The GQM – can you see the pattern? Andy Griffiths Dr. Becky Milne University of Portsmouth United Kingdom.

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Presentation transcript:

The GQM – can you see the pattern? Andy Griffiths Dr. Becky Milne University of Portsmouth United Kingdom

The use of questions Accurate information ‘lifeblood of investigation’ (Stewart, 1985) Negative effect of inappropriate questions established (Loftus &Palmer, 1974) Previous research has ‘scored’ types of questions only Appropriate question strategy is vital

Types of question OpenProbing Appropriate yes/no Inappropriate yes/no LeadingMultiple Forced choice Opinion /statement

GQM OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion St. Time

GQM OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion St. Time Each line allocated to question type e.g. ‘open’

GQM OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion St. Time Top 3 lines are appropriate questions Bottom 5 lines are inappropriate questions

GQM OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion St. Time As each question is asked it is plotted onto the correct line building the ‘question map’

GQM – ASSAULT (SUSPECT) OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Time

GQM – ASSAULT (SUSPECT) OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Time 121 questions = 45 minute interview, majority ‘probing’ (3>1)

GQM – ASSAULT (SUSPECT) OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Time Sequence - open, probe (3), app closed, probe, open, probe(3) etc

GQM – ASSAULT (SUSPECT) OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Time Majority productive but 27 ‘inappropriate closed’= training need

GQM – MURDER 1 (SUSPECT)TimeOpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt

GQM – MURDER 1 (SUSPECT)TimeOpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Question ratio 2>1 (probing /open)

GQM – MURDER 1 (SUSPECT)TimeOpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt No inappropriate questions

GQM – MURDER 1 (SUSPECT)TimeOpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Sequence - open, probing, app closed, probing(3), open, probing(3), open etc

GQM – MURDER 2TimeOpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Topic – open, probe, app closed, probe, app closed, probe(6), app closed, probe(3) etc

GQM – MURDER 2TimeOpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Topic question ratio 13>1 (probing/open)

GQM – CHILD ABUSE SUSPECT OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt

GQM – CHILD ABUSE SUSPECT OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Question ratio - 3>1 probing/open but 3>1 leading/open and 71/121 inappropriate

GQM – CHILD ABUSE SUSPECT OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Random pattern

GQM – CHILD ABUSE SUSPECT OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt Accuses suspect

GQM – CHILD ABUSE SUSPECT OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt ‘I’ve interviewed this girl and she’s telling the truth’

GQM – CHILD ABUSE SUSPECT OpenProbingApp.ClosedInapp.ClosedLeadingMultiple Forced choice Opinion Stmt /11 open questions after accusing the suspect

Conclusions Scoring of question type frequency is a very basic method of evaluation

Conclusions Context of questions is more informative than an isolated definition of one question

Conclusions Scoring of question type frequency is a very basic method of evaluation Context of questions is more informative than an isolated definition of one question Context of questions is more relevant than the number of any one question type

Conclusions Scoring of question type frequency is a very basic method of evaluation Context of questions is more informative than an isolated definition of one question Context of questions is more relevant than the number of any one question type The GQM identifies patterns of questions associated with both productive and unproductive interviews The GQM identifies patterns of questions associated with both productive and unproductive interviews

The GQM – can you see the pattern? Contact details -