KX-NS1000 Telnet connection for analysis Panasonic System Networks CO.,LTD.

KX-NS1000 Telnet Connection for analysis INDEX 1. Connection of PC communication software (like HyperTerminal) 2. Basic data for analysis 3. In case of “slow operation”, “system hung-up”, “system restart” or so on 4. In case of “speech path” problem

1. Connection of PC communication software (like HyperTerminal) KX-NS1000 Telnet Connection for analysis 1. Connection of PC communication software (like HyperTerminal) If System (Installer level) password is set “1234”, LOGIN ID: LOGIN Password: 1234

KX-NS1000 Telnet connection for analysis Connect PC communication tool (like HyperTerminal) to KX-NS1000 via Telnet or RS-232C Press “return” key Enter login ID “login” after “-” appeared. Enter password “1234”

KX-NS1000 Telnet connection for analysis 2. Basic data for analysis

KX-NS1000 Telnet connection for analysis Basic data for analysis Some data should be gotten by web maintenance condole. Please refer to KX-NS1000 Web Maintenance Console for Maintenance. Explanation of symptom, Procedure of simulation step by step, Date and time when the symptom is appeared. PCSYS set-up parameter file Major/Minor error log, error log by “COMDBG A” command and $PBXSYSERR/$SYSMNGSYSERR file

KX-NS1000 Telnet connection for analysis Version check “VER” command show version of KX-NS1000 4xx.xxxxx means test version Web-MC Ver.

KX-NS1000 Telnet connection for analysis PBX MPR trace - 1 If trouble happen by specific operation, this trace record PBX internal control for analysis.

KX-NS1000 Telnet connection for analysis PBX MPR trace - 2 Task ID: 8,10 and 11 are basic for all situation Task ID: 9 is analysis for optional card MTS: start trace Task ID: 1b is analysis for CTI communication (Simulation test is done. If symptom is confirmed, please stop trace.) MTAE: stop trace COMDBG A: get error log

KX-NS1000 Telnet connection for analysis PBX MPR trace - 3 How to check whether simulation test is captured by PBX MPR trace or not, by searching key word. EXT. number, CLIP number (and so on) is shown by ASCII code Time stamp for checking the date and time at simulation test

KX-NS1000 Telnet connection for analysis PBX MPR trace - 4 Please explain the procedure and step of simulation test in detail for analyzing the PBX MPR trace.

KX-NS1000 Telnet connection for analysis 3. In case of “slow operation”, “system hung-up”, “system restart” or so on

KX-NS1000 Telnet connection for analysis CONG command If “CPUPFM ave.” show some value, please check by “CPUPFM” command in detail. “CONG” data will be overwritten by one week CPU performance record check

KX-NS1000 Telnet connection for analysis CONG command If “FBK over” show some value, please check by “FBK” and “FBK B” command in detail. FBK show memory status “Used” of “FBK” data will be overwritten by next day

KX-NS1000 Telnet connection for analysis CONG command If “WDG cnt over” show some value, please get error log by “COMDBG A” command in detail.

KX-NS1000 Telnet connection for analysis CONG command $PBXSYSERRx file is gotten by web maintenance console

4. In case of “speech path” problem KX-NS1000 Telnet connection for analysis 4. In case of “speech path” problem

KX-NS1000 Telnet connection for analysis MAP command If speech path problem happen, please keep the condition as it. Then, enter “map” command. It shows speech path condition

KX-NS1000 Telnet connection for analysis PATHC command If speech path problem happen, please dial “9” from EXT. side under trouble condition. Then, enter “pathc” command. It records “9” signal path from EXT. to other party side. This command is not useful for SLT, SIP phone and UT series at dialing “9” side.

KX-NS1000 Telnet connection for analysis

“ Thank you very much!

Modification： 20120130-01 Telnet_investigation.ppt - 1st release