Presentation Roadmap ISO 9001:2000, ISO CMMI Level 3 appraised at Class B Interactive Dashboards

Business Intelligence Which are our lowest/highest margin customers ? Who are my customers and what products are they buying? Which customers are most likely to go to the competition ? What impact will new products/services have on revenue and margins? What impact will new products/services have on revenue and margins? What product prom- -otions have the biggest impact on revenue? What is the most effective distribution channel? Business Intelligence (BI) is about getting the right information, to the right decision makers, at the right time.

Why Dashboards? Allows users to consume large amounts of information in a simple, graphical view Enables management to monitor key performance indicators company-wide Enables users to standardize on one common language…single version of the truth Great for driving specific behavior (actionable BI)

Dashboard Components Chart: –Pie, Line, Bar Table: –Sort by label or value with max values displayed Metric: –Stackable with colors ex. Compare multiple reports Gauge: –Custom breakpoints and colors ex. Quota or Goal attainment

Interactive Dashboards Give your users power to discover hidden insights in their data rather than forcing them to focus on navigation. Develop a dashboard with hover, drilldowns, filters and smart controls.

“As single-screen displays, dashboards do not always provide all the information needed to perform a job or to pursue a particular set of objectives. They can provide the initial overview…, but they need to be supplemented with additional information for more comprehensive understanding and response. Dashboards should almost always be designed for interaction.” --Stephen Few (2006, Information Dashboard Design, O’Reilly)

Types Dashboards Interaction Dashboards with real-time updates – Weather, Stocks Using controls like sliders to do “What-if” analysis: predicting the outcome of an event Dynamic Filters: Simplify by removing the data of lesser interest Using Slicers: Slice and Dice data Drill down – from a higher level to more detail Drill across – move laterally through your data Downloads: From Strategic Insight to Operational Data Ad-hoc Reporting: Generate your own

Principles of dashboard interaction  Direct – initiate action by clicking on the data itself  Discoverable – hover, highlighting, underline  Lightweight – Update smallest possible object (KPI)  Stay on the Page whenever possible  Consistent – symmetry of interaction

Some of the Dash boarding tools

Application Demo DEMO

QA and Next Steps Q&A