, NGOs and government agencies across the State of Florida into a B2B community network before and after disasters to minimize business down time Link thousands of companies, NGOs and government agencies across the State of Florida into a B2B community network before and after disasters to minimize business down time Enable and support public-private partnership engaged in business continuity Enable and support public-private partnership engaged in business continuity Maintain and re-enable critical information flow, supply chain and business ecosystem disrupted by disaster Maintain and re-enable critical information flow, supply chain and business ecosystem disrupted by disaster  Year round public service benefits businesses of all sizes, and supports community-wide recovery

Effort and Recognition  Three (3) years R&D in close partnership with local governments and industry leaders, guided by disaster management experts  Recently Awarded: Research funding from National Science Foundation to conduct pioneering research into the management and mining of real-time, community-based disaster data. Research funding from National Science Foundation to conduct pioneering research into the management and mining of real-time, community-based disaster data. Equipment and funding from IBM to support R&D pilot in South Florida. Equipment and funding from IBM to support R&D pilot in South Florida.  Published in US Chamber of Commerce, Miami Herald, Sun- Sentinel, Palm Beach Post, International Conference on Digital Government Research 4/21/2015Florida International University3

Motivation: Hurricane Scenario  Studies show that ~40% of companies failed within 36 months when they were closed for 3 or more days as a result of a hurricane  Our analysis shows that, if the BCIN network helped 5% of the companies in South Florida to speed up their hurricane recovery by one week, it would prevent $220M of non-property economic losses which would result from that week's closure. 4/21/2015Florida International University4

Partnership – Enabling the Business Community and Local Governments to collaborate on preparation and recovery efforts year-round Information Sharing – Understanding what businesses and local governments need to know in order to speed recovery Technology – Connects thousands of companies using the Internet and FIU’s software technology to direct the right information to the right people at the right time Strategy

BCIN Community and Technology

Objective: Build a Broad Partnership  Government: Miami-Dade County Emergency Management & ESF-18 Committee, Palm Beach County Emergency Management & Private-Public Partnership, Monroe County Emergency Management  Financial: FloridaFIRST  Professional Assn: Greater Miami Chamber of Commence  Retailers, Logistics, Manufacturing, Services: IBM, Office Depot, Wal-Mart, Ryder, Greyhound, Beckman Coulter, NCCI, and many others…  Healthcare: South Florida Public Health Institute, Quantum Group 4/21/2015Florida International University7

Selected Companies Engaged 4/21/2015Florida International University8 American Airlines Aon Corporation AT&T Bank of America Baptist Health South Florida Becker & Poliakoff Carnival Cruise Lines Catepillar ClearChannel Communications Crowley Exeter Architectural Products Florida International University Florida Public Health Institute Florida Power and Light Greyhound Lines IBM Home Depot Hurricane Protection Industries Insurance Information Institute City Bank Beckman Coulter Miami River Marine Group *Greater Miami Chamber of Commerce Macy’s Florida Miami Christian School Miami Dade College Miami International Airport Office Depot Publix Supermarkets Ryder System T-Mobile Target Stores Terremark Trane United States Postal Service UPS URS Corporation Visa Wal-Mart Wachovia Bank WFOR-CBS-4 Winn-Dixie Greater Miami Convention & Visitor Bureau FloridaFIRST ABN AMRO American National Bank BAC Florida Bank Banco Popular BankFIRST BankUnited City National Bank of Florida CommerceBank, N.A. Executive National Bank Fidelity Federal Bank & Trust Intercredit Bank, N.A. International Bank of Miami, N.A. Mellon Mesirow Financial Northern Trust, N.A. Ocean Bank Regent Bank Sun American Bank Third Federal Savings Topical Financial Credit Union Total Bank Transatlantic Bank Union Credit Bank U.S. Century Bank

Objective: Build the network  Provide critical information and help businesses with key pre/post storm decision What is the status of…? What is the status of…? Key EmployeesKey Employees FacilitiesFacilities Supply chain & LogisticsSupply chain & Logistics Financial NetworkFinancial Network Where can I find products/services to help me re-open quickly?Where can I find products/services to help me re-open quickly? Can I re-open? Do I have to relocate? Can I re-open? Do I have to relocate? 4/21/2015Florida International University9

Video 4/21/2015Florida International University10

Interface: Login and functions 08/25/08Florida International University

Interface: Selecting County Status Report 08/25/08Florida International University

System Capabilities  Current Work: Reliable (24x7x365), up-to-the-minute and customized (company or industry specific) critical information before/after disasters critical to disaster planning and recovery Reliable (24x7x365), up-to-the-minute and customized (company or industry specific) critical information before/after disasters critical to disaster planning and recovery Multi-tier B2B community network for disaster recovery communication and coordination Multi-tier B2B community network for disaster recovery communication and coordination Within company, with partners in supply chain and with government Within company, with partners in supply chain and with government Business continuity marketplace for sharing and obtaining recovery assistance, goods and services Business continuity marketplace for sharing and obtaining recovery assistance, goods and services  Future Work: Intelligent and automated situation-awareness and decision-support tools to assess disaster impact situations and business operating conditions Intelligent and automated situation-awareness and decision-support tools to assess disaster impact situations and business operating conditions Intelligent data & reality mining tools for automatic analysis of recovery process and strategic planning Intelligent data & reality mining tools for automatic analysis of recovery process and strategic planning On-demand fine grain storm modeling and impact visualization On-demand fine grain storm modeling and impact visualization 4/21/2015Florida International University13

Objective: Conduct a Pilot Project in South Florida Strategy – bring the technology to the community ASAP in phased rollouts with progressive scalability and features Strategy – bring the technology to the community ASAP in phased rollouts with progressive scalability and features Trials completed: Technology functional but not feature complete Trials completed: Technology functional but not feature complete Conducted two joint county exercises in March and May with partners.Conducted two joint county exercises in March and May with partners. Activated for internal testing w/ Miami-Dade EOC for Fay, Gustav and IkeActivated for internal testing w/ Miami-Dade EOC for Fay, Gustav and Ike Phase I: First adopters rollout by July 2009 with 1,000 companies in network Phase I: First adopters rollout by July 2009 with 1,000 companies in network Phase II: Scale-out/Ecosystem rollout by July 2010 with 10,000 companies in network Phase II: Scale-out/Ecosystem rollout by July 2010 with 10,000 companies in network Phased rollouts contingent on public and private funding Phased rollouts contingent on public and private funding 4/21/2015Florida International University14

FIU NSF /CREST – BCIN Lab  Yi Deng, CIS Dean and Professor  Shu-Ching Chen, Assoc, Prof. (FL Public Loss Model)  Vagelis Hristidis, Asst. Prof. (Search Expert)  Tao Li, Asst. Prof. (Data Mining Expert)  Five Graduate Asst.  Project and Systems Manager  Technical and Business Assistance: IBM 4/21/2015Florida International University15

Dr. Yi Deng, Dean and Professor FIU School of Computing and Information Science Steve Luis, IT Director & BCIN Project Manager FIU School of Computing and Information Science , 2008 Florida International University All rights reserved

System Feature Walkthrough  Web based application screen shots follow… 4/21/2015Florida International University17

4/21/2015Florida International University18 BCIN Tracks and reports on your key employee and external contact status Business Continuity Information Network

BCIN tracks storm dynamics and how public and private infrastructure and services are impacted as the storm approaches.

Business Continuity Information Network BCIN allows businesses to enter the location of company facilities and then provides the status of currently- available nearby assets such as ATMs, fuel stations, and retailers.

Business Continuity Information Network BCIN’s customized dashboards allow users to track the status of critical services over multiple counties. BCIN allows businesses to quickly find the goods and services they need in order to recover and resume operations.

4/21/2015Florida International University22 BCIN collects damage report data from County and company sources and provides you with a graphical interface for assessing damage throughout the community.

4/21/2015Florida International University23 BCIN allows a company to report internally on assets and share recovery needs with the county or community

4/21/2015Florida International University24 BCIN allows authorized participants to track recovery of county businesses and commerce areas.

4/21/2015Florida International University25 BCIN provides an integrated process for each County ESF-18 desk to report on the status of major pubic and private infrastructure