Enterprise search: 2010 & beyond Nick Patience Research Director, Information Management The 451 Group.

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Presentation transcript:

Enterprise search: 2010 & beyond Nick Patience Research Director, Information Management The 451 Group

Agenda Introduction Why do people buy? Why do they think search is broken? How big is the market? Who are the leaders? The future Conclusions

The 451 Group Founded in analysts with deep domain expertise Syndicated research, advisory services, conferences Offices in NYC (HQ), London, Boston, San Francisco, Washington, D.C. Focus on trends in enterprise IT –From a business & technology perspective –From an M&A perspective Customers: end users, VCs, investment banks, vendors

Why do people buy enterprise search tools? Because finding the right piece of information at work can be hard

Why do people buy enterprise search tools? Because finding the right piece of information on a website can be hard

Why do people buy enterprise search tools? Because they have to….

Why do people buy enterprise search tools? Because they have to….

Why does enterprise search fail? Users haven’t caught up with what’s possible technically

Why does enterprise search fail? Not seen as mission critical

Why does enterprise search fail? Lack of ongoing testing & tweaking

Why does enterprise search fail? It’s hard to do! Security Messy data Ranking unclear

How do avoid failure Make it someone’s job Know your content Test & tweak

Why do people buy enterprise search tools? Because they have to….

Enterprise search & text analysis market We estimate that the enterprise search and text analysis markets generated revenues of $1.3bn in 2009 and will grow at a compound annual rate of 22.1% through 2013 to reach $2.8bn. Revenue & growth expectations ($M):

Enterprise search market We estimate that the enterprise search market generated revenues of $1.1bn 2009 and will grow at a compound annual rate of 22.2% through 2013 to reach $2.5bn. Revenue & growth expectations ($M):

Enterprise search market – the vendors

Market leaders Top 5 vendors for search and text analysis (in alphabetical order) Top 5 vendors account for 65%+ of revenue

Search based applications ManufacturingCommerceCall centers

Search-based applications Manufacturing Commerce Call centers

Data Warehousing

Information governance Archiving E-DisclosureRecords & storage management

Open source

Conclusions Bad news: Corporate culture changes needed Good news: Information retrieval more important than ever Bad news: Market growth steady, not spectacular Good news: New growth drivers arriving shortly

It may not be called search

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