©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL It’s On! A little friendly competition among presenters is hard to spell anyway Tweet this session with #AvayaATF and #CPod (do it for VMWare and EMC ) Best Session Tweet of the week wins a prize Feel free to come see me in my other sessions to improve your chances (and mine) Application Driven Networking (#ADN) Data Center Best Practices (#DCdoneright) 2

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL #AvayaATF Virtualizing Real-time Applications with VMware vCloud Suite Pramod Mahadevan, Manager ISV Alliances 3

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Agenda Corporate Overview Challenge and Opportunities in the Cloud Era The Journey to Your Cloud Virtualizing Business Critical Applications – VMware + Avaya Closing Thoughts / Key Take-A-Ways 4

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL VMware is the Customer Proven Market Leader Company Overview $4.6 billion in 2012 revenues >$4.5 billion in cash and equivalents 30%+ operating margins ~13,000+ employees worldwide 5th largest infrastructure software company in the world Proven in the Trenches 300,000+ VMware customers 100% of Fortune % of Fortune Global % of Fortune % of Fortune Global 500 5

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Leading to a More Engaged, Productive Workforce Enabling Greater Business Agility… VMware’s Mission 6 Enable Our Customers By Simplifying and Automating IT in the Cloud Era Optimizing IT Efficiency… Enabling Business Transformation thru IT Transformation

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL #AvayaATF Challenges and Opportunity in the Cloud Era 7

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Challenges - The Shifting IT Landscape 8 Delivery Methods Devices Applications Work Style

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL A Different Perspective Required 9

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Our Focus 10 A More Flexible, Scalable, Efficient Infrastructure for All Apps Existing Datacenters Public Cloud Services

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Our Focus 11 Empowered, Secure Mobile Workforce A More Flexible, Scalable, Efficient Infrastructure for All Apps Existing Datacenters Public Cloud Services Cloud Infrastructure & Management End-User Computing

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL #AvayaATF The Journey To Your Cloud 12

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL #AvayaATF A New Approach to Cloud The Software Defined Datacenter 13

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Software-defined Datacenter: All infrastructure is virtualized and delivered as a service, and the control of this datacenter is entirely driven by software. 14

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Software Defined Datacenter Management & Automation Software Defined Networking and Security Software Defined Storage Compute For Rapid Delivery of IT Resources and Services to the Business 15 APP OS APP OS APP OS APP OS APP OS APP OS APP OS APP OS Software-defined Datacenter Services VDC 1 Software-defined Datacenter Services VDC 2

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL What is the vCloud Suite? Sold and licensed exactly as vSphere: per-CPU 16 vSphere Enterprise+ Virtualization Platform vCloud Director IaaS & Hybrid Cloud Connectivity vCloud Connector vCloud Networking and Security Cloud Networking and Security vCenter Operations Management Suite Automated Operations Management for the Cloud vFabric Application Director Cloud-enabled Application Provisioning vCloud Suite Components of a Complete, Integrated Cloud Infrastructure vCenter Site Recovery Manager Disaster Recovery Automation vCloud Automation Center IT Service Provisioning

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL #AvayaATF Virtualizing Business Critical Applications – VMware + Avaya 17

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Customers Increasingly Virtualizing Business Critical Applications 24+ Million Virtual machines running on vSphere today More Workloads running Virtualized than Physical (increasing at a rate of 9% year) Tier 1 Apps Virtualized in high percent and continuing to growing MS Exchange42% MS SQL47% Oracle DB 28% SAP 28% 18 DHCP Servers Web Servers The early days of virtualization

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL CPUMemoryDisk IONetwork IO Source: VMware Capacity Planner analysis of >700,000 servers in customer production environments vSphere 5.1 per Virtual Machine Capabilities CPUs 1 TB 1,000,000 IOPS 40 + Gb/s vSphere CPUs 4 GB <100 IOPS < 1 Mb/S vSphere 5.1 Virtual Machine Capabilities in vSphere 5.1 vs. Typical Application Requirements

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Business Continuity Solutions Unique to VMware vSphere IT ProblemVMware Solution Application failures App is absolutely critical to business App needs more resources Datacenter Disaster Recovery Hot-Add Capacity (vCPU, vRAM) 1 vCPU 2 GB 4 vCPU 64 GB Fault Tolerance for zero downtime, zero data loss, continuous availability vSphere HA Native MSCS support* App-aware APIs Windows VMware ESXi Windows VMware vSphere VMware vCenter Server Site Recovery Manager VMware vCenter Server Site Recovery Manager VMware vSphere Site A (Primary)Site B (Recovery) Servers VMware Site Recovery Manager 20

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL VMware vSphere 5.1 From a Performance Perspective vSphere 5.1 Targets…. Big Data / HPC & Hadoop Low Latency / High Throughput Mega-Monster Applications Large Scale vSphere deployments (vCenter performance enhancements) View and VMware vCloud® Director® environments 21

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Avaya Product Mappings ISV vSolutionISV Supported VersionsvSphere Support VersionsvSphere Features / Functions Avaya Aura® Application Enablement Services (AES) 6.25vMotion & HA Avaya Aura® Application Enablement Services on VMware is a software application that provides an enhanced set of telephony application programming interfaces (APIs), protocols, Web Services, and direct IP access to media for 3rd party and developer access to Avaya Aura™ Communication Manager features. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya - Agile Communication Environment 6.25vMotion & HA Avaya Agile Communication Environment™ is a software application running on VMware that simplifies the integration of Avaya and select multi-vendor communications systems with the business layer in order to accelerate workflows that depend on people. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya Secure Access Link (SAL) 6.25vMotion & HA Designed to help you simplify network management and increase your support options, Avaya Secure Access Link (SAL) is an innovative, remote-access architecture that can provide greater security, reliability and flexibility. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya WebLM License Server 6.25vMotion & HA A Web-based license manager (WebLM) to manage licenses of one or more Avaya software products for your organization. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya Customer Experience Management Solutions 6.25vMotion & HA Avaya offers a complete Customer Experience Management solution for organizations of all types and sizes. Our integrated suite of routing, multimedia, self-service, desktop, and performance management applications help companies achieve their business goals through delivery of a differentiated customer experience. 22

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Avaya Product Mappings (continued) ISV vSolutionISV Supported VersionsvSphere Support VersionsvSphere Features / Functions Avaya Aura® Session Manager 6.25vMotion & HA Avaya Aura® Session Manager enables new distributed SIP-based system solutions featuring multi-vendor integration, centralized dial plans and user profiles, easier centralized SIP trunking, much easier "on-net" call routing, and greatly enhanced SIP scalability and security. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya Aura® Presence Services 6.25vMotion & HA Avaya Aura® Presence Services provides a scalable, high-performance presence aggregation service that collects and disseminates rich presence information between Avaya and other third-party endpoints. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya Aura® Utility Services 6.25vMotion & HA Utility Services provides the tools to help analyze, configure, optimize and maintain the Avaya Aura® applications in a VMware solution. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure. Avaya Aura® Communication Manager 6.25vMotion & HA Communication Manager provides 700+ PBX features, high reliability and scalability, and advanced features for productivity and mobility. Built- in capabilities include conferencing and contact center applications. A wide range of servers, gateways, and analog, digital, and IP-based communication devices is supported. Communication Manager is now offered as a vAppliance as part of the Avaya Aura Virtualized Environment. This Avaya solution permits any VMware user to add business accelerating UC Collaboration features to their virtualized server environment. 23

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Additional Resources – Avaya* 24 Resource TypeExamples Support Statements / VMware Ready Support Statements / VMware Ready (Search for ISV name.) Press Releases (Joint or related to virtualization) Avaya Showcases VMware Integrated Solution for Next-Generation Data Centers (May 10, 2011) Avaya to Accelerate Collaborative Cloud with New Turnkey Solutions Featuring EMC, VMware Technologies (August 27, 2012) Avaya to Accelerate Collaborative Cloud with New Turnkey Solutions Featuring EMC, VMware Technologies (August 27, 2012) Avaya VPN Gateway for VMware Data Sheets, Deployment Guides, Solution Overviews and Papers Avaya Virtualization Provisioning Service Avaya VPN Gateway for VMware Avaya VPN Gateway for VMware VMware Solution Exchange Partner Collateral (Search for ISV name.) VMware View Avaya Blog Avaya VMware Youtube Video's VDI Communicator support for VMware (Look under "Third Party Components") Avaya Virtualization Provisioning Service Customer Stories &Testimonials Other * New tools and resources are created on a regular basis. Check web sites for the latest

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Closing Thoughts / Key Takeaways Virtualization has taken off and VMware is leading the charge to a new era of Cloud with the Software Defined Data Center (SDDC) The end game won’t be about just virtualizing what we have today, rather about the new way that IT and other services such as UC will be delivered in the Private, Public, Hybrid Cloud tomorrow. Avaya’s leading UC product portfolio, networking stack and support for VMware technologies demonstrates thought leadership in the UC segment and Cloud technologies. Virtualized Aura Platform Collaboration Pods VMware + Avaya - a winning combination! 25

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL #AvayaATF 26 Accelerating the Journey to Your UC Cloud Pierre Mathys, EMC Corp Sr. Business Development & Solutions Manager, Strategic Alliances & OEM

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Journey to the Cloud Maturity Model Cloud SimplifyInfrastructure AutomateProcesses Transform IT % Virtualized Mixed Workload Infrastructure Quality of Service Cloud Elastic Pools of Resources Initial Consolidation Lower Costs 27

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Choosing Your Foundation Wisely Single Vendor Converged Infrastructure Reference Architecture No Infrastructure Public Cloud Private Cloud Coalition-Led “Best-of Breed” Converged Infrastructure 28

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Decade Based Data Center Outlook Relentless growth ahead – mostly… Data Center Dynamics 2010 to 2020 Data 124 times % CAGR CPU 103 times % CAGR HDD Density 36 times % CAGR 8% CAGR Budget Only Double

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL The CPU to HDD Performance Gap CPU improves 100 times every decade – disk speed hasn’t 100 times improved 10,000 times improved MOORE’S LAW: 100X per DECADE CPU continue to improve while disk drive performance remains flat. As a result, applications will suffer more and more unless we rapidly move to FLASH. 30

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL 4,123 TB Most Data Will Be Stone Cold While we increasingly can’t erase data, we can store it better TB HotWarmCold Evolution of 50 TBs in 10 Years 110 X 31

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Anatomy of a Enterprise FLASH Drive Designed for reliability, data integrity and performance SLC NAND FLASH DRAM End to End CRC Controller SAS or SATA ports 32

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL FLASH Becomes More Affordable Projected to fall below $1/GB by % LOWER EACH YEAR Consumer electronics keep driving FLASH FAB capacity up. As a result, FLASH NAND prices will continue to fall 33

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Transaction and Capacity support needed for UC Applications Two Major Components of Your SLA Needed Capacity Needed Transactions $ Lowest $/IO SSD Lowest $/GB NL-HDD SLA SLA Target 34

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Multi-Controller Scale Add processors as needed Add processors as needed Scale up to 96 CPU cores and thousands of drives Scale up to 96 CPU cores and thousands of drives Self-Optimizing Pools Achieve lowest transaction cost and lowest capacity cost dynamically and simultaneously – all the time! Achieve lowest transaction cost and lowest capacity cost dynamically and simultaneously – all the time! Unified Multi-Protocol Share file and volumes on any network Share file and volumes on any network CLOUD OBJECTRESTSOAP SAN BLOCKiSCSIFCFCoE NAS FILECIFSNFSpNFSMPFS Powerful, Flexible Modular Architecture More processing power. Self-Optimizing Pools. Any network. SSD HDD 35

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Keeping Up with Moore’s Law Five high performance VNX deployment strategies FAST Relative Performance Increase 36

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL High Performance Storage Hierarchy The data continuum is FLASH centric and extends to the host Host-side read FLASH caching shields data from SAN and array latency Array side FLASH protects data against host failure Array side HDDs accumulates inactive data at lowest cost HDD SSD FLASH PCIe FLASH 50uS 200uS 1,500uS Working Set Inactive Data 37

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Server & Storage Working Together Storage Compute will Enable UC Systems to Scale Server Side Storage Side CPU DRAM FLASH CPU DRAM SSD HDD FAST FAST 38

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Data Continuum As data activity falls, different technologies apply “Hot” high activity “Cold” low activity Data Activity Data Age VFCache SSD FAST Cache SSD FAST VP 15K HDD NL-HDD OPTIMIZED COST Dynamic Storage Hierarchy differentiated on Access Density Cost 39

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL #AvayaATF Avaya's Collaboration Pod for Avaya Aura® Virtual Environment (VE) Randy Cross Director of PLM Avaya 40

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Avaya Collaboration Pod Rapid deployment of real-time apps through pre-integrated solutions Integrates best of breed network, compute, storage, management and applications as a single solution offering Compute Storage Networking Applications Integrated Solution 41

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL 2 x G450 Gateway’s Messaging Server (optional) 2 x SBC (optional) 1 x SBC Mgmt (optional) 2 x VSP x ERS 4826 KVM EMC VNX x Servers Collaboration Pod for Avaya Aura ® VE Pod Components Applications / Compute VMware ESXi 5.0 on VMware compatible servers Avaya Aura Virtualized Environment Avaya Aura Messaging Server (optional) Networking: VSP 7000 Top of Rack Switch & ERS 4826GTS Management : Avaya Pod Orchestration Suite, VMware vCenter, EMC UniSphere Gateway: G450 Gateway Storage: EMC VNX 5300 (Ethernet or iSCSI adaptors) Security: Avaya Pod Orchestration Suite SBC Enterprise (optional) 42

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Avaya Aura ® Virtualized Environment Avaya Aura ® VE Communication Manager 6.2 (includes Call Center Elite) Session Manager 6.2 Presence Services 6.1 System Manager 6.2 Secure Access Link 2.2 WebLM 6.2 ACE 6.2 Application Enablement Server 6.2 Utility Services 6.2 Future: Avaya Aura ® Messaging, Avaya Aura ® Conferencing 7 and CES on VMware; support for additional VMware tools (fault tolerance and dynamic resource scheduling) The Experience Begins with the Application 43

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Pod Orchestration Suite Solution Orchestration from the application to the network layer  Umbrella management for “single pane of glass” experience  Layered dashboard for health monitoring, diagnostics, performance and reporting  Drill down to individual components to easily identify and solve issues Virtual Layer Server Layer Storage Layer Network Layer Application Layer Fault & Performance 44

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Pod Orchestration Suite Dashboard—Pod Status at a Glance Real-time view of components in the rack Status indicators per component Component details (fault and monitoring data) Click on any element to get a detailed view 45

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Total Virtualization Integration Follow the vMotion vCenter sends alerts to Avaya VM Orchestration/ UniSphere Network and storage changes completed manually or dynamically Pod Orchestration Suite Unisphere vCenter Configuration and VM Orchestration 46

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Delivering Flexible Services Mapping of a Layer 2 VLAN into a Virtual Service Network delivering seamless Layer 2 extensions Layer 2 Virtual Service Network Mapping of a Layer 3 VRF into a Virtual Service Network delivering seamless Layer 3 extensions Layer 3 Virtual Service Network Native IP routing across the Virtual Service Fabric without the need for Virtual Service Networks or any additional IGP IP Shortcuts Enhancing 802.1aq by offering a policy-based Layer 3 internetworking capability of multiple Virtual Service Networks Inter-VSN Routing 47

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Avaya VENA Distributed Top-of-Rack (DToR) Reduces inter-server latency Reduces ports on the Core Easily scales capacity Reduces costs & complexity Create shared resource pool FAST-mode Combine related resources for a solution Create virtual modular design SPB-mode Evolve existing DC without complete re-engineering FAST-mode DToR Structured: Multiple up to 8 Switches, GbE Ports, 5.12Tbps SPB-mode DToR Flexible: up to 480 Switches, 15,360 x 10GbE Ports, 259.2Tbps DC Integration: Don’t Get Stranded on an Island 48

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Avaya Fabric Connect Data Center 2 Data Center 1 Avaya Fabric Connect What it Enables: Business Continuity Long Distance vMotion Resource Sharing Predictable Performance Multi-Vendor Interop Single Protocol Simplicity Market Proven Reliability Based on Shortest Path Bridging (SPB) 49

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Avaya Collaboration Pod Application Roll-out 2HCY2013 (POI) 1QCY2013 Managed Pod Infrastructure Video 50

©2013 Avaya Inc. All rights reservedFebruary 26-28, 2013 | Orlando, FL Thank you! #AvayaATF