Engaging Stakeholders in Culturally Responsive Systems Investigating change from interpersonal perspectives

Page 2 Introductions Facilitator and Sponsors

Page 3 Introductions National Center for Culturally Responsive Educational Systems

Page 4 Introductions Leadership Academies

Page 5 Introductions Participants

Page 6 Agenda Academy Overview10 minutes Lecturette: Stakeholders 20 minutes Activity: Stakeholder Wheel 15 minutes Lecturette: Engaging People 20 minutes Activity: Stakeholder Personality Types 25 minutes Break 10 minutes Lecturette: Socio-Cultural Engagement 15 minutes Lecturette: Change Agent Roles 20 minutes Activity: Change Agent Roles 25 minutes Outcomes Review 10 minutes Question Times at End of Each Lecturette 5 minutes Total 3:15

Page 7 Outcomes Following this academy, you will be able to: Keep communication lines open with essential stakeholders. Engage your change audience. Identify cultural influences and personality traits that affect communication styles. Use basic communication skills. Support stakeholders as they progress through change stages.

Page 8 Stakeholders “It is not our differences that divide us. It is our inability to recognize, accept, and celebrate those differences.” Audre Lorde

Page 9 Guiding Questions 1.What is the change effort you are implementing? 2.Who are the major stakeholders in the change effort? What are their interests (political, economic, personal) in the change? 3.Who is most likely to help you succeed in your change effort? 4.How will you communicate with the stakeholders and others?

Page 10 Examples of Education Stakeholder Roles Special Education Administrators Regular Education Administrators School Board Members Building Level Planning Committee Members Special Education Cooperative or Consortium Administrators Special Education Teachers Regular Education Teachers Support Service Personnel Union--union representatives Professional organizations for superintendents, principals, teachers PTA

Page 11 Examples of Community and Advocacy Organization Stakeholders Include individuals from the community who are involved and interested in issues of the care and education of children State regulatory and licensing agency personnel Local advocacy and service organization members Other child service agencies (i.e., child care referral agency, YMCA) Current CLT Projects and Partnerships Advocacy Groups- Community Groups- Faith Based Initiatives, Family groups Partnerships with Universities Parent Training Initiatives

Page 12 Foreground/Background

Page 13 Foreground/Background

Page 14 Foreground/Background

Page 15 Foreground/Background

Page 16 Different Stakeholders Groups need Different Information Practitioners and School Personnel Practitioners and school personnel want clear expectations and outcomes. They will want to know why your proposal is worthwhile and what impact it has on their positions and interaction with students. FamiliesFamilies want to know how the change affects children. Will children learn more? Are their extra-curricular activities in danger of being cut? How is the school comparing with other schools in the neighborhood? District? State? Educational Researchers Researchers want a set of questions that you propose to answer, a connection to the research base, and a well described set of procedures for accomplishing whatever you propose. Administrators and Policy Makers Administrators want goals, outcomes, procedures, and lines of authority. They want you to help them consider potential barriers and how they can be overcome.

Page 17 Err on the Side of Inclusiveness Don’t gate-keep membership

Page 18 Now’s a good time to ask questions or clarify something you heard…

Page 19 Activity: Stakeholder Wheel Materials:Stakeholder Wheel; Accountability Hot Topic Time limit:10 minutes Part 1: Review hot topic. (5 minutes) Part 2: Identify Stakeholders. (5 minutes)

Page minutes Activity: Stakeholder Wheel Materials:Stakeholder Wheel; Accountability Hot Topic Time limit:10 minutes Part 1: Review hot topic. (5 minutes) Part 2: Identify Stakeholders. (5 minutes)

Page 21 5 minutes Activity: Stakeholder Wheel Materials:Stakeholder Wheel; Accountability Hot Topic Time limit:10 minutes Part 1: Review hot topic. (5 minutes) Part 2: Identify Stakeholders. (5 minutes)

Page 22 2 minute Activity: Stakeholder Wheel Materials:Stakeholder Wheel; Accountability Hot Topic Time limit:10 minutes Part 1: Review hot topic. (5 minutes) Part 2: Identify Stakeholders. (5 minutes)

Page 23 1 minute Activity: Stakeholder Wheel Materials:Stakeholder Wheel; Accountability Hot Topic Time limit:10 minutes Part 1: Review hot topic. (5 minutes) Part 2: Identify Stakeholders. (5 minutes)

Page 24 Time to move on…

Page 25 Engaging People Organizers Relaters Analyzers Actors

Page 26 Engaging Organizers What is the data? What is the point-by-point agenda and schedule? How do I connect this to prior knowledge? Will you do what you say you are going to do? How will you show consistencies in practice and data? How will I know if there will there be any surprises or changes? Organizers

Page 27 Engaging Actors What role can I play? Will it be fun? Can we move ahead? What are we going to do? What are the absurdities? Will you and will we be competent in the work? Actor s

Page 28 Engaging Analyzers Why are we together? What are the trends? What are the ironies? What is the intended outcome? What is the whole picture and gestalt? Do we have the right path planned? What are the big elements and categories? Analyzers

Page 29 Engaging Relaters Who is my network? What are the stories? Is there a greater good in this work? Are we going to focus on people and children? Will we get to know each other via this work? What are the places of importance and success? Relater s

Page 30 Summary Which of these characteristics is foregrounded in me, and how does it influence the way I operate and lead groups? Organizers Organizers are sensible, practical, organized, thorough, punctual, dependable, hard-working, consistent, structured, stable, predictable, and reliable. Organizers like to follow rules and procedures and respect regulations and authority. They are not comfortable with change. Relaters The Relater is a people person. Relaters are peaceful, sympathetic, compassionate, caring, sensitive, and patient. Relaters like to talk to other people, and people are they most important things to a Relater. Actors Actors are generous, spontaneous, competitive, fearless, enthusiastic, easy-going, trouble-shooters, independent, and adaptable. Actors have lots of energy to try new things. They are talented and skillful, but get bored with routine and structured activities. Analyzers Analyzers are curious, abstract, ingenious, intellectual, calm, analytical, and logical. Analyzers are non-conforming. They are inventive, but struggle over decisions to make sure they don’t make mistakes.

Page 31 Now’s a good time to ask questions or clarify something you heard…

Page 32 Activity: Stakeholder Personality Types Materials:Change Personality Profiles; Personality Types; Accountability Hot Topic Time limit:20 minutes Part 1: Explanation of types. (5 minutes) Part 2: Choose personality for activity and determine data that would engage stakeholder in change effort. (10 minutes) Part 3:Debrief. (5 minutes)

Page minutes Activity: Stakeholder Personality Types Materials:Change Personality Profiles; Personality Types; Accountability Hot Topic Time limit:20 minutes Part 1: Explanation of types. (5 minutes) Part 2: Choose personality for activity and determine data that would engage stakeholder in change effort. (10 minutes) Part 3:Debrief. (5 minutes)

Page minutes Activity: Stakeholder Personality Types Materials:Change Personality Profiles; Personality Types; Accountability Hot Topic Time limit:20 minutes Part 1: Explanation of types. (5 minutes) Part 2: Choose personality for activity and determine data that would engage stakeholder in change effort. (10 minutes) Part 3:Debrief. (5 minutes)

Page 35 5 minutes Activity: Stakeholder Personality Types Materials:Change Personality Profiles; Personality Types; Accountability Hot Topic Time limit:20 minutes Part 1: Explanation of types. (5 minutes) Part 2: Choose personality for activity and determine data that would engage stakeholder in change effort. (10 minutes) Part 3:Debrief. (5 minutes)

Page 36 2 minutes Activity: Stakeholder Personality Types Materials:Change Personality Profiles; Personality Types; Accountability Hot Topic Time limit:20 minutes Part 1: Explanation of types. (5 minutes) Part 2: Choose personality for activity and determine data that would engage stakeholder in change effort. (10 minutes) Part 3:Debrief. (5 minutes)

Page 37 1 minute Activity: Stakeholder Personality Types Materials:Change Personality Profiles; Personality Types; Accountability Hot Topic Time limit:20 minutes Part 1: Explanation of types. (5 minutes) Part 2: Choose personality for activity and determine data that would engage stakeholder in change effort. (10 minutes) Part 3:Debrief. (5 minutes)

Page 38 Time to move on…

Page 39

Page 40 Socio-Cultural Engagement Individuals engage in goal-directed activities in cultural contexts while relying on others who are more experienced.

Page 41 Cultural Influences on Communication Style Space and Proximity Temporality Language

Page 42 Basic Communication Skills Listening Coordinating Expressing Engaging Cross-culturally communication

Page 43 Now’s a good time to ask questions or clarify something you heard…

Page 44 Change Agent Roles Change Agent Role Stakeholder Stage Awareness Self-concern Mental tryout Testing Adoption Ad agent Guide Demonstrator Tester Coach

Page 45 Change Agent Roles Change Agent Role Stakeholder Stage Awareness Self-concern Mental tryout Testing Adoption Ad agent Guide Demonstrator Tester Coach

Page 46 Change Agent Roles Change Agent Role Stakeholder Stage Awareness Self-concern Mental tryout Testing Adoption Ad agent Guide Demonstrator Tester Coach

Page 47 Change Agent Roles Change Agent Role Stakeholder Stage Awareness Self-concern Mental tryout Testing Adoption Ad agent Guide Demonstrator Tester Coach

Page 48 Change Agent Roles Change Agent Role Stakeholder Stage Awareness Self-concern Mental tryout Testing Adoption Ad agent Guide Demonstrator Tester Coach

Page 49 Change Agent Roles Change Agent Role Stakeholder Stage Awareness Self-concern Mental tryout Testing Adoption Ad agent Guide Demonstrator Tester Coach

Page 50 Now’s a good time to ask questions or clarify something you heard…

Page 51 Activity: Change Agent Roles Materials:Change Agent Roles; Accountability Hot Topic Time limit:20 minutes Part 1: Pair up to practice as a team. (15 minutes) Part 2:Debrief. (5 minutes)

Page 52 Activity: Change Agent Roles Materials:Change Agent Roles; Accountability Hot Topic Time limit:20 minutes Part 1: Pair up to practice as a team. (15 minutes) Part 2:Debrief. (5 minutes) 15 minutes

Page minutes Activity: Change Agent Roles Materials:Change Agent Roles; Accountability Hot Topic Time limit:20 minutes Part 1: Pair up to practice as a team. (15 minutes) Part 2:Debrief. (5 minutes)

Page 54 5 minutes Activity: Change Agent Roles Materials:Change Agent Roles; Accountability Hot Topic Time limit:20 minutes Part 1: Pair up to practice as a team. (15 minutes) Part 2:Debrief. (5 minutes)

Page 55 2 minutes Activity: Change Agent Roles Materials:Change Agent Roles; Accountability Hot Topic Time limit:20 minutes Part 1: Pair up to practice as a team. (15 minutes) Part 2:Debrief. (5 minutes)

Page 56 1 minute Activity: Change Agent Roles Materials:Change Agent Roles; Accountability Hot Topic Time limit:20 minutes Part 1: Pair up to practice as a team. (15 minutes) Part 2:Debrief. (5 minutes)

Page 57 Time to move on…

Page 58 Things to Remember Keep communication lines open with essential stakeholders. Engage your change audience. Practice communication skills. Be aware of cultural influences and personality traits that affect communication styles. Support your stakeholders as they go through the stages of change

Page 59 Outcomes Review Activity: Outcomes Review Materials: Outcomes Review Time Limit: 10 minutes Part 1: Complete your chosen outcome and talk with your small group about what you’ve learned. (5 minutes) Part 2: Share your ideas with the whole group. (5 minutes)

Page 60 Outcomes Review 10 minutes Activity: Outcomes Review Materials: Outcomes Review Time Limit: 10 minutes Part 1: Complete your chosen outcome and talk with your small group about what you’ve learned. (5 minutes) Part 2: Share your ideas with the whole group. (5 minutes)

Page 61 Outcomes Review 5 minutes Activity: Outcomes Review Materials: Outcomes Review Time Limit: 10 minutes Part 1: Complete your chosen outcome and talk with your small group about what you’ve learned. (5 minutes) Part 2: Share your ideas with the whole group. (5 minutes)

Page 62 Outcomes Review 2 minutes Activity: Outcomes Review Materials: Outcomes Review Time Limit: 10 minutes Part 1: Complete your chosen outcome and talk with your small group about what you’ve learned. (5 minutes) Part 2: Share your ideas with the whole group. (5 minutes)

Page 63 Outcomes Review 1 minute Activity: Outcomes Review Materials: Outcomes Review Time Limit: 10 minutes Part 1: Complete your chosen outcome and talk with your small group about what you’ve learned. (5 minutes) Part 2: Share your ideas with the whole group. (5 minutes)

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