Functional Needs Support Services in Shelters July, 2012

February, 2011 CMIST Framework for Needs Identification  Communication  Maintaining Health  Independence  Safety, Support services and Self Determination  Transportation 2

February, 2011 Communication  Personal amplification devices  Hearing aid batteries  Communication board  Video phone or TTY  Sign language interpreter  Other language interpreter  Information in Large Print, Braille, other languages, or electronic formats 3

February, 2011 Maintaining Health  Medication  Catheters  Basic first aid supplies  Access (transportation) to dialysis and other health services  Protective undergarments  Nutritional drinks  Straws  Glucose meter, lancets and test strips 4

February, 2011 Independence  Access to electrical power, batteries, chargers  Wheelchairs  Portable, raised toilet seats  Accessible cots  Privacy screens  Personal Care Attendants 5

February, 2011 Safety, Support Services and Self-Determination  Personal Assistance Services  Assistance accessing programs  Mental health services  Case management / case coordination  Supervision  Safety from abuse, neglect and exploitation 6

February, 2011 Transportation  Lift-equipped vehicles  Transporting equipment or service animals  PCA services while in transit  Access to accessible public transportation  Information in alternate formats or other languages to know what transportation services are available and how to access / request transportation services 7

February, 2011 Ways to Procure Equipment and Services for Shelters  Directly purchasing and storing equipment  MOA/MOUs  Non-governmental organizations  Continuing services at the shelter that an individual typically receives in their home  Local and State contracts  National contracts  Volunteers and trained shelter staff 8

February, 2011 Directly Purchasing and Storing Equipment  Non-perishable equipment  Storage at the facility that will be used as a shelter  Storage in a separate facility with a plan to transport to the shelter 9

February, 2011 MOA/MOUs and Contracts  Legwork must be done in advance  Remember to include all aspects of a service in the contract  Drivers for accessible vehicles  Wear and tear of any equipment that will be returned  Staff overtime  Coordination needs  State and local contracts  Pros  Cons 10

February, 2011 Continuing Services an Individual Already Uses  Benefits  They know the individual and his or her needs  Individual is more comfortable  No gap in services 11

February, 2011 Service and Advocacy Organizations  Subject matter expertise  Know what supplies and services may be needed and where to go to procure those services  Providing resources and services  Providing coordination of services 12

February, 2011 Volunteers and Trained Shelter Staff  Readily available  Can be very well trained  Need to ensure proper skills  Need for coordination  Respect survivor choice 13

February, 2011 FEMA National Contracts  Types of contracts  Interpreters  Alternate formats  Personal Care Assistant Services  Considerations  Take longer  More expensive  Often not local 14