GRIEVANCE TRIP-UPS. BEFORE IT STARTS Policy not up to date Hearing officers not properly named No log book of prior hearings Hearing officers not trained.

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Presentation transcript:

GRIEVANCE TRIP-UPS

BEFORE IT STARTS Policy not up to date Hearing officers not properly named No log book of prior hearings Hearing officers not trained

When It Begins Notice? Discovery Witnesses Documents in order Who is necessary to testify

The Hearing Witnesses not under oath Witnesses do not appear Burden of Proof Due process: FROM THE START

After the Hearing The decision What does the hearing officer do with the evidence Who keeps the decision What do you do with copies

Notification to Tenant Mail or personal delivery? Log in for hearing

Closing the File Keep records and dates Preparation for further: eviction OR: Internal file issues

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