Technology For Social change Municipal eGovernance Platform – eGovernments Foundation Technology For Social change

Technology For Social change Agenda Policies and Frameworks shaping Municipal eGovernance Municipal eGovernance Platform – Architecture – Future

Technology For Social change POLICIES SHAPING MUNICIPAL EGOVERNANCE IN INDIA

Technology For Social change 74 th Constitutional Amendment Decentralization

Technology For Social change JNNURM Aimed at creating ‘economically productive, efficient, equitable and responsive Cities’ Launched in Phase 1 ended in cities. Urban sector reforms to strengthen municipal governance in accordance to 74 th CA Grants to cities linked to performance

Technology For Social change eMunicipality Mission mode project Part of National eGovernance Plan Focus on – Citizen Services – Improved interaction between local government and citizens – Bring transparency and Accountability in governance Model RFP Standardization of Solutions

Technology For Social change National Municipal Accounting Manual Directive by Supreme Court of India to all ULB’s to move to Accrual based Double Entry accounting System Creation of National Municipal Accounting Manual Created a template for States to adopt and adapt new accounting practices Standardization of Manuals/Practices

Technology For Social change Others NMMP – State Data Center – State Wide Area Network – Citizen Service Centers National Service Delivery Gateway (NSDG) National Service DI Knowledge Sharing (Pearl, Conferences) Service Level Benchmarking Recognition (Awards) Allied initiatives that foster faster rollout of eGovernance

Technology For Social change Summary Municipal eGovernance can be accelerated by – Creation of Standards – Providing Templates/frameworks – Simplification of Rules and acts At the same time give the ULB’s a flexibility to adapt the standards to their own needs

Technology For Social change EMUNICIPALITY SOLUTION

Technology For Social change Municipal eGovernance Evolution Basic eGovernance functions – Property Tax – Birth and Death Government Bodies – National Informatics Center (NIC) – Center for Advanced Computing (CDAC) eMunicipality National Mission Mode Project (2005) – Big Corporations – Big System Integrators – Small Local Bodies – Private Players

Technology For Social change eGovernments Foundation Started in 2003 with exclusive focus on Urban Local Bodies Initial Areas of focus – Financial Accounting – Property tax – Birth & Death – Public Grievance and Redressal – City Portal for information dissemination Municipal ERP Product – 2008 onwards

Technology For Social change Functional Architecture

Technology For Social change Layered Architecture

Technology For Social change Technical Infrastructure Abstract Standard Technical components Document Management System Rule Engine Workflows Authorization and Authentication – User Management – Role based access control GIS

Technology For Social change Platform Common Services used by all departments Employee Information System (EIS/HRMS) Financial Accounting & Budgeting Collection Management Master Data Management

Technology For Social change Functional Modules Revenue Management – Money coming in – Property Tax, Water Charges Expenditure Management – Money going out – Works Management, Payroll/Pension Administrative Efficiency – Inward looking improving efficiency – Legal Case Management, Citizen Services – Citizen Service Delivery – Building Plan Approval, Public Grievance, Birth and Death

Technology For Social change Integration

Technology For Social change Future Mobile Governance Analytics eDemocracy Citizen and Business Portals

Technology For Social change Platform Approach Integrated Product Based Approach Layered Service architecture – Build on top of each other – Clean interfaces between layers Minimize Disruption Treat Municipal Employees as Primary Stakeholders as well – Change Management Participate in creation and adoption of Standards Flexible Systems with Faster Rollout cycle

Technology For Social change Thank You