Association for IT, Finance and Revenue Management professionals in the hospitality industry

“Revenue Management is a rewarding discipline that requires strong leadership, analytical and strategic skills” Starwood Hotels & Resorts “The future GMs in our business will be coming from Revenue Management” Robert Cook - CEO, De Vere Hotels and Village Urban Resorts “Revenue Management emerged as one of the most sought after disciplines in 2013” Paul Murray - Vice President Revenue Management, Hyatt Hotels & Resorts “Being an accountant in the hospitality industry is far more exciting than being an accountant in, say, a bank or insurance company” Dilek Dikmen - Financial Controller, Park Inn Leigh “A hospitality accountant is a very complete role, combining accounting skills with those of the industry. It’s a very dynamic and challenging environment to work in” Alberto Osorio Ruiz - Income Auditor, Hilton London Metropole

Our flexible, self-study programmes are studied in 3 separate stages over 18 months and earn a degree-level credit rating. Revenue Management Financial Management

Stage 2: Operational Financial Management Types of cost Budget preparation and control Cost information for decision making Revenue Management Presentation of information for Breakeven and pricing techniques decision making Stage 1: Introduction to Financial Management Accounting concepts Double entry book keeping Trial balance Profit and loss account, cash Uniform System of Accounts Internal audit and control flow and balance sheet and ledger accounts Stage 3: Strategic Financial Management Strategic planning and forecasting Sources of funds and capital Ratios and the balanced scorecard Control of working capital and liquidity expenditure analysis

Revenue Management Stage 1: Introduction to Revenue Management Study skills & learning styles Introduction to Revenue Research skills Data analysis techniques Financial and commercial E-commerce and distribution Management skills channels Stage 2: Operational Revenue Management Operational strategies Metrics and reports Segmentation, mix and channel Approaches to pricing Forecasting, rate allocation and Group management and management overbooking inventory control Stage 3: Strategic Revenue Management Managing the revenue function- people Students specialise in an area of choice and systems

Earn whilst you learn Our Revenue Management programme is accredited by Oxford Brookes University The Financial Management course is accredited by the Open University... …and earns exemptions from CIMA’s Certificate in Business Accounting Improve your earning potential and opportunity for career progression Celebrate your success at our Annual Awards Lunch Employers of our students include:

“The course has been of solid benefit to my role, and my knowledge of Revenue Management has increased significantly. I have recently been promoted to the role of Regional Revenue Executive for the London region and I am looking forward to further progressing within Whitbread and continuing to study with HOSPA to provide me with the skills and knowledge necessary to perform." James Field- Regional Revenue Executive, Whitbread HOSPA Outstanding Student of the Year in Revenue Management 2013 “The Jumeirah senior finance management highly value the HOSPA Financial Management course and my resort Director of Finance recommended and encouraged me to do the course and arranged for company sponsorship. At that time I was looking after Income Audit and general cashier sections. When I began studying, I was moved to take care of the Financial Accounting section where I was able to utilise my learning to its maximum potential.” Chinthaka Periyapperuma- Assistant Finance Manager, Jumeirah Madinat, Dubai HOSPA Outstanding Student of the Year in Financial Management 2013

“I totally support the ETPFM [Educational Training Programme Financial Management]. It is the only financial training programme that is specifically designed for our industry, and my employees appreciate that it is 100% relevant to them. Acceptance on the programme is highly motivational and employees who have undertaken the course are always identified as high-potential colleagues. In addition, the benefit to Starwood Hotels & Resorts is clear to see as we have better trained employees who can understand the whole picture, rather than just their own job function.” Patrick Divall – Area Director of Finance, Starwood Central London Hotels “I put about 12 colleagues through the programme each year. They aspire to better positions and we have many colleagues who have continued on to further study, such as CIMA. All in all, it is a great programme for Jumeirah. It is great for colleagues with very few qualifications and it gives them a sense of belonging.” Sylvia Matthews – VP Finance, Jumeirah Dubai

Complimentary membership of HOSPA Monthly copy of the members’ journal ‘The Overview’ Networking opportunities at our members’ meetings… …and at our annual conference and exhibition, HOSPACE Access to the online classroom for specialist tutor support and EBSCO database

Visit: Call: +44 (0) Suite 6, Merley House Business Centre Merley House Lane WimborneDorset BH21 3AA